[firemedic1620]

I have a Linksys Wireless-G Broadband Router with Speedbooster for my desktop and a Linksys Wireless-G Notebook Adapter v.2.0 Network Monitor for the laptop. Both computers are running Windows XP Home. When I try to install the Notebook Adapter I get an External exception E06D7363 error. Also, I can't get the router to even show up on my desktop. I am so lost from the very beginning. Can you please help me. thanx

[Advertisements]

Hello firemedic1620 and welcome to Geeks to Go,

I need a little additional information to ascertain whether or not I will be able to assist you, in correcting your problem.

Please Answer the following questions:

1) What operating System's do you have on the PC's in question, Please include any Windows Updates or Patches (Example... XP SP1 or 2)?

2) What is the Model and Manufacturer of the Wireless Adapter / Card currently Installed on your problematic PC?

3) What is the Model and Manufacturer of the Wireless Router you are using?

4) Are you using the software that came with your wireless adapter to manage your connectivity to the router, or if using XP are you using the Wireless Zero Configuration (referred to as WZC)?

5) What IP Configuration are you using (Example.. DHCP, PPoE / Static, Automatic)

6) What troubleshooting steps have you taken already?

[SpaceCowboy706]

Hello firemedic1620 and welcome to Geeks to Go,

I need a little additional information to ascertain whether or not I will be able to assist you, in correcting your problem.

Please Answer the following questions:

1) What operating System's do you have on the PC's in question, Please include any Windows Updates or Patches (Example... XP SP1 or 2)?

2) What is the Model and Manufacturer of the Wireless Adapter / Card currently Installed on your problematic PC?

3) What is the Model and Manufacturer of the Wireless Router you are using?

4) Are you using the software that came with your wireless adapter to manage your connectivity to the router, or if using XP are you using the Wireless Zero Configuration (referred to as WZC)?

5) What IP Configuration are you using (Example.. DHCP, PPoE / Static, Automatic)

6) What troubleshooting steps have you taken already?

[firemedic1620]

I am using XP Home SP2 on my desktop and on the laptop I am using XP Home SP1. When it comes to the wireless adapter, on the laptop I havs the Linksys Wireless-G Adapter v.2.0. This is where I am getting the External exception E06D763. My desktop I have the Linksys Wireless-G Broadband Router with Speed Booster. This is where I can't get it to recognize the router. I was using the software that came with both hardware. Now on my desktop I have Broadcom NetXtreme 57xx Gigabit Controller which came with my desktop.. On my Laptop I see DHCP. My desktop I see DHCPServer with the Broadcom because that is all that is showing. I am very lost. I have tried to uninstall Broadcom but it won't. I have uninstalled and reinstalled the router and the adapter with no success.

Edited by firemedic1620, 12 November 2005 - 11:01 PM.

[SpaceCowboy706]

Please perform the following steps:

*NOTE* If you need a physical HOW-TO STEP-BY-STEP on any of these instructions let me know.

Process 1.

a. Disconnect Power from the router.
b. Remove the wireless Card (If its removable and if not then just disable it)
c. Uninstall the Card
d. Restart the computer
e. Install the Netword Card (Get the Latest drivers located at the Linksys Support Site)
f. Turn Off the Computer
g. Plug power back into the router and wait for it to sync up.
h. Turn on Computer
i. Check to see if the device is working correctly.
j. IF NOT THEN PROCEED TO PROCESS 2

Process 2.

a. From my research on thes ERROR message I have found that there could also be a winsock conflict where registry files somehow get corrupted.
b. Download the program called WinsockFix (from the G2G website) and run it. It will come up and tell you d. that it is fixing your registry and tell you to reboot.
c. If that still does not correct your problem the Move on to Process 3.

Process 3.

a. START - RUN - Type in REGEDIT
b. Using Regedit, go to both of the following keys, export each of them as
backups, then delete keys from registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Winsock
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Winsock2
c. Restart the computer
NOTE: It is important to restart the computer after deleting the Winsock
keys. Doing so causes the XP operating system to recreate shell entries for
those two keys. If this is not done, the next step does not work correctly.
d. Install TCP/IP on top of itself
Open the properties window of the network connection
Click Install
Click Protocol, then Add
Select TCP/IP and click OK
e. Restart the computer
When the computer reboots you should have functional Winsock keys
f. NOTE: If the network connection properties contained more than the
following three items: Client for Microsoft Networks, File and Printer
Sharing for Microsoft Networks, and TCP/IP, then the additional items may
need to be removed in order to restore browsing. If those items are needed
they can be reinstalled. The reason for removing them is due to those items
placing entries into the Winsock keys and those entries will no longer be
there.
g. If your still not working then move on to Process 4.


Process 4.

In Device Manager, Open your Network Adapter section and disable all
devices.
a. Using Regedit, go to both of the following keys, export each of them as
backups, then delete keys from registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Winsock
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Winsock2
b. Take a copy from a clean install of those two registry tables from another
machine, and import them to the troubled machine.
c. Click on 'start' then 'run', type the following: netsh int ip reset
resetlog.txt. Click 'ok'.
d. Re-enable the devices in Device manager.
e. Do another netsh int ip reset resetlog.txt as above.