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Virgin HiJack This Log [resolved]


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#16
g2i2r4

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HP uses BackWeb Lite to check for updates automatically.
The question being, do you want them to? The choice is always yours.

More info: http://www.pestpatro...o/B/Backweb.asp
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#17
sodadude

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Can you walk me through deleting these two items?

You can remove this folder:
C:\Documents and Settings\HP_Owner\Favorites\Health

and

You can remove this file:
C:\WINDOWS\NDNuninstall6_98.exe

These were from the Panda Active Scan.

Edited by sodadude, 13 November 2005 - 02:23 PM.

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#18
g2i2r4

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Open Windows Explorer or double click 'My computer' and go to local drive c:

Move to
Documents and Settings
then to HP_Owner
and to Favorites\
there you can delete the folder Health by rightclicking it and choosing 'delete'.

Then go back to local drive c:
double click the folder WINDOWS
scroll down to find the file NDNuninstall6_98.exe
and delete that one too.

Does this help?
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#19
sodadude

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When I tried to delete the following file I got a warning saying if I delete the file it may effect one of my programs. Should I still delete it?

Then go back to local drive c:
double click the folder WINDOWS
scroll down to find the file NDNuninstall6_98.exe
and delete that one too.
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#20
g2i2r4

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Let's see if you really need it (I doubt it):
  • Open HijackThis
  • Click on the configure button on the bottom right
  • Click on the tab "Misc Tools"
  • Click on the Box that says "Uninstall Manager"
  • Click on the button "Save list"
  • Copy and past the List from notepad into your post

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#21
sodadude

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I think we already did this in an earlier post, but Im not sure:

Ad-Aware SE Personal
Adobe Acrobat 7.0.1 and Reader 7.0.1 Update
Adobe Acrobat 7.0.2 and Reader 7.0.2 Update
Adobe Acrobat 7.0.3 and Reader 7.0.3 Update
Adobe Download Manager 2.0 (Remove Only)
Adobe Reader 7.0
Agere Systems PCI Soft Modem
AOL Instant Messenger
AOL Toolbar 2.0
aspi
Backyard Skateboarding
CCHelp
CCleaner (remove only)
CCScore
CR2
DrawPlus 3.0
ESSAdpt
ESSANUP
ESSBrwr
ESSCAM
ESSCDBK
ESScore
ESSgui
ESShelp
ESSini
ESSPCD
ESSTUTOR
ESSvpaht
ESSvpot
Fonts
Google Toolbar for Internet Explorer
Help and Support Additions
High Definition Audio Driver Package - KB835221
HijackThis 1.99.1
HP Deskjet Preloaded Printer Drivers
HP Image Zone 4.5.3
HP Image Zone Plus 4.5.3
HP Organize
HP Photosmart Cameras 4.0
HP PSC & OfficeJet 4.0
HP Software Update
HPIZplus450
Intel® Graphics Media Accelerator Driver
IntelliMover Data Transfer Demo
InterVideo DiscLabel
InterVideo WinDVD Creator
InterVideo WinDVD Player
iTunes
Jasc Animation Shop 3
Java 2 Runtime Environment, SE v1.4.2_03
KBD
Kodak EasyShare software
KSU
Macromedia Flash Player 8
MathPlayer
McAfee Personal Firewall Plus
McAfee SecurityCenter
McAfee VirusScan
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft Office Outlook Connector
Microsoft Office Standard Edition 2003
Microsoft Picture It! Express 9
Microsoft Picture It! Library 9
Microsoft Plus! Dancer LE
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Web Publishing Wizard 1.52
Microsoft Works
MSN
MSN Encarta Plus Support Files
MSN Messenger 7.0
muvee autoProducer 3.5 magicMoments - HPD
Notifier
OTtBP
Panda ActiveScan
PCDLNCH
PC-Doctor for Windows
Photosmart 320,370,7400,8100,8400 Series
PS2
Python 2.2 pywin32 extensions (build 203)
Python 2.2.3
QuickTime
RealPlayer
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
SFR
SFR2
Shockwave
Sonic Express Labeler
Sonic RecordNow!
Spybot - Search & Destroy 1.4
The Print Shop
The Print Shop Multimedia Organizer
The Print Shop Photo Pro
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Updates from HP
Verizon Broadband Toolbar
Verizon Online
Verizon Online Support Center
Viewpoint Manager (Remove Only)
Viewpoint Media Player
WeatherBug
Windows Genuine Advantage v1.3.0254.0
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB883667
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888239
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893086
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#22
g2i2r4

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:tazz: Guess I was lazy (it was on the other page, you were right).

Well, nothing in there that would need this file. You can savely remove it.
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#23
sodadude

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Well I think everything is cool now. I deleted the things you suggested and everything seems to be fine.

You did a really good job and were very helpful to me. Also you responded quickly and in a timely manner which I really appreciate.

I dont know if you do this or knows who does, but sometime I would like to try to send you a copy of my CCleaner Issues scan. There is a lot of things like file extensions missing and shared DLL's or something to that effect.

It is recommended that I backup files before they fix the issues.

Anyways thanks again for all you have done. Geeks to Go is the BEST!
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#24
g2i2r4

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I send you a PM for the CCleaner log.

Thank you for the compliments, I've shared them with the team. It's all about teamwork at Geeks to Go! :tazz:

Shall I post you some tips for the future and close the topic?
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#25
sodadude

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Sure. That would be great. Mike
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#26
g2i2r4

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Please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and re-enable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Re-enable system restore with the instructions from the tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer always has the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & Hijacker protection on your computer alongside your virus protection. You should also scan your computer with this program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware – Download and install Ad-Aware. You should also scan your computer with this program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from your Computer

  • Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

You may want to check this fine article by Tony Klein: How did I get infected in the first place?

Glad I was able to help.
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