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problems with internet explorer


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#1
msm32

msm32

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I did a Panda virus scan and here is what it came up with. After that is the Hijack This information. Internet explorer as well as other programs come up with the message That they encountered an error with wininet.dll and they close.


Scan Results: Virus Infection Found
Our scan of 94481 files found these viruses:
The W32/Randon.DF.worm Virus was found in file C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP415\A0071784.ini
The Trj/Qhost.Y Virus was found in file C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts
The Trj/Qhost.Y Virus was found in file C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.20050107-005703.backup
The Trj/Qhost.Y Virus was found in file C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.20050107-005807.backup
The Trj/Qhost.Y Virus was found in file C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.20050107-010812.backup
The Trj/Qhost.Y Virus was found in file C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.20050107-010813.backup
The Trj/Qhost.Y Virus was found in file C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.20050107-011957.backup
The Trj/Qhost.Y Virus was found in file C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.20050107-122111.backup
The Trj/Qhost.Y Virus was found in file C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.20050107-123028.backup
The Trj/Qhost.Y Virus was found in file C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.20050107-123040.backup
The Trj/Qhost.Y Virus was found in file C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.20050111-125307.backup
The Trj/Qhost.Y Virus was found in file C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.20050111-125357.backup
The Trj/Qhost.Y Virus was found in file C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.20050111-204731.backup
The Trj/Qhost.Y Virus was found in file C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.20050111-204804.backup
The Trj/Qhost.Y Virus was found in file C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.20050111-204827.backup
The Trj/Qhost.Y Virus was found in file C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.20050112-003056.backup
The Trj/Qhost.Y Virus was found in file C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.20050112-003103.backup
The Trj/Qhost.Y Virus was found in file C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.20050112-003106.backup
The Trj/Qhost.Y Virus was found in file C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.20050112-003847.backup
The Trj/Qhost.Y Virus was found in file C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.20050112-130037.backup
The Trj/Qhost.Y Virus was found in file C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.20050112-130102.backup
The Trj/Qhost.Y Virus was found in file C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.20050112-131555.backup
The Trj/Qhost.Y Virus was found in file C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.20050112-131605.backup
The Trj/Qhost.Y Virus was found in file C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.20050207-191924.backup
The Trj/Qhost.Y Virus was found in file C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.20050207-191947.backup




Hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 12:44:11 PM, on 11/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\MDC\AEGIS Client\mgr8021x.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
c:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\PROGRA~1\COMMON~1\AOL\110494~1\EE\AOLHOS~1.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\COMMON~1\AOL\110494~1\EE\AOLServiceHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\dwwin.exe
C:\WINDOWS\system32\dwwin.exe
C:\WINDOWS\system32\dwwin.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\dwwin.exe
C:\WINDOWS\system32\dwwin.exe
C:\WINDOWS\system32\dwwin.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\dwwin.exe
C:\Documents and Settings\Mallory\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://netscape.com/
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [DwlClient] c:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1104944415\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.micr...ActiveX/odc.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.av.a...83/mcinsctl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1105064781859
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1130881229156
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.web...otoUploader.CAB
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.av.a...,20/mcgdmgr.cab
O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.del...ll/gtdownde.cab
O16 - DPF: {EFAEF0E4-F044-4D57-9900-1C3FF18524C9} (AV Class) - http://www.pcpitstop...irus/PitPav.cab
O20 - Winlogon Notify: mdc - C:\WINDOWS\SYSTEM32\notification.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
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#2
austin_o

austin_o

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Hi and welcome to Geeks to Go. First, you need to work your way through the malware removal guide here:
http://www.geekstogo...?showtopic=2852 This enables folks to solve most problems on their own. If you still have trouble after that, post a hijack this log in the malware forum at
http://www.geekstogo...o-Here-f37.html :tazz:
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#3
msm32

msm32

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Actually, I was sent to this forum by somebody helping me in the Malware section. He didn't believe that the problem was an active malware infection.
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#4
austin_o

austin_o

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ok, searched google for wininet.dll" and found http://www.dll-files...s.shtml?wininet
Lots of other hits too. Do a search and see about 167,000 for wininet.dll .
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