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syserrors.com [RESOLVED]


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#1
MikeV53

MikeV53

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I did it again my browser got hijacked with the www.syerrors.com web page trying to sell me spyware.
I've also got the blinking virus alert in my system tray that won't go away, and a ballon pops up telling me my computer is infected (NO Kidding), I assume it's all connected.
Anyway I did the "do this first stuff" and got rid of some things but not what I need. Here is my Hijack This Log. I appreciate any help you can give.

Logfile of HijackThis v1.99.1
Scan saved at 12:26:06 AM, on 11/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\System32\dmadmin.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\nvctrl.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\lexpps.exe
C:\Program Files\Panicware\Pop-Up Stopper Professional\PopUpStopperProfessional.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\system32\1024\ldCCF2.tmp
C:\WINDOWS\system32\1024\ld6B03.tmp
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\sol.exe
C:\Documents and Settings\Mike\My Documents\My Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: (no name) - {e9ccf15d-4c68-4b5a-9e9a-8e12e4bd39bd} - C:\WINDOWS\system32\hpCC9B.tmp
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1128917734296
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe


:tazz: :)
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#2
Maiestas

Maiestas

    eh...

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I'm working on your log, as soon as another staff member reviews it I'll post a reply. Thank you for your patience.
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#3
Maiestas

Maiestas

    eh...

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Hi,

A few things before we can get you fixed up:

1. I see that you are running msconfig in /auto mode. Please reenable those startup entires by doing the following:

Please click on start, then run, and type msconfig and then press enter. When the window opens click on the startup tab and make sure there are checkmarks in every entry. Then press ok until you are out of the program. Do not reboot.

2. Please move HiJackThis into its on folder ie: C:\HJT\hijackthis.exe

3. Once you’ve done that re-scan with HiJackThis in normal mode with all windows and browsers closed and post a new hijackthis log into the thread.
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#4
MikeV53

MikeV53

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Thanks in advance for all your help.
I've drilled through my registry and seem to have gotten rid of both the www.syserrors.com and the blinking virus alert in my system tray.
But... I know I stll have some issues so here is my HJT log and any advice/help/comments will be greatly appreciated.
I did have Norton AV at one time and opted to go with AVG, now I cann't get rid of the Norton AV.
Anyway here ya go.

Logfile of HijackThis v1.99.1
Scan saved at 12:10:55 AM, on 11/13/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\sessmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\System32\dmadmin.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Documents and Settings\Mike\Desktop\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: HomepageBHO - {e9ccf15d-4c68-4b5a-9e9a-8e12e4bd39bd} - C:\WINDOWS\system32\hp5697.tmp (file missing)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [zhdhzh] C:\WINDOWS\tnuxv.exe
O4 - HKLM\..\Run: [wspvf] C:\WINDOWS\llvhxf.exe
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [windv32.exe] C:\WINDOWS\windv32.exe
O4 - HKLM\..\Run: [weuf] C:\WINDOWS\xfij.exe
O4 - HKLM\..\Run: [vrglo] C:\WINDOWS\keyxjdrjf.exe
O4 - HKLM\..\Run: [vbcmzc] C:\WINDOWS\yzzkxhvt.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [urzcmex] C:\WINDOWS\ibfltad.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe
O4 - HKLM\..\Run: [sysdxheko] C:\WINDOWS\bwaqmanhe.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [rhzsptdu] C:\WINDOWS\nfmiwk.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe"
O4 - HKLM\..\Run: [osolettd] C:\WINDOWS\dvqdsy.exe
O4 - HKLM\..\Run: [oautynwg] C:\WINDOWS\qvvsjuu.exe
O4 - HKLM\..\Run: [nxfec] C:\WINDOWS\nhenk.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NaviSearch] C:\Program Files\NaviSearch\bin\nls.exe
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [jjxenfy] C:\WINDOWS\vqokxo.exe
O4 - HKLM\..\Run: [iycwe] C:\WINDOWS\ummaqksos.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [hwr] C:\WINDOWS\hwr.exe
O4 - HKLM\..\Run: [hssyuzu] C:\WINDOWS\laotpytj.exe
O4 - HKLM\..\Run: [hpvmnm] C:\WINDOWS\zucqked.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [fphvqrbsy] C:\WINDOWS\mlodllznn.exe
O4 - HKLM\..\Run: [eqoysjjr] C:\WINDOWS\llxxobntf.exe
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [cpeebirbv] C:\WINDOWS\yfuswomn.exe
O4 - HKLM\..\Run: [chob] C:\WINDOWS\chob.exe
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [byoudfk] C:\WINDOWS\nazhnrgz.exe
O4 - HKLM\..\Run: [bbpwezlwu] C:\WINDOWS\lmtnfj.exe
O4 - HKLM\..\Run: [aorsgnee] C:\WINDOWS\ovqbaoelk.exe
O4 - HKLM\..\Run: [AceGain LiveUpdate] C:\Program Files\AceGain\LiveUpdate\LiveUpdate.exe
O4 - HKLM\..\Run: [abuj] C:\WINDOWS\vgony.exe
O4 - HKLM\..\Run: [ABBYY Community Agent] C:\Program Files\ABBYY FineReader 5.0 Sprint\CAgent.exe
O4 - HKLM\..\Run: [180ax] c:\windows\180ax.exe
O4 - HKCU\..\Run: [SearchSetter] C:\WINDOWS\System32\searchsetter[1].exe
O4 - HKCU\..\Run: [Red Swoosh EDN Client] C:\Program Files\RSNet\RSEDNClient.exe
O4 - HKCU\..\Run: [PopUpStopperProfessional] "C:\Program Files\Panicware\Pop-Up Stopper Professional\PopUpStopperProfessional.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [McDial] C:\WINDOWS\connect[1].exe /silent
O4 - HKCU\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe
O4 - Startup: AutoStart IR.lnk = C:\Program Files\WinTV\ir.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\palmOne\HOTSYNC.EXE
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1128917734296
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
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#5
Maiestas

Maiestas

    eh...

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Well things were definitely hiding from us. You’ve got your self a nice collection of parasites, trojans and other forms of malware.


Please read this post and future posts completely, it may make it easier for you if you print these instructions out now and for reference later.

Please disable AntiSpyware, as it may hinder the removal of some entries. You can re-enable it after you're clean.

Open Microsoft AntiSpyware.
  • Click on Tools, Settings.
  • In the left pane, click on Real-time Protection.
  • Under Startup Options uncheck: Enable the Microsoft AntiSpyware Security Agents on startup (recommended).
  • Under Real-time spyware threat protection uncheck: Enable real-time spyware threat protection (recommended).
  • After you uncheck these, click on the Save button and close Microsoft AntiSpyware.
  • Right click on the Microsoft AntiSpyware icon on the taskbar and select Shutdown Microsoft AntiSpyware.
  • We will re-enable it once we're done.
Download smitRem.exe and save the file to your desktop.
Double click on the file to extract it to it's own folder on the desktop.

Place a shortcut to Panda ActiveScan on your desktop.

Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/

Please read Ewido Setup Instructions
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!

Next, please reboot your computer in SafeMode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear
  • Select the first option, to run Windows in Safe Mode.
Now scan with HJT and place a checkmark next to each of the following items and click FIX CHECKED:
===================================================
O2 - BHO: HomepageBHO - {e9ccf15d-4c68-4b5a-9e9a-8e12e4bd39bd} - C:\WINDOWS\system32\hp5697.tmp (file missing)
O4 - HKLM\..\Run: [zhdhzh] C:\WINDOWS\tnuxv.exe
O4 - HKLM\..\Run: [wspvf] C:\WINDOWS\llvhxf.exe
O4 - HKLM\..\Run: [windv32.exe] C:\WINDOWS\windv32.exe
O4 - HKLM\..\Run: [weuf] C:\WINDOWS\xfij.exe
O4 - HKLM\..\Run: [vrglo] C:\WINDOWS\keyxjdrjf.exe
O4 - HKLM\..\Run: [vbcmzc] C:\WINDOWS\yzzkxhvt.exe
O4 - HKLM\..\Run: [urzcmex] C:\WINDOWS\ibfltad.exe
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe
O4 - HKLM\..\Run: [sysdxheko] C:\WINDOWS\bwaqmanhe.exe
O4 - HKLM\..\Run: [rhzsptdu] C:\WINDOWS\nfmiwk.exe
O4 - HKLM\..\Run: [osolettd] C:\WINDOWS\dvqdsy.exe
O4 - HKLM\..\Run: [oautynwg] C:\WINDOWS\qvvsjuu.exe
O4 - HKLM\..\Run: [nxfec] C:\WINDOWS\nhenk.exe
O4 - HKLM\..\Run: [NaviSearch] C:\Program Files\NaviSearch\bin\nls.exe
O4 - HKLM\..\Run: [jjxenfy] C:\WINDOWS\vqokxo.exe
O4 - HKLM\..\Run: [iycwe] C:\WINDOWS\ummaqksos.exe
O4 - HKLM\..\Run: [hwr] C:\WINDOWS\hwr.exe => Safe surf
O4 - HKLM\..\Run: [hssyuzu] C:\WINDOWS\laotpytj.exe
O4 - HKLM\..\Run: [hpvmnm] C:\WINDOWS\zucqked.exe
O4 - HKLM\..\Run: [fphvqrbsy] C:\WINDOWS\mlodllznn.exe
O4 - HKLM\..\Run: [eqoysjjr] C:\WINDOWS\llxxobntf.exe
O4 - HKLM\..\Run: [cpeebirbv] C:\WINDOWS\yfuswomn.exe
O4 - HKLM\..\Run: [chob] C:\WINDOWS\chob.exe
O4 - HKLM\..\Run: [byoudfk] C:\WINDOWS\nazhnrgz.exe
O4 - HKLM\..\Run: [bbpwezlwu] C:\WINDOWS\lmtnfj.exe
O4 - HKLM\..\Run: [aorsgnee] C:\WINDOWS\ovqbaoelk.exe
O4 - HKLM\..\Run: [abuj] C:\WINDOWS\vgony.exe
O4 - HKLM\..\Run: [180ax] c:\windows\180ax.exe
O4 - HKCU\..\Run: [SearchSetter] C:\WINDOWS\System32\searchsetter[1].exe
O4 - HKCU\..\Run: [Red Swoosh EDN Client] C:\Program Files\RSNet\RSEDNClient.exe
O4 - HKCU\..\Run: [McDial] C:\WINDOWS\connect[1].exe /silent


===================================================

Close HiJackThis.

Please remove these entries from Add/Remove Programs in the Control Panel(if present):

Websearch or Hunt toolbar & anything else with Mysearch
Navisearch
Safe Surf
RSNet


Using Windows Explorer, please locate and DELETE the following Folders, if they are still present:

C:\Program Files\RSNet\
C:\PROGRA~1\Toolbar\
C:\Program Files\NaviSearch\
C:\WINDOWS\system32\1024\




Using Windows Explorer, please locate and DELETE the following Files, if they are still present:

C:\WINDOWS\system32\hp5697.tmp
C:\WINDOWS\tnuxv.exe
C:\WINDOWS\llvhxf.exe
C:\WINDOWS\windv32.exe
C:\WINDOWS\xfij.exe
C:\WINDOWS\keyxjdrjf.exe
C:\WINDOWS\yzzkxhvt.exe
C:\WINDOWS\ibfltad.exe
C:\WINDOWS\bwaqmanhe.exe
C:\WINDOWS\nfmiwk.exe
C:\WINDOWS\dvqdsy.exe
C:\WINDOWS\qvvsjuu.exe
C:\WINDOWS\nhenk.exe
C:\WINDOWS\vqokxo.exe
C:\WINDOWS\ummaqksos.exe
C:\WINDOWS\hwr.exe
C:\WINDOWS\laotpytj.exe
C:\WINDOWS\zucqked.exe
C:\WINDOWS\mlodllznn.exe
C:\WINDOWS\llxxobntf.exe
C:\WINDOWS\yfuswomn.exe
C:\WINDOWS\chob.exe
C:\WINDOWS\nazhnrgz.exe
C:\WINDOWS\lmtnfj.exe
C:\WINDOWS\ovqbaoelk.exe
C:\WINDOWS\vgony.exe
c:\windows\180ax.exe
C:\WINDOWS\System32\searchsetter[1].exe
C:\WINDOWS\connect[1].exe
C:\WINDOWS\system32\nvctrl.exe


Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.


Open Ad-aware and do a full scan. Remove all it finds.


Run Ewido:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • NOTE: During some scans with ewido it is finding cases of false positives.
  • You will need to step through the process of cleaning files one-by-one.
  • If ewido detects a file you KNOW to be legitimate, select none as the action.
  • DO NOT select "Perform action on all infections"
  • If you are unsure of any entry found select none for now.
  • When the scan is finished, click the Save report button at the bottom of the screen.
  • Save the report to your desktop
Close Ewido

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.

Reboot back into Windows and click the Panda ActiveScan shortcut.
- Once you are on the Panda site click the Scan your PC button
- A new window will open...click the Check Now button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
- When download is complete, click on Local Disks to start the scan
- When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.
Post the contents of the Panda scan report, along with a new HijackThis Log, the contents of smitfiles.txt and the Ewido Log by using Add Reply.
Let us know if any problems persist.

Edited by Leena, 13 November 2005 - 01:56 PM.

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#6
MikeV53

MikeV53

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I really appreciate your help. I think we got them all.

Here are the logs you asked for.

smitRem log file
version 2.5

by noahdfear

The current date is: Sun 11/13/2005
The current time is: 16:40:00.34

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Pre-run Files Present


~~~ Program Files ~~~

~~~ Shortcuts ~~~

~~~ Favorites ~~~
shopping

~~~ system32 folder ~~~

~~~ Icons in System32 ~~~

~~~ Windows directory ~~~

~~~ Drive root ~~~

~~~ Miscellaneous Files/folders ~~~

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Post-run Files Present
~~~ Program Files ~~~

~~~ Shortcuts ~~~

~~~ Favorites ~~~

shopping

~~~ system32 folder ~~~

~~~ Icons in System32 ~~~

~~~ Windows directory ~~~

~~~ Drive root ~~~

~~~ Miscellaneous Files/folders ~~~

~~~ Wininet.dll ~~~

CLEAN! :)

Panda ActiveScan

Incident Status Location

Adware:adware/securityerror No disinfected C:\Documents and Settings\All Users\Start Menu\Online Security Center url
Dialer:Dialer.OK No disinfected C:\WINDOWS\Downloaded Program Files\CONFLICT.1\mm20.INF
Adware:Adware/MyDailyHoroscopeNo disinfected C:\WINDOWS\setup_silent_17304.exe.tcf
Logfile of HijackThis v1.99.1
Scan saved at 8:09:43 PM, on 11/13/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\WinTV\ir.exe
C:\Program Files\palmOne\HOTSYNC.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\Webshots\webshots.scr
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\System32\dmadmin.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Mike\Desktop\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: HomepageBHO - {e9ccf15d-4c68-4b5a-9e9a-8e12e4bd39bd} - C:\WINDOWS\system32\hp5697.tmp (file missing)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [PopUpStopperProfessional] "C:\Program Files\Panicware\Pop-Up Stopper Professional\PopUpStopperProfessional.exe"
O4 - Startup: AutoStart IR.lnk = C:\Program Files\WinTV\ir.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\palmOne\HOTSYNC.EXE
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1128917734296
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe


---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 7:06:51 PM, 11/13/2005
+ Report-Checksum: 3737ACEB

+ Scan result:

C:\Documents and Settings\Mike\Cookies\mike@adopt.specificclick[2].txt -> Spyware.Cookie.Specificclick : Cleaned with backup
C:\Documents and Settings\Mike\My Documents\My Downloads\backups\backup-20051110-232559-193.dll -> Spyware.Hijacker.Generic : Cleaned with backup
C:\Documents and Settings\Mike\My Documents\My Downloads\SPpyaxe uninstall\illegal_adv_uninstall2.exe -> Spyware.Hijacker.Generic : Cleaned with backup
C:\WINDOWS\system32\ld56F4.tmp -> TrojanDownloader.Zlob.az : Cleaned with backup


::Report End
:tazz:
  • 0

#7
Maiestas

Maiestas

    eh...

  • Retired Staff
  • 1,481 posts
Much Better. Few more things.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

O2 - BHO: HomepageBHO - {e9ccf15d-4c68-4b5a-9e9a-8e12e4bd39bd} - C:\WINDOWS\system32\hp5697.tmp (file missing)

Now, close all windows and browsers other than HiJackThis, and then click Fix Checked.
Close Hijackthis.


1) Please download the Killbox.
Unzip it to the desktop but do NOT run it yet.

2) Then please reboot into Safe Mode by restarting your computer and pressing F8 as your computer is booting up. Then select the Safe Mode option.

3) Once in Safe Mode, please run Killbox.

4) Select "Delete on Reboot".

5) Open the text file with these instructions in it, and copy the file names below to the clipboard by highlighting them and pressing Control-C:

C:\WINDOWS\Downloaded Program Files\CONFLICT.1\mm20.INF
C:\WINDOWS\setup_silent_17304.exe.tcf


6) Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

7) Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click here to download and run missingfilesetup.exe. Then try TheKillbox again..

Let the system reboot.

Post a New Hijackthis log.
  • 0

#8
MikeV53

MikeV53

    Member

  • Topic Starter
  • Member
  • PipPip
  • 19 posts
Here ya go again. Hope this does it!!

Logfile of HijackThis v1.99.1
Scan saved at 6:59:27 PM, on 11/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\sessmgr.exe
C:\WINDOWS\System32\rsvp.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\System32\dmadmin.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Microsoft Office\Office\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Mike\Desktop\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1128917734296
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
  • 0

#9
Maiestas

Maiestas

    eh...

  • Retired Staff
  • 1,481 posts
Good. :tazz: Your log is Clean!

We have a couple of last steps to perform and then you're all set.

First, let's reset your hidden/system files and folders. System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion.* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View tab.
* Under the Hidden files and folders heading UNSELECT Show hidden files and folders.
* CHECK the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.
Next, let's clean your restore points and set a new one:

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)1. Turn off System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Restart your computer.

3. Turn ON System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.
[/list]System Restore will now be active again.

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • SpywareGuard to catch and block spyware before it can execute.
  • IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.
You should also have a good firewall. Here are 3 free ones available for personal use:and a good antivirus (these are also free for personal use):It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit monthly. And to keep your system clean run these free malware scanners weekly, and be aware of what emails you open and websites you visit.

To learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place?

Have a safe and happy computing day!
  • 0

#10
therock247uk

therock247uk

    Expert

  • Expert
  • 14,671 posts
  • MVP
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






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