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Black screen in Safe Mode

#1 Rudy Travers

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Posted 19 November 2005 - 05:35 PM

I'm having issues on my computer and tried to switch to safe mode. The screen comes up with "Safe Mode" in all four corners of a black screen with nothing else. I can't do anything unless I ctrl, alt del and restart to normal mode. Any help would be appreciated.

Thanks

#2 Neil Jones

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Posted 19 November 2005 - 06:00 PM

Do CTRL+ALT+DEL.

Then in the Task Manager, go to the File Menu -> New Task (Run) and type "explorer" into the box and click OK.

That should ask you now if you want to work in Safe Mode or run System Restore. Click Yes to stay in Safe Mode and you should now be able to see your taskbar and icons.

#3 Rudy Travers

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Posted 21 November 2005 - 03:15 AM

that didn't work.

#4 Neil Jones

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Posted 21 November 2005 - 04:03 AM

What issues are you having with your computer apart from the fact it doesn't work in Safe Mode?

#5 Rudy Travers

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Posted 21 November 2005 - 07:26 PM

I've been having the same problems as alot of people. I seem to have the Trojan.Vundo virus. A norton Scan says it's on my vtstt.dll file. I posted a hijack this log on another forum. Still awaiting some help.

#6 SpiritWind

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  Posted 22 November 2005 - 02:44 AM

:tazz: Before you try to remove certain malware using programs,
realize that the process of cleaning may possibly interrupt
and "kill" your internet connection. Therefore, you should
obtain a copy of LSPFIX and Winsockfix which will then make
it possible to re-establish your internet connection if it gets
terminated. Best to get both from :

www.spychecker.com/program .

Then you may want to look into :

http://securityresponse.symantec.com/avcen...ojan.vundo.html .

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