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Windows (XP Home)'ain't' working right


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#1
dpends

dpends

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1. Cannot get Windows to reinstall a missing program (Windows Media Player).
2.Internet Explorer is now missing.
3.I have tried to reinstall windows and/or add components. It refuses to do so telling me that the version on the computer is newer than the 'disk' version.
At present am running AVG virus program on the complete computer and will follow with ad-aware, cw shredder, spybot and trojan hunter if possible. (Ewido has expired ... may have to purchase).
Is there anything else that I should be doing at present.
I am writing this on a different computer to the one having the problems.
Thank you
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#2
Retired Tech

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Open the CD ROM Drive used to install Windows, insert the XP CD but leave the drawer open. Click start then run, type sfc /scannow then press enter and close the CD ROM Drive drawer. You will get a blue progress bar, after the bar goes, reboot. This will check for and replace missing or corrupt system files.

You can check for an improvement after running sfc /scannow then after each step until you have run through them all, if necessary

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type prefetch then press enter, click edit then select all, all the files in the folder will now be highlighted, right click any file, click delete, a box will appear asking if you want to delete all the files, confirm the delete then reboot

Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

This will take an hour, it will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this.

When it gets to the desktop, the system files and the hard drive will be as they should

If no change

Please go here to repair your operating system

Repair XP

If you are unable to run Repair XP

Alternate XP Repair Guide

Use the last one - Windows Installation CD to repair the current installation, which uses a slightly different method

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system

After running the repair it will be necessary to install all Windows Updates

Microsoft Update

The next steps are optional

Get the trial of Tune Up 2006 here

Tune Up 2006 Trial

Run disc clean up then registry clean up, then click optimize to run reg defrag, which needs a reboot

After the reboot, open Tune Up, click optimize and improve, system optiomization to run, optimize the computer configuration, which needs a reboot


If you use accelerate downloads in system optimization, select the speed which is just above your actual line speed


If you want to remove XP and re-install you will need to click start then control panel, add / remove, tick show updates and remove SP2, although the repair install will have done this if you go that route
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#3
dpends

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Thanks. Will follow the instructions and get back to you if there are any problems. At present the anti-virus is still running (35 minutes -- 2 drives) and should be finished in about 5 minutes. Thus far ... no viruses. Makes absolutely no sense. Guess that's just computers.
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