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Media disconnected

Started by dartshooter , Nov 11 2005 06:28 PM

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#1
dartshooter

Posted 11 November 2005 - 06:28 PM

New Member

Member
1 posts

My fiance has a hp pavillion notebook. She has windows xp and a linksys wireless g router and card in her comp. She was connected yesterday just fine, but today it went offline and now we are getting media disconnected. Can anyone please help with some information. We tried a system restore but no luck. Thanks

#2
SpaceCowboy706

Posted 11 November 2005 - 08:22 PM

Trusted Tech

Member
1,175 posts

Hello dartshooter and welcome to Geeks to Go,

I need a little additional information to ascertain whether or not I will be able to assist you, in correcting your problem.

Please Answer the following questions:

1) What operating System's do you have on the PC's in question, Please include any Windows Updates or Patches (Example... XP SP1 or 2)?

2) What is the Model and Manufacturer of the Wireless Adapter / Card currently Installed on your problematic PC?

3) What is the Model and Manufacturer of the Wireless Router you are using?

4) Are you using the software that came with your wireless adapter to manage your connectivity to the router, or if using XP are you using the Wireless Zero Configuration (referred to as WZC)?

5) What IP Configuration are you using (Example.. DHCP, PPoE / Static, Automatic)

6) What troubleshooting steps have you taken already?