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btinternet browser problems


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Wenza

Wenza

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Hello

Our norton subscription foolishly elapsed and since then it's been impossible to open our btinternet browser. Hours spent on the phone to the bt helpline resulted in us having to access the internet via a proxy server (mozilla). This has enabled us to renew norton altough the settings have been upset as we're accessing the internet via a proxy.

A subsequent Norton Antivirus 2003 scan revealed a trojan downloader by the name of ied_s7_cab

We sought a cure from a highstreet computer retailer. They failed to repair the problem as they claimed that our machine could not support the latest copy of norton without major work and expense.

We stumbled across you people and OwNt has removed our cool infection (thanks for all your your help and advice OwNt), but we still get the message as shown at the end of this post each time we try and access the internet via our preferred browser.

So now we here we are in the Browser Forum.

Thanks in advance.

Wenza


ERROR
The requested URL could not be retrieved

--------------------------------------------------------------------------------

While trying to retrieve the URL: http://edit.europe.y.....t.yahoo.com/?

The following error was encountered:

Connection Failed
The system returned:

[No Error]The remote host or network may be down. Please try the request again.

Your cache administrator is webmaster.



--------------------------------------------------------------------------------

Generated Sat, 12 Nov 2005 16:03:49 GMT by server (squid/2.5.STABLE10)
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