XP Updates won't install
Posted 11 November 2005 - 07:43 AM
Posted 11 November 2005 - 08:30 PM
Did you leave the installation files on the hard drive
Posted 12 November 2005 - 12:05 PM
I've got the updates downloaded. The alert in my sys tray says they are ready to install. When I do the install, both fail and I get a message that says installation was unsuccessful.
Posted 12 November 2005 - 02:06 PM
Go to Office Update
If it fails to install, look for the option to look for larger files which do not require the installation discs
Posted 12 November 2005 - 04:17 PM
That still looks like Microsoft Update, not Office Update
Posted 12 November 2005 - 06:24 PM
If you did a manual download, then you should have the option to install one at a time..
If you let the Auto-Update download them, even if you tried to install one at a time, as soon as the first one installed, it would start the second and that is a no-no..
You may need to wipe those downloads, clean out your temp and temp internet folders and then go into Office Updates and select ONLY Office SP2 as the first update.. Download, install and reboot..
Posted 12 November 2005 - 08:51 PM
Posted 12 November 2005 - 10:14 PM
The only items you would lose by uninstalling Office are the e-mails in Outlook
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