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Won't Restart


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#1
Mbones

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I also have the PSGuard problem,, but I cannot do all of the things the other posts have said to do because my computer won't resart. It goes through the "shutting down and saving everything" process. Then goes to a blue screen and freezes....... I have to hit the reset button to get it to turn off, then turn it back on....

what do I do! :tazz:
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#2
wannabe1

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Hello Mbones...Welcome to G2G!

Try starting your machine in Safe Mode. Tap the F8 key during startup and select Safe Mode from the Options that are listed on the Options Screen that results.

If you have problems with this, please post back with the make and model number of your computer and I'll try to get you going in the right direction.

wannabe1
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#3
Mbones

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Wannabe 1,
Thanks for the quick reply....
My computer is a IBM Thinkpad A21m.... running win2000 pro.
Once I start it in safe mode.... what do I do?
thanks
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#4
wannabe1

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Mbones...

Once in Safe Mode, click Start then Run and type chkdsk /r (Note the space before /r) and click "Ok". This check will want to run on restart, so type Y to accept this option and press "Enter".

Reboot your machine. Startup will take a while, be patient. This should repair any corrupt or damaged system files. If this procedure won't run, post back...

wannabe1

Edited by wannabe1, 19 November 2005 - 01:51 PM.

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#5
Mbones

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Wannabe 1,
I did the chkdsk /r in safe mode....
when it tried to reboot afterword it froze again... I had to hold down the power button until it shut off, then turn it on again....
any other suggestions?
THanks
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#6
wannabe1

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Did you get an installation cd with your machine?

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#7
Mbones

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Sorry, I did not. I bought this computer used from a friend last year. Is there anyway around that?
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#8
wannabe1

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Mbones...

Not having the disk is going to limit us a bit.

Click Start then Run and type chkdsk /f...click "Ok" This will run the same way as the last chkdsk you ran so accept the prompt to let it run at startup and reboot your machine.

Let me know how it goes...

wannabe1
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