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DNS error - wireless card


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#1
Houdini

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I have an older laptop(ThinkPad 765D) running Win98SE with a Belkin wireless card(F5D6020 ver 3). I can connect to the Westell wireless router with 92%-98% signal strength and the laptop shows up on my router config page but when I try to go to a web site, I get a DNS error. If I take out the wireless card and put in my ethernet card and plug into the router, I can connect fine. Any suggestions?

Edited by Houdini, 16 November 2005 - 02:11 PM.

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#2
dsenette

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while connected to the wireless connection do
start > run > cmd >ipconfig /all
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#3
dsenette

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sorry pressed the button to fast..

post the results of that in your next post
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#4
Houdini

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I did ipconfig/all with both the wireless card installed and the ethernet card. The ethernet card works.

wireless

Windows 98 IP Configuration



Host Name . . . . . . . . . : LAPTOP.myhome.westell.com

DNS Servers . . . . . . . . : 192.168.1.1

Node Type . . . . . . . . . : Broadcast

NetBIOS Scope ID. . . . . . :

IP Routing Enabled. . . . . : No

WINS Proxy Enabled. . . . . : No

NetBIOS Resolution Uses DNS : No



0 Ethernet adapter :



Description . . . . . . . . : Belkin 11Mbps Wireless Notebook Network Card

Physical Address. . . . . . : 00-30-BD-4D-73-6F

DHCP Enabled. . . . . . . . : Yes

IP Address. . . . . . . . . : 192.168.1.46

Subnet Mask . . . . . . . . : 255.0.0.0

Default Gateway . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . : 192.168.1.1

Primary WINS Server . . . . :

Secondary WINS Server . . . :

Lease Obtained. . . . . . . : 11 16 05 6:12:05 PM

Lease Expires . . . . . . . : 11 17 05 8:29:41 AM



Ethernet

Windows 98 IP Configuration



Host Name . . . . . . . . . : LAPTOP.myhome.westell.com

DNS Servers . . . . . . . . : 192.168.1.1

Node Type . . . . . . . . . : Broadcast

NetBIOS Scope ID. . . . . . :

IP Routing Enabled. . . . . : No

WINS Proxy Enabled. . . . . : No

NetBIOS Resolution Uses DNS : No



0 Ethernet adapter :



Description . . . . . . . . : FE574B-3Com Megahertz 10/100 LAN PCCard

Physical Address. . . . . . : 00-00-86-5F-81-5B

DHCP Enabled. . . . . . . . : Yes

IP Address. . . . . . . . . : 192.168.1.46

Subnet Mask . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . : 192.168.1.1

Primary WINS Server . . . . :

Secondary WINS Server . . . :

Lease Obtained. . . . . . . : 11 16 05 8:42:59 PM

Lease Expires . . . . . . . : 11 17 05 8:42:59 PM


I hope this helps.

Edited by Houdini, 17 November 2005 - 07:01 PM.

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#5
Houdini

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Would any information from the router be helpful? :tazz:
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#6
dsenette

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yeah...as much of that config info as possible

the configurations from the comp...don't look wrong...but...
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#7
Houdini

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I'm not sure what you needed. I appreciate your help.

IP Network Address
PPP  70.106.119.96
Primary DNS  151.204.0.84
Secondary DNS  151.197.0.39


local devices
upstairs 192.168.1.45
laptop 192.168.1.46

Domain Host Assignments
myhome.westell.com


static host assignments
host name dad
IP address 192.168.1.1 


DHCP Server
Private LAN

DHCP start address 192.168.1.15
DHCP end address 192.168.1.47

Modem IP Address 192.168.1.1 
Subnet Mask 255.255.255.0



IP INTERFACE
Address/ Subnet Mask/ Name
127.0.0.1 / 255.0.0.0/ lo0
192.168.1.1/ 255.255.255.0/ eth0
70.106.119.96/ 255.255.255.255/ mainPPP

NETWORK ROUTING TABLE
Destination/ Subnet Mask/ Gateway/ Interface
0.0.0.0/ 0.0.0.0/ 70.106.119.96/ mainPPP
192.168.1.0/ 255.255.255.0/ 192.168.1.1/ eth0

HOST ROUTING TABLE
Destination/ Gateway/ Interface
70.106.119.96/ 127.0.0.1 /lo0
127.0.0.1 /127.0.0.1 /lo0
192.168.1.1/ 127.0.0.1 /lo0
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#8
Houdini

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Anyone have any suggestions?
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#9
Kemasa

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One question I have is whether you are properly connecting to the wireless router. It may be that you don't have everything configured.

The first step would be to check to see if you can connect to the router, from the command prompt window, try "ping 192.168.1.1", then try a machine on the network, then a machine on the Internet.

You can also try to access a web page using the IP address, instead of the domain name, for example www.geekstogo.com's IP address is 70.84.249.84, so you can type that in and see if it brings up the web page. You can also try pinging that address as above. This bypasses DNS, to see if it is a DNS problem or a network connection problem.

Is there another machine which is successfully using the wireless router? You might have WEP or WPA enabled, in which case you need to configure the laptop to have the keys.
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#10
Houdini

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When I go directly into the router with an ethernet card, it is fine. I also have another computer that uses a wireless card to connect with no problems...even a PSP connects to the wireless router.

I connect to the router fine with the laptop ...98% signal strength and the router "sees" the laptop when i look at the router config page. When I ping 192.168.1.1 with the connected computers I get zero loss with the laptop I get "Destination Host Unreachable"....it almost seems like the computer isn't recognizing the wireless card as an internet connection.

I really am at a loss.
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#11
Kemasa

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There are various security settings possible in the router, which is where I suspect the problem is.

Seeing and talking are two different things. The router can limit access based on the MAC address (ethernet hardware address). If this is set, then the machine will see the router and the router will see the machine, but the router will not allow the machine to talk.

Look at the router for the wireless settings, check to see if there is an access list based on the MAC address. Also check to see if there is any other security settings, such as WPA or WEP. If WPA or WEP is set, then the client machiine needs to be configured to match the router.

Based on what you previously sent, it looks like the wireless card is configured, but just won't talk to the router other than the initial communication. The first thing I would look at is to see if the router is limiting access based on the MAC address since all that you have said matches that, although it could be something else :-).
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#12
Houdini

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I am not restricting access using a MAC address. I have a WEP key and both the computer running XP and the PSP connect just putting in the key.

The router has a "regular" configuration. Other than enabling the WEP key I didn't make any changes to the router config.
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#13
Kemasa

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Did you put the WEP key in the machine which is having problems?

One thing you can try is to turn off WEP and see if the machine can connect. I have seen a problem in which the machine had a problem with properly connecting with the key. That will tell you if there is another problem or if it is with the encryption.
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#14
Houdini

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I tried turning off WEP earlier tonight, still nothing.
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#15
Kemasa

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From your message of Nov 16 2005, 06:00 PM, the subnet mask for the wireless is wrong:

Subnet Mask . . . . . . . . : 255.0.0.0

It should be 255.255.255.0. You might try changing that and see if it works.
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