for a while now my computer has changed it's screen resolution to 16 colours, and it cannot be changed back. It has been showing the message rundll provoked an error in mmsystem.dll and will be shut down. I have checked for all kinds of viruses and infections as you recommend on the website, but this doesn't seem to be the problem.
I have done a reboot in savemode, accesed the system.ini, have put drivers=mmsystem.dll under (boot) which seemed to have stopped the error message appearing, but did not sort out the screen problem.
The sound isn't working either...
Yesterday we tried upgrading the OS from ME to XP, but that didn't work, I guess because it is a different platform... It doesn't help that I don't know too much about all this and to make matters worse the computer I am using is in French, as I live in France, but my French is not very good yet.
It would be nice if you could help