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It freezes when i try to delete user account


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#1
dan1987

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when i try to delete a user account it says Not Responding. how the heck do i delete this account?? :tazz: thank you
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#2
Fenor

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Hi dan1987!

Boot your computer into Safe Mode (Tab F8 about once a second while your computer is booting up until you see the screen giving you the option to boot into Safe Mode). Once there, log in using the Administrator account. Then go and try again to delete the account that is causing you problems.

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#3
dan1987

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the account does not show up with the others. still cant delete! agh
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#4
Fenor

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If the account doesn't show up when you are logged in as the ADMINISTRATOR in safe mode, then the account doesn't truly exist. Are you sure it isn't listed in USER ACCOUNTS in the control panel?

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#5
dan1987

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yes for sure. when you first boot up it is listed and you can log onto it
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#6
Fenor

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Are the other accounts listed when you boot into SAFE MODE?

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#7
dan1987

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there is one other that is not listed
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#8
Fenor

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Hmm, doesn't seem possible, because if they are listed on the login screen they will be listed in the USER ACCOUNTS windows. What I suggest you do is go to START-->RUN and type sfc /scannow. You may need your XP cd while doing this. What this does is check your operating system files and replace any that are corrupt/missing. When the blue bar goes away, reboot your computer and post back how things are going.

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#9
dan1987

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ya i rebooted in safe mode another 2 times and had the same thing happen. 3 other sign ons are missing when in safe mode.
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#10
dan1987

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i wont be able to do what you suggested until tomorrow. lent my xp cd to a friend. until then thanks
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#11
Fenor

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If you have service pack 2 installed you most likely wont need the cd. Worth trying. If it asks for the Cd then just cancel it. Won't hurt anything if you cancel it.

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#12
dan1987

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nothing has changed. ran the disk and tried to delete user and it still freezes
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#13
peterm

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How are you trying to delete the user account?
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#14
dan1987

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start->control panel->user accounts->then click on the account and choose delete account and files. then when it asks if you are sure i click yes and it freezes.
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#15
gerryf

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user account name please
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