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#1
belle2468

belle2468

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Hello. I have Win XP Pro and installed Ventrilo on the computer yesterday and promptly lost all sound. My system doesn't even recognize my sound card any more (SoundBlaster Audigy 2). It is as if the card doesn't exist. It does, because I did open the case, check all connections, and make sure everything is plugged in (sound card, speakers, etc.). The sound worked fine until we installed Ventrilo. The Ventrilo forums were not helpful, although several people had this same problem. I have read elsewhere today (thru Google searches) that a lot of people on XP are having this issue whenever they install any new audio device, so I don't think it's only Ventrilo. Maybe it is a conflict with DirectX or something... but that's why I'm here, in case anyone here can help me fix this problem.

The PC is a Dell Dimension XPS Gen2. The error I receive is: "Unable to activate DirectSound for selected device. DirectSoundCaptureCreate failed, hr = 88780078."

Dell is hopeless in terms of help. I spent almost three hours with a tech who didn't speak fluent English and finally gave up. I have spent the day trying to fix this, and I am just a Mom, so I haven't fixed anything so far.

I don't know how to uninstall old sound drivers or find my sound card listed in my system specs. So if I need to uninstall anything, you will have to tell me how to do it in terms your grandma could understand. ;-) THANK YOU in advance for any help you can give me!

But I do have Everest home edition and here's what it says:

--------[ EVEREST Home Edition © 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.00.335
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer xxxx
Generator xxxx
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2005-11-16
Time 13:26


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name xxxx
User Name xxxx
Motherboard:
CPU Type Intel Pentium 4, 3000 MHz (15 x 200)
Motherboard Name Dell Dimension XPS Gen 2
Motherboard Chipset Intel Canterwood i875P/E7210
System Memory 2048 MB (DDR SDRAM)
BIOS Type Phoenix (10/20/03)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter 128MB DDR ATI Radeon 9800 Pro Sec (128 MB)
Video Adapter 128MB DDR ATI Radeon 9800 Pro (128 MB)
3D Accelerator ATI Radeon 9800 Pro (R350)
Monitor Dell M782 [17" CRT] (8G1573AGBS3H)
Monitor Dell M782 [17" CRT] (8G1573AGBS3H)

Storage:
IDE Controller Intel® 82801EB Ultra ATA Storage Controllers
SCSI/RAID Controller Intel® 82801ER SATA RAID Controller
Floppy Drive Floppy disk drive
Disk Drive ST3120026AS (120 GB, 7200 RPM, SATA)
Optical Drive HL-DT-ST CD-RW GCE-8483B (48x/32x/48x CD-RW)
Optical Drive JLMS DVD-ROM XJ-HD166 (16x/48x DVD-ROM)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 114400 MB (89746 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Microsoft USB IntelliMouse Explorer 3.0

Network:
Network Adapter Intel® PRO/1000 MT Network Connection
Network Adapter Linksys Wireless-G PCI Adapter with SpeedBooster (192.168.1.103)
Modem BCM V.92 56K Modem

Peripherals:
Printer Fax
USB1 Controller Intel 82801EB ICH5 - USB Universal Host Controller
USB1 Controller Intel 82801EB ICH5 - USB Universal Host Controller
USB1 Controller Intel 82801EB ICH5 - USB Universal Host Controller
USB1 Controller Intel 82801EB ICH5 - USB Universal Host Controller
USB2 Controller Intel 82801EB(M) ICH5(-M) - Enhanced USB2 Controller
USB Device Microsoft USB IntelliMouse Explorer 3.0


--------[ Debug - PCI ]-------------------------------------------------------------------------------------------------

B00 D00 F00: Intel 82875P/E7210 Memory Controller Hub [A-2]

Offset 00: 86 80 78 25 06 01 90 20 02 00 00 06 00 00 00 00
Offset 10: 08 00 00 E0 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 28 10 72 01
Offset 30: 00 00 00 00 E4 00 00 00 00 00 00 00 00 00 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 02 08 00 40 80 1C 00 00 00 00 00 00 00 00 00
Offset 60: 00 05 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 10 11 11 11 11 11 11 00 00 00 00 00 00 0A 38 00
Offset A0: 02 00 30 00 1B 4A 00 1F 12 03 00 00 00 00 00 00
Offset B0: 80 00 00 00 20 00 00 00 00 50 04 00 20 10 00 00
Offset C0: 00 00 00 00 00 80 0E 28 00 00 00 00 00 00 00 00
Offset D0: 02 28 04 0E 0B 0D 00 00 00 00 00 00 00 00 20 01
Offset E0: 00 00 00 00 09 A0 06 21 01 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 02 00 00 00 68 0F 03 00 00 00 00 00

B00 D01 F00: Intel 82875P/E7210 AGP Controller

Offset 00: 86 80 79 25 07 01 A0 00 02 00 04 06 00 40 01 00
Offset 10: 00 00 00 00 00 00 00 00 00 01 01 40 D0 D0 A0 22
Offset 20: 90 FE A0 FE 00 E8 F0 F7 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 08 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 68 0F 03 00 00 00 00 00

B00 D06 F00: Intel 82875P/E7210 I/O Memory Interface

Offset 00: 86 80 7E 25 02 00 80 00 02 00 80 08 00 00 00 00
Offset 10: 00 00 CF FE 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 40: 40 65 10 04 00 00 00 00 04 00 00 00 00 00 00 00
Offset 50: 01 00 84 00 02 01 80 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 04 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 55 05 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 20 08 00
Offset B0: 00 00 00 00 F0 43 FC 7D 01 00 00 00 09 00 00 00
Offset C0: 00 08 00 00 20 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF 3F
Offset E0: 01 00 00 00 00 00 01 02 FF 0E 00 00 00 00 04 00
Offset F0: 00 0C 02 00 00 00 00 00 68 0F 03 00 74 FC 00 00

B00 D1D F00: Intel 82801EB ICH5 - USB Universal Host Controller

Offset 00: 86 80 D2 24 05 00 80 02 02 00 03 0C 00 00 80 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 81 FF 00 00 00 00 00 00 00 00 00 00 28 10 72 01
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 10 01 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 2F 00 00 03 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 66 0F 04 00 00 00 00 00

B00 D1D F01: Intel 82801EB ICH5 - USB Universal Host Controller

Offset 00: 86 80 D4 24 05 00 80 02 02 00 03 0C 00 00 00 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 61 FF 00 00 00 00 00 00 00 00 00 00 28 10 72 01
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 13 02 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 2F 00 00 03 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 66 0F 04 00 00 00 00 00

B00 D1D F02: Intel 82801EB ICH5 - USB Universal Host Controller

Offset 00: 86 80 D7 24 05 00 80 02 02 00 03 0C 00 00 00 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 41 FF 00 00 00 00 00 00 00 00 00 00 28 10 72 01
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 12 03 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 2F 00 00 03 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 66 0F 04 00 00 00 00 00

B00 D1D F03: Intel 82801EB ICH5 - USB Universal Host Controller

Offset 00: 86 80 DE 24 05 00 80 02 02 00 03 0C 00 00 00 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 21 FF 00 00 00 00 00 00 00 00 00 00 28 10 72 01
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 10 01 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 2F 00 00 03 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 66 0F 04 00 00 00 00 00

B00 D1D F07: Intel 82801EB(M) ICH5(-M) - Enhanced USB2 Controller

Offset 00: 86 80 DD 24 06 01 90 02 02 20 03 0C 00 00 00 00
Offset 10: 00 F8 BF FE 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 28 10 72 01
Offset 30: 00 00 00 00 50 00 00 00 00 00 00 00 17 04 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 01 58 C2 C9 00 00 00 00 0A 00 A0 20 00 00 00 00
Offset 60: 20 20 FF 01 00 00 00 00 01 00 00 00 00 00 00 C0
Offset 70: 00 00 C7 3F 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 01 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 55 55 00 00 00 00 2A 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 80 00 00 88 83 40 00 66 0F 04 00 06 14 00 00

B00 D1E F00: Intel 82801EB I/O Controller Hub 5 (ICH5)

Offset 00: 86 80 4E 24 07 01 80 00 C2 00 04 06 00 00 01 00
Offset 10: 00 00 00 00 00 00 00 00 00 02 02 20 C0 C0 80 22
Offset 20: 80 FE 80 FE F0 FF 00 00 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 02 00
Offset 40: 02 28 30 76 00 01 00 00 00 00 00 00 00 00 00 00
Offset 50: 02 64 73 00 00 00 00 00 50 01 34 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 40 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 9A 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 01 00 02 00 00 00 C0 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 66 0F 04 00 00 00 4F 35

B00 D1F F00: Intel 82801EB ICH5 - LPC Bridge

Offset 00: 86 80 D0 24 0F 01 80 02 02 00 01 06 00 00 80 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 40: 01 08 00 00 10 00 00 00 00 00 00 00 00 00 02 00
Offset 50: 00 00 00 00 00 00 00 00 81 08 00 00 10 00 00 00
Offset 60: 8B 8A 89 8A 90 00 00 00 80 80 85 85 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: FF FC 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 10 02 00 00 38 00 00 00 0D 00 00 00 00 03 C0 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 40 00 00 00 00 00
Offset C0: 00 00 00 00 04 08 00 00 00 00 00 00 01 00 00 00
Offset D0: 86 21 02 00 02 0F 00 00 00 00 00 00 00 00 00 00
Offset E0: 10 00 00 C0 01 0C 0F 34 33 22 11 00 00 00 67 45
Offset F0: 00 00 60 00 04 00 00 00 66 0F 04 1E 00 00 00 00

B00 D1F F01: Intel 82801EB ICH5 - ATA-100 IDE Controller

Offset 00: 86 80 DB 24 07 00 88 02 02 8A 01 01 00 00 00 00
Offset 10: F1 01 00 00 F5 03 00 00 71 01 00 00 75 03 00 00
Offset 20: A1 FF 00 00 00 FC BF FE 00 00 00 00 28 10 72 01
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 09 01 00 00
Offset 40: 00 00 33 E3 B0 00 00 00 0C 00 00 22 00 00 00 00
Offset 50: 00 00 00 00 C0 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 08 00 00 00 00 00 00 00 08 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 66 0F 04 00 00 00 00 00

B00 D1F F02: Intel 82801ER ICH5R - Serial-ATA/150 IDE RAID Controller

Offset 00: 86 80 DF 24 05 00 A0 02 02 8F 04 01 00 00 00 00
Offset 10: 01 FE 00 00 11 FE 00 00 21 FE 00 00 31 FE 00 00
Offset 20: A1 FE 00 00 00 00 00 00 00 00 00 00 28 10 72 01
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 12 01 00 00
Offset 40: 07 A3 00 80 00 00 00 00 01 00 01 00 00 00 00 00
Offset 50: 00 00 00 00 10 10 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 01 00 02 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 05 70 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 13 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 68 00 00 00 00 03 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 66 0F 04 00 00 00 00 00

B00 D1F F03: Intel 82801EB ICH5 - SMBus Controller

Offset 00: 86 80 D3 24 01 00 80 02 02 00 05 0C 00 00 00 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: E1 EF 00 00 00 00 00 00 00 00 00 00 28 10 72 01
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 0A 02 00 00
Offset 40: 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 66 0F 04 00 00 00 00 00

B01 D00 F00: ATI Radeon 9800 Pro (R350) Video Adapter

Offset 00: 02 10 48 4E 87 01 B0 02 00 00 00 03 10 FF 80 00
Offset 10: 08 00 00 F0 01 DE 00 00 00 00 9E FE 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 02 10 02 10
Offset 30: 00 00 A0 FE 58 00 00 00 00 00 00 00 10 01 08 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 02 10 02 10
Offset 50: 01 00 02 06 00 00 00 00 02 50 30 00 1B 02 00 FF
Offset 60: 12 43 00 1F 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 05 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B01 D00 F01: ATI Radeon 9800 Pro (R350) - Secondary Video Adapter

Offset 00: 02 10 68 4E 87 00 B0 02 00 00 80 03 10 40 00 00
Offset 10: 08 00 00 E8 00 00 9F FE 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 02 10 03 10
Offset 30: 00 00 00 00 50 00 00 00 00 00 00 00 FF 00 08 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 01 00 02 06 00 00 00 00 02 50 30 00 1B 02 00 FF
Offset 60: 00 02 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B02 D01 F00: Broadcom BCM V.90 56k Modem

Offset 00: E4 14 12 42 07 01 10 00 02 00 03 07 00 40 00 00
Offset 10: 00 D0 8D FE 31 CF 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 28 10 01 00
Offset 30: 00 00 00 00 40 00 00 00 00 00 00 00 16 01 00 00
Offset 40: 01 00 42 FE 00 40 00 20 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B02 D03 F00: Broadcom 802.11g Wireless NIC

Offset 00: E4 14 20 43 06 01 00 00 03 00 80 02 00 40 00 00
Offset 10: 00 E0 8D FE 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 37 17 15 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 13 01 00 00
Offset 40: 01 00 C2 07 00 40 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 10 00 18 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 02 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: FF 00 00 00 40 00 00 00 C0 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B02 D0C F00: Intel 82544XT PRO/1000 MT Desktop Adapter

Offset 00: 86 80 0E 10 17 01 30 02 02 00 00 02 10 40 00 00
Offset 10: 00 00 8E FE 00 00 00 00 41 CF 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 28 10 72 01
Offset 30: 00 00 00 00 DC 00 00 00 00 00 00 00 12 01 FF 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 01 E4 22 C8
Offset E0: 00 20 00 1B 07 F0 02 00 00 00 40 04 00 00 00 00
Offset F0: 05 00 80 00 00 00 00 00 00 00 00 00 00 00 00 00

PCI-8086-2578: Intel i848/865/875/E7210 MMR

Offset 00: 08 10 18 20 20 20 20 20 00 00 00 00 00 00 00 00
Offset 10: 22 22 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 45 05 C0 D2 C6 42 14 00 71 12 30 20 00 00 00 00


--------[ Debug - Video BIOS ]------------------------------------------------------------------------------------------

C000:0000 U.h.&...................|.....IBM............... 761295520......
C000:0040 ??..............2003/05/06 10:46................DvN7............
C000:0080 ..R350 Samsung E-DIE DDR BIOS - P/N 113-A07517-100 ...© 1988-2
C000:00C0 002, ATI Technologies Inc. BK-ATI VER008.004.008.019. nhbf2580.8
C000:0100 48 v611 .R350AGP DGD1UN...`.......`...bZ....................HN..
C000:0140 .......y.m..|.........$TVS..................................PCIR
C000:0180 ..HN........h.......ATI R350...P.....4........................P
C000:01C0 .....4................................".......0 ..3Q0`.........
C000:0200 .OD..P ....P`........X ..........| ..........X`........hA......
C000:0240 ..A.....=..x.)@..|..9.9..$......9.9.........`..........6........
C000:0280 ...6...........6...........6.....!.....I............Q...........
C000:02C0 Q...........Q.... ......Q....&........@../.......m...%......."".
C000:0300 ......M.......[..}..`.......@............?..@...................
C000:0340 ................. ..... ......... ......... ......... ..........
C000:0380 ................@."...........".....OU..L.. .'H...........T.....
C000:03C0 ..0O0O..#.....0O0OD."......=...A........X.B.B0........tT...@....


------------------------------------------------------------------------------------------------------------------------

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.



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#2
pip22

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Nothing in your Everest printout is relevant to your problem, except the absence of any sound-card details, which tells me that the driver software for your Creative Audigy is missing, so you need to re-install it from the CD that was supplied with it. That should restore your sound. If you don't have or can't find the creative CD, you can get the driver file from:
http://us.creative.c...port/downloads/

Don't select the 'autoupdate' option. Instead, select your soundcard manually (Audigy 2) from the list. There are several Audigy 2 models, so be sure to choose the actual model you have in your PC (if not sure, just select 'Audigy 2' then click 'Next'. At step 4 (file type), choose 'DRIVER' and click 'GO'. You will be offered three drivers. Select the last one (number 3) 13.57MB - Click 'Download Now' . Then click 'AGREE' at bottom of licence-agreement to get the file. Remember where you are dowloading it to (which folder). When download is complete, find the file and double-click it to start the installation.

Edited by pip22, 17 November 2005 - 04:39 AM.

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#3
belle2468

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Nothing in your Everest printout is relevant to your problem, except the absence of any sound-card details, which tells me that the driver software for your Creative Audigy is missing, so you need to re-install it from the CD that was supplied with it. That should restore your sound. If you don't have or can't find the creative CD, you can get the driver file from:
http://us.creative.c...port/downloads/

Don't select the 'autoupdate' option. Instead, select your soundcard manually (Audigy 2) from the list. There are several Audigy 2 models, so be sure to choose the actual model you have in your PC (if not sure, just select 'Audigy 2' then click 'Next'. At step 4 (file type), choose 'DRIVER' and click 'GO'. You will be offered three drivers. Select the last one (number 3) 13.57MB - Click 'Download Now' . Then click 'AGREE' at bottom of licence-agreement to get the file. Remember where you are dowloading it to (which folder). When download is complete, find the file and double-click it to start the installation.


Oh, thank you so much for your help! I'll follow the directions and report back!

belle
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#4
belle2468

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Reporting back. I followed your instructions, found and downloaded the new driver from the Creative web site, etc. When I tried to install (it's a self-executing program), I received this error message:

Setup could not detect any SoundBlaster Audigy 2 on your system. Please ensure that your SoundBlaster hardware is properly installed before running this Setup program. Setup will now exit.


I know there is a sound card in my PC because I looked at it and checked it to see if everything was connected properly. It seems to be properly seated and the cables are connected inside. This whole thing started when we installed Ventrilo--as if the sound card totally disappeared and is invisible to this system.

What now?

Thank you,
Belle
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#5
wannabe1

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Hi belle2468...

If this card is installed in a PCI slot, remove it and install it in another slot. Let Windows install it when you restart the machine.

Let us know how it goes.

wannabe1
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#6
dsenette

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have you tried uninstalling ventrilo to see if the sound comes back?
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