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please help


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#1
gypsywomanpa

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<_< I am working on my dad's pc. It's an older packard bell that my sister gave to him. There was a ton of junk eating up memory. Not only was it very slow, but it kept freezing. It had win 98 installed. I unistalled some programs that he didn't need and tried to run a scan disk. The message was there are numerous errors on the hard drive. Then it froze while running scan disk. When I tried to re-start, a black screen comes up and the only message: operating system not found. I tried to restart again and entered the set up to restore defaults and it keeps saying operating system not found.

So how can I reload windows if I can't get to c or d drive??

I don't know if this is doable. I told my dad he may have to get a new pc, unless you can help me.. Thank you in advance for any info is appreciated.

thanks susan
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#2
tazz1964

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HI
welcome to geekstogo
If your looking to just reinstall windows all you need to do is bootup with a bootdisk and format then restall windows if this is what your looking to do repost and I can write a step by step for you.
<_<
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#3
gypsywomanpa

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Thank you!!! Yes that is what I want to do. Thank you way much.
<_<
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#4
tazz1964

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Hi
do you need a step by step on how to do a reinstall with a formatting?
<_<
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#5
gypsywomanpa

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[COLOR=green]Whatever you think is best. When I turn on the computer it takes forever to go thru the detecting mouse, detecting keyboard etc Then it goes blank and it's a black screen with white letters no operating system can be found.
So I need to reboot like you said and I don't have a disk or know how to do one. So whatever you suggest is what I will try.

Thank you very much

<_<
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#6
admin

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Here's a link to a very comprehensive guide:
http://www.worldstar.../shared/rr1.htm
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#7
gypsywomanpa

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<_<
Thanks I will try this and let you know what happens..

susan
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#8
admin

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If there's something you're unsure of, please ask!
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