STEP 1: Couldn't start up Dell Dimension 4400, kept getting blue screen
STEP 2: Tried repairing with Windows xp home edition CD -- while running, got the following error messages
#1 COM+ Setup Error
Sub-component COM_ raised an exception while processing the OC_COMPLETE_INSTALLATION setup message. d:\nt\com\com1x\src\complussetup\comsetup\csetuputil.cpp (line 3406) Error code = 0x8007007f
The specified procedure could not be found. Failed to load the library 'c:\windows\system32.catsrv.dll [ok]
#2 Windows Update
An error occurred loading "c:\windows\system32\inetcomm.dll". The file may not have been installed or it has been corrupted [ok]
#3 Windows Update
An error occurred loading "c:\program files\outlook express\msoe.dll". The file may not have been installed or it has been corrupted. [ok]
Clicked okay thru the recovery process. As it was loading my personal preferences, it seemed to be stuck. I rebooted.
STEP 3: As I'm logging on, I get the message that my virtual memory paging file is ?? (can't recall exact words). It's too small. I try to change it but it will not accept the size changes. Additionally, my system is running painfully slow, like I have never experienced. With the advice of a Dell rep, I run "regedit" and change system current control set "waittokillservicetimeout" from 2000 to 200. Unfortunately, I am not under warranty so he can no longer help me. I continue to change the size of my virtual memory page, reboot, and yet it will not accept the changes. Meanwhile, as far as I can tell...everything with my computer is okay except that I cannot open Outlook Express. When I do, I get "Outlook Express could not be started because MSOE.dll could not be loaded [ok]" The only other issue is that at startup, all the miscellaneous programs (NAV, adaware, etc) are not in my tray, as the Dell person walked me thru getting them disabled at startup.
STEP 4: I tried to system recover, but get the message "System Restore is not able to protect your computer. Please restart your computer, and run System Restore again"
I'm thinking I need to use the reinstallation CD again for recovery and this time not interrupt it if it seems hung up. My question is...can I use that CD twice? Will it worsen the situation since I've already attempted recovery? Based on the input I get, I may or may not be checking back in for more assistance.
Thanks for your help and insight...I appreciate it.