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Ethernet connection not working


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#1
Azzy

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Before I start I would like to point out that I am not particularly great with computers so any help I am given will be great!

I have recently purchased a Dell Inspiron 6000.

I have been trying to go wireless. I am able to connect to the internet wirelessly as I can use my neighbour’s wireless router.

I have purchased my own wireless router (Netgear 54 Mbps (WGR614)). I am running XP Home (SP2)

However the problem I have is that when I connect my computer to my Telewest Broadband modem (Motorola Surfboard) via the Ethernet port on the back of my machine no connection is available. The light on the modem indicating PC connectivity does not light up.

When I try the Ethernet connection from the modem to the router the light on the modem flashes furiously to indicate PC connectivity.

From this I have determined that the Ethernet connection on the back of my Inspiron is not working.

Does it need to be activated in some way?

Is there any more scientific way that I can check this out?

And is there any way that I can correct this without sending the computer back to Dell?

Thank you for any assistance as I have wasted hours on evenings this week!!!

Craig

Edited by Azzy, 17 November 2005 - 08:12 AM.

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#2
dsenette

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with the computer connected to the modem do start > run > ipconfig /all
do the same while connected to the router

also...connect the router to the modem per your router's instructions.
then connect your machine to the router as well..and put
192.168.0.1 into your web browser. does the router configuration page come up? if it doesnt try 192.168.1.1....
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#3
Azzy

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Cheers I will give that a try when I go home - currently at work.

I also was trying to set it up with the laptop operating off of the battery and not the mains - would this make any difference? (If this is a stupid question please ignore!!!!)
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#4
dsenette

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it's not a stupid question....some power schemes on laptops will disable the network connections after being on battery for a certain period of time...try plugging it in..i doubt this is the problem....but if it is...then WOOOHOOO
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