I have verizon dsl and called their tech support. We did a couple of checks and the lady told me that the computer will ping fine, but their is something wrong with internet explorer. She suggested that using a different browser such as firefox could clear up the problem, but that computer does not have firefox. She then directed me to the tech line at microsoft, but they seem to charge a wee bit.
Any help is greatly appreciated. Thanks.
BTW, the computer runs windows 2000.