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Multiple error messages and computer freeze


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#16
lghay

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Forgot to tell you, I could not find the Websavings or Ebates program files. All others were deleted.
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#17
coachwife6

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You may wish to print out a copy of these instructions to follow while you complete this procedure.

Please save Hijack This in a permanent folder (i.e. C:\HJT). This ensures backups are saved and accessible.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

O2 - BHO: ZServObj Class - {00000000-C1EC-0345-6EC2-4D0300000000} - C:\WINDOWS\ZSERV.DLL (file missing)
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\SYSTB.DLL (file missing)

O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe

O4 - HKLM\..\Run: [eaybgsop] c:\windows\system\eaybgsop.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [FARMMEXT] C:\WINDOWS\FARMMEXT.exe


Please reboot into safe mode (continually tap the F8 key while your system is starting, select Safe Mode from the menu).
Be sure you're able to view hidden files, and remove the following files in bold (if found):

C:\WINDOWS\SYSTB.DLL
C:\WINDOWS\ZSERV.DLL
C:\WINDOWS\SYSTEM\EAYBGSOP.EXE
C:\WINDOWS\SYSTEM\eaybgsop.exe
C:\WINDOWS\FARMMEXT.exe
C:\WINDOWS\wupdt.exe

Clean out your temp. files...reboot and post a new log.
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#18
admin

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Any idea why I lost "Bootguard" ( a password security program to keep my kids off the computer)?

Not sure what happened to it. Reinstall it when done cleaning the malware. :tazz:
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#19
lghay

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None of the files were in my C drive- assuming that is a good thing!

Logfile of HijackThis v1.99.0
Scan saved at 9:20:18 AM, on 1/26/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\ATI2EVXX.EXE
C:\WINDOWS\SYSTEM\DEVLDR16.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\DPPS2.EXE
C:\WINDOWS\SYSTEM\USBMONIT.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE
C:\PROGRAM FILES\CREATIVE\SHAREDLL\CTNOTIFY.EXE
C:\PROGRAM FILES\THE CLEANER\TCA.EXE
C:\PROGRAM FILES\THE CLEANER\TCM.EXE
C:\WINDOWS\SYSTEM\CTFMON.EXE
C:\PROGRAM FILES\SPYWARE DOCTOR\SWDOCTOR.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\VS7DEBUG\MDM.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE
C:\WINDOWS\EXPLORER.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://login.passpor...ilogin.srf?id=2
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar.dll
O2 - BHO: ZIBho Class - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} - C:\PROGRAM FILES\KONTIKI\BIN\BH304181.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT TOOLBAR\VIEWBARBHO.DLL
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDSG.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT TOOLBAR\VIEWBAR.DLL
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\DPPS2.EXE"
O4 - HKLM\..\Run: [USBMonit.exe] "C:\WINDOWS\SYSTEM\USBMonit.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [tcactive] C:\PROGRAM FILES\THE CLEANER\tca.exe
O4 - HKLM\..\Run: [tcmonitor] C:\PROGRAM FILES\THE CLEANER\tcm.exe
O4 - HKLM\..\Run: [MSConfigReminder] C:\WINDOWS\SYSTEM\msconfig.exe /reminder
O4 - HKLM\..\Run: [devldr16.exe] C:\WINDOWS\SYSTEM\devldr16.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ATIPOLL] ati2evxx.exe
O4 - HKLM\..\RunServices: [ATISmart] C:\WINDOWS\SYSTEM\ati2s9ag.exe
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\PROGRAM FILES\SPYWARE DOCTOR\SWDOCTOR.EXE" /Q
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE10\EXCEL.EXE/3000
O8 - Extra context menu item: &Google Search - res://C:\WINDOWS\GOOGLETOOLBAR.DLL/cmsearch.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\WINDOWS\GOOGLETOOLBAR.DLL/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\WINDOWS\GOOGLETOOLBAR.DLL/cmsimilar.html
O8 - Extra context menu item: Backward &Links - res://C:\WINDOWS\GOOGLETOOLBAR.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate Page - res://C:\WINDOWS\GOOGLETOOLBAR.DLL/cmtrans.html
O8 - Extra context menu item: &Viewpoint Search - res://C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT TOOLBAR\VIEWBAR.DLL/CXTSEARCH.HTML
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM95\AIM.EXE
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-17.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....738&clcid=0x409
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab

What exactly DID I delete? It kind of scares me that Windows Update appears to have been deleted! :tazz: Logfile of HijackThis v1.99.0
Scan saved at 9:20:18 AM, on 1/26/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\ATI2EVXX.EXE
C:\WINDOWS\SYSTEM\DEVLDR16.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\DPPS2.EXE
C:\WINDOWS\SYSTEM\USBMONIT.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE
C:\PROGRAM FILES\CREATIVE\SHAREDLL\CTNOTIFY.EXE
C:\PROGRAM FILES\THE CLEANER\TCA.EXE
C:\PROGRAM FILES\THE CLEANER\TCM.EXE
C:\WINDOWS\SYSTEM\CTFMON.EXE
C:\PROGRAM FILES\SPYWARE DOCTOR\SWDOCTOR.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\VS7DEBUG\MDM.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE
C:\WINDOWS\EXPLORER.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://login.passpor...ilogin.srf?id=2
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar.dll
O2 - BHO: ZIBho Class - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} - C:\PROGRAM FILES\KONTIKI\BIN\BH304181.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT TOOLBAR\VIEWBARBHO.DLL
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDSG.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT TOOLBAR\VIEWBAR.DLL
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\DPPS2.EXE"
O4 - HKLM\..\Run: [USBMonit.exe] "C:\WINDOWS\SYSTEM\USBMonit.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [tcactive] C:\PROGRAM FILES\THE CLEANER\tca.exe
O4 - HKLM\..\Run: [tcmonitor] C:\PROGRAM FILES\THE CLEANER\tcm.exe
O4 - HKLM\..\Run: [MSConfigReminder] C:\WINDOWS\SYSTEM\msconfig.exe /reminder
O4 - HKLM\..\Run: [devldr16.exe] C:\WINDOWS\SYSTEM\devldr16.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ATIPOLL] ati2evxx.exe
O4 - HKLM\..\RunServices: [ATISmart] C:\WINDOWS\SYSTEM\ati2s9ag.exe
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\PROGRAM FILES\SPYWARE DOCTOR\SWDOCTOR.EXE" /Q
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE10\EXCEL.EXE/3000
O8 - Extra context menu item: &Google Search - res://C:\WINDOWS\GOOGLETOOLBAR.DLL/cmsearch.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\WINDOWS\GOOGLETOOLBAR.DLL/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\WINDOWS\GOOGLETOOLBAR.DLL/cmsimilar.html
O8 - Extra context menu item: Backward &Links - res://C:\WINDOWS\GOOGLETOOLBAR.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate Page - res://C:\WINDOWS\GOOGLETOOLBAR.DLL/cmtrans.html
O8 - Extra context menu item: &Viewpoint Search - res://C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT TOOLBAR\VIEWBAR.DLL/CXTSEARCH.HTML
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM95\AIM.EXE
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-17.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....738&clcid=0x409
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab

What exactly DID I delete? It kind of scares me that it appears that Windows Update was deleted!?
  • 0

#20
coachwife6

coachwife6

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What exactly DID I delete? It kind of scares me that it appears that Windows Update was deleted!?


Are you talking about this?

C:\WINDOWS\wupdt.exe


That's not windows update. It's this.

wupdt.exe is added to the system as a result of the IMISERV virus. It is a backdoor Trojan used to control a target computer from a remote location. This program is a registered security risk and should be removed immediately. If found on your system make sure that you have downloaded the latest update for your antivirus application.


How is it running?
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#21
lghay

lghay

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Thanks for the explanation!

Two remaining problems:

When rebooting, I get a message as System Configuration Utility which says, "You ar using the Selective Start-up for Troubleshooting Your System". This is probably something I did, but I have no idea what!

The second problem is that I kept receiving a message that said "Runtime error 226 at 000056CD" everytime I clicked on a link!! After clicking okay about 20 times to get to different links, my desktop disappeared and all I had was wallpaper. I held my breath and rebooted and everything was fine.

I really can't say thanks enough for all your help!!
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#22
coachwife6

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You are running some programs that are open for discussion. whether they are reputable or not.

About the error, I don't know.

I have used this program in the past called ccleaner. You can find it on Major Geeks. You might try that. It cleans out a lot of trash. You'll lose a lot of cookies, etc.
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#23
lghay

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Could you please be more specifc regarding your comment that I am running some programs that are up for discussion regarding being reputable.
I've been using Internet Options to clear cookies frequently. I thought clearing cookies was a good thing?!
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#24
coachwife6

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I can't believe I've missed this. Brain-dead.

Run Hijack This and get rid of these entries:


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://login.passpor...ilogin.srf?id=2
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost


(The following is open for discussion. You can put a check mark next to it if you would like. Please read this link:

http://www.extremete...3,365073,00.asp


O2 - BHO: ZIBho Class - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} - C:\PROGRAM FILES\KONTIKI\BIN\BH304181.DLL

The following is open for discussion
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT TOOLBAR\VIEWBARBHO.DLL

O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT TOOLBAR\VIEWBAR.DL

O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\DPPS2.EXE

Pop-Up Stopper Companion from Panicware. Pop-up blocker integrated into the IE toolbar. Note that the Pro version doesn't load in startup as it is installed as an Internet Explorer toolbar. Can cause problems with IE if you use WinXP and uninstall Service Pack 1. Uninstalling the software leaves it in the startup group


Do you use the following two?

O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM

O8 - Extra context menu item: &Viewpoint Search - res://C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT TOOLBAR\VIEWBAR.DLL/CXTSEARCH.HTML

If it was my computer, I would put a check mark next to everything I have listed up above.

It's up to you. Google the items and see what you think. :tazz:
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#25
lghay

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Before I delete, could you please tell me "What are these"?


QUOTE]O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} -
C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT TOOLBAR\VIEWBARBHO.DLL[/QUOTE]
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT TOOLBAR\VIEWBAR.DL[/COLOR]
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\DPPS2.EXE

What does this mean?
[quote]Pop-Up Stopper Companion from Panicware. Pop-up blocker integrated into the IE toolbar. Note that the Pro version doesn't load in startup as it is installed as an Internet Explorer toolbar. Can cause problems with IE if you use WinXP and uninstall Service Pack 1. Uninstalling the software leaves it in the startup group[/quote]
My Pop-up stopper is in the toolbar. I use WinME. Why would you delete it? What would you use instead?





[quote]Do you use the following two? 

O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM[/quote] I'm not sure! What are they?


Did you mean to delete the following also?

[quote]O8 - Extra context menu item: &Viewpoint Search - res://C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT TOOLBAR\VIEWBAR.DLL/CXTSEARCH.HTML[/COLOR][/quote]
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#26
coachwife6

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All of these are suggestions. You can google any entry and read up on any item that we suggest to delete.

I went ahead and copied and pasted information on each item. That way you can make a decision on what to do.

You said you were still having problems with your computer....we eliminated all the stuff we knew was bad. Then, we started applying different fixes to see if there were other problems.

Now, we're onto the borderline stuff.

I use firefox and I added the google toolbar helper. Since I've had firefox, I haven't had one pop-up.

If you delete the viewpoint toolbar (02, 03), then delete the 08 viewpoint toolbar.

The 08s - extra content items are no big deal.

Bottom line: if your computer is running fine now, don't worry about doing all this extra stuff. How is it running?
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#27
lghay

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I'm still getting the runtime errors and my computer just locked up again, with no desktop, just wallpaper.
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#28
coachwife6

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Post another log.
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#29
lghay

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Logfile of HijackThis v1.99.0
Scan saved at 11:02:25 PM, on 1/26/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\ATI2EVXX.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\DEVLDR16.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\DPPS2.EXE
C:\WINDOWS\SYSTEM\USBMONIT.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE
C:\PROGRAM FILES\CREATIVE\SHAREDLL\CTNOTIFY.EXE
C:\PROGRAM FILES\THE CLEANER\TCA.EXE
C:\PROGRAM FILES\THE CLEANER\TCM.EXE
C:\WINDOWS\SYSTEM\CTFMON.EXE
C:\PROGRAM FILES\SPYWARE DOCTOR\SWDOCTOR.EXE
C:\PROGRAM FILES\CREATIVE\SHAREDLL\MEDIADET.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\VS7DEBUG\MDM.EXE
C:\WINDOWS\SYSTEM\HPZSTATX.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT TOOLBAR\VIEWBARBHO.DLL
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDSG.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT TOOLBAR\VIEWBAR.DLL
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\DPPS2.EXE"
O4 - HKLM\..\Run: [USBMonit.exe] "C:\WINDOWS\SYSTEM\USBMonit.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [tcactive] C:\PROGRAM FILES\THE CLEANER\tca.exe
O4 - HKLM\..\Run: [tcmonitor] C:\PROGRAM FILES\THE CLEANER\tcm.exe
O4 - HKLM\..\Run: [MSConfigReminder] C:\WINDOWS\SYSTEM\msconfig.exe /reminder
O4 - HKLM\..\Run: [devldr16.exe] C:\WINDOWS\SYSTEM\devldr16.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ATIPOLL] ati2evxx.exe
O4 - HKLM\..\RunServices: [ATISmart] C:\WINDOWS\SYSTEM\ati2s9ag.exe
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\PROGRAM FILES\SPYWARE DOCTOR\SWDOCTOR.EXE" /Q
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE10\EXCEL.EXE/3000
O8 - Extra context menu item: &Google Search - res://C:\WINDOWS\GOOGLETOOLBAR.DLL/cmsearch.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\WINDOWS\GOOGLETOOLBAR.DLL/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\WINDOWS\GOOGLETOOLBAR.DLL/cmsimilar.html
O8 - Extra context menu item: Backward &Links - res://C:\WINDOWS\GOOGLETOOLBAR.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate Page - res://C:\WINDOWS\GOOGLETOOLBAR.DLL/cmtrans.html
O8 - Extra context menu item: &Viewpoint Search - res://C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT TOOLBAR\VIEWBAR.DLL/CXTSEARCH.HTML
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM95\AIM.EXE
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-17.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....738&clcid=0x409
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
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#30
admin

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When rebooting, I get a message as System Configuration Utility which says, "You ar using the Selective Start-up for Troubleshooting Your System". This is probably something I did, but I have no idea what!

This message means you've disabled startup items using MSConfig. Click Start -> Run, type msconfig, and enter. Tick the "Normal Startup" button.

Post a new log when finished.
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