I'm on a new Compaq computer running Win XP which I bought last month. I installed my Samsung QL5100
A laser printer using USB connection and I've been able to print no problem until yesterday when it simply just didn't work. In Word when I got to the select printer menu it displays as an option and I went into control panel/printer etc...and found that it's set for USB port printing. So, I tried to re-install the driver from the CD and to my utter horror got the following message:
Warning: You cannot install USB Port Drivers because your PC/Windows doesn't support USB.
Um...yeah. Something is messed up. Spybot and Norton Anti-Virus found nothing out of sorts so I'm at a loss of what to do here.
Just for kicks I tried installing the regular printer driver (prolly for serial port or whatever) from the CD and
got the following error: Error occured during the move process: -115
The last resort measure I have in mind is to do a complete re-install which means I get to test the do-it-yourself system install restore disks that one makes with HP/Compaq products because they're too cheap to include them with the system--but that's another issue and rant. )
PLEASE help if you know what the heck the problem is.