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multiple errors with IE (Please help) [RESOLVED]


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#1
Jordan H

Jordan H

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Well, I was having problems with my computer starting up, so I used HP Safe Recovery to reinstall my basic componnents to avoid having to fully reformat. When I first started my computer back up I would constantly get an error message about windows logo signing when I tried to install many windows made componnents (IE: internet explorer, directx 9.0) and going to the windows update site woudln't work. I constantly get the error message "The website has encountered a problem and cannot display the page you are trying to view." when I try to get to windows update. I can't log into any of my e-mail accounts (gmail, yahoo, hotmail); when i try to I get the Cannot find server error, and everything that usually appearas as links on that page (ie: automatically detect settings) appear in black. The links appearing in black only recently happened, I used to be able to click that, but still nothing would change. I manged to install SP 1 and SP2 updates for Windows XP, by downloading them directly from Microsoft and installing them in safe mode, but I still get the Windows logo signing error when I try to install other progams. Just recently I found that iexplore.exe would constantly open in a background processes even when I wasn't running internet explorer. So I searched and searched on the internet and found a few solutions which wouldn't work, I downloaded some antivirus/antispyware programs (AVG, AVAST!, HijackThis, Ad-Aware), and just recently after installing AVAST!, when my comptuer starts up, it automatically stops a script which was openning Internet explorer, however I can't find what this script is or where it's located. To cut a long story short, here's my HijackThis Log:

Logfile of HijackThis v1.99.1
Scan saved at 7:46:48 PM, on 11/19/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\System32\snmp.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us5.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us5.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = 
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,userinit.exe
O1 - Hosts file is located at: C:\WINDOWS\nsdb\hosts
O1 - Hosts: 82.179.166.164 lender-search.com
O1 - Hosts: 82.179.166.165 hot-searches.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: ZKBho Class - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: WHttpHelper Class - {9896231A-C487-43A5-8369-6EC9B0A96CC0} - C:\WINDOWS\System32\WStart.dll (file missing)
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {14A3221B-1678-1982-A355-7263B1281987} - ms-its:mhtml:file://C:\foo.mht!http://82.179.170.82/e9xr2.chm::/file.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {33331111-1111-1111-1111-611111193457} - 
O16 - DPF: {33331111-1111-1111-1111-611111193458} - 
O16 - DPF: {33331111-1111-1111-1111-622221193458} - 
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1132045502734
O16 - DPF: {64311111-1111-1121-1111-111191113457} - 
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1132044380906
O17 - HKLM\System\CCS\Services\Tcpip\..\{7D4ADF30-07C7-41B3-AE11-E7FB80D413AB}: NameServer = 206.141.192.60 206.141.193.55
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O21 - SSODL: SysTray.Excn2 - {1722ECFF-4356-4f5b-B534-E67294FE75E9} - C:\WINDOWS\System32\mbkcaaeb.dll (file missing)
O21 - SSODL: IEFilter - {B624BED8-FCAE-4619-9F4D-51499CEDA59A} - C:\WINDOWS\system32\IEFilter.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe


Please :tazz: me
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#2
infaddict

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Hi Jordan H and welcome to Geeks to Go :tazz: .

My name is infaddict and I will be helping you with your problem. I will post a fix as soon as I have analysed your log.

Thank you for your patience :).
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#3
infaddict

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Hi Jordan :)

Seems like you are having lots of stability problems with your comptuer :). I can try my best to resolve these by removing Malware (Spyware, Viruses, Trojans etc.) and hopefully your computer will start running a lot better. If your computer is so unstable that you cannot follow my instructions, then please let me know. It may be that you have to use another clean computer to download any tools required and transfer them to your PC via a floppy drive, USB pen drive or CD-R.

Before we get started, I notice you have 2 AntiVirus programs running (AVG Free and Avast!). This is a big no no and can actually let through more viruses. I strongly suggest you choose one to keep and uninstall the other. Both are very good free products - I use AVG Free personally. Please make a choice and use Control Panel -> Add/Remove Programs and uninstall the unwanted software.

Secondly, I cannot see a FireWall running. This is a must have piece of software that prevents unauthorised internet access both to and from your PC. There are several good free FireWalls such as ZoneAlarm which I use personally. I strongly suggest you install this and follow the onscreen tutorial afterwards. ZoneAlarm will popup a warning each time a program tries to access the program - if you do not recognise the program, you should deny access.

Thirdly, I notice in your log that your internet access is being routed through Ameritech Electronic Commerce, Plano, Texas. If this does not sound correct (e.g. you are not in Texas or your ISP is not in Texas), then please let me know in your next reply.

When you have uninstalled one of your AV products and also installed a FireWall, please continue with the instructions below...

Preparation

1) Download the Hoster Here
Unzip Hoster to your desktop but please do not use program yet

2) Select all the blue text below and copy & paste it into a blank NotePad window. Then choose File -> Save As. Change the 'Save as Type' box to 'All Files', call the file report.bat and save it on your desktop. Note that there should be no spaces or blank lines before the first text of 'CD \'.

CD \
del report.txt
del dir.txt
PATH >path.txt
DIR userinit.exe /A RHSAD /S >dir.txt


3) To enable the viewing of Hidden files follow these steps:
  • Close all programs so that you are at your desktop.
  • Double-click on the My Computer icon.
  • Select the Tools menu and click Folder Options.
  • After the new window appears select the View tab.
  • Put a checkmark in the checkbox labeled Display the contents of system folders.
  • Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
  • Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
  • Remove the checkmark from the checkbox labeled Hide protected operating system files.
  • Press the Apply button and then the OK button and shutdown My Computer.
The Fix

1) Please double click on report.bat on your desktop. A black command window may open with some messages and the scan could take several minutes to complete. Please be patient and wait for the scan to finish.

2) Run HijackThis and perform a scan. Place a check next to the following items :

O1 - Hosts file is located at: C:\WINDOWS\nsdb\hosts
O1 - Hosts: 82.179.166.164 lender-search.com
O1 - Hosts: 82.179.166.165 hot-searches.com
O2 - BHO: WHttpHelper Class - {9896231A-C487-43A5-8369-6EC9B0A96CC0} - C:\WINDOWS\System32\WStart.dll (file missing)
O16 - DPF: {14A3221B-1678-1982-A355-7263B1281987} - ms-its:mhtml:file://C:\foo.mht!http://82.179.170.82....chm::/file.exe
O16 - DPF: {33331111-1111-1111-1111-611111193457} -
O16 - DPF: {33331111-1111-1111-1111-611111193458} -
O16 - DPF: {33331111-1111-1111-1111-622221193458} -
O16 - DPF: {64311111-1111-1121-1111-111191113457} -
O21 - SSODL: SysTray.Excn2 - {1722ECFF-4356-4f5b-B534-E67294FE75E9} - C:\WINDOWS\System32\mbkcaaeb.dll (file missing)
O21 - SSODL: IEFilter - {B624BED8-FCAE-4619-9F4D-51499CEDA59A} - C:\WINDOWS\system32\IEFilter.dll

Then close all other windows and browsers other than HijackThis and click Fix Checked. Close HijackThis.

3) Run the hoster program from your desktop :
  • Make sure that the "make hosts writable?" button in the upper right corner is enabled.
  • Click back up Host files
  • Then click Restore orginal host files
  • Close the program
4) Reboot into Safe Mode. To do this, restart your computer and as it is booting up, tap F8 until a menu appears. Select Safe Mode and press Enter.

5) Using Windows Explorer or My Computer, delete the following files if they exist :

C:\WINDOWS\System32\WStart.dll
C:\WINDOWS\System32\mbkcaaeb.dll
C:\WINDOWS\system32\IEFilter.dll


6) Reboot into Normal Mode and post a reply with :
  • contents of C:\path.txt
  • contents of C:\dir.txt
  • a fresh HijackThis log, taken after following these instructions
:tazz:

Let me know if your computer is running any better.
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#4
Jordan H

Jordan H

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Well that stopped iexplore.exe from popping up for no reason. It also cleared the error I was recently having with my pathbar not showing correctly. However I still can't log into any of my webemail accounts, nor can I access Windows Update.

New log:
Logfile of HijackThis v1.99.1
Scan saved at 6:42:36 PM, on 11/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\Service.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us5.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us5.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = 
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: ZKBho Class - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1132045502734
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1132044380906
O17 - HKLM\System\CCS\Services\Tcpip\..\{7D4ADF30-07C7-41B3-AE11-E7FB80D413AB}: NameServer = 206.141.192.60 206.141.193.55
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O21 - SSODL: SysTray.Excn2 - {1722ECFF-4356-4f5b-B534-E67294FE75E9} - (no file)
O21 - SSODL: IEFilter - {DEF389A4-F918-4175-870D-34EF86A60C0A} - C:\WINDOWS\system32\IEFilter.dll (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

And C:\Path.txt contents:
PATH=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program files\PC-Doctor for Windows XP\WINDSAPI

and C:\Dir.txt contents:
 Volume in drive C is HP_PAVILION
 Volume Serial Number is D072-FF81


Edited by Jordan H, 21 November 2005 - 06:45 PM.

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#5
infaddict

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Hi, good to see we've made a little progress :)

I can see that you uninstalled Avast! which means you have one AV product, which is good. However, I still can't see a FireWall running on your computer. I urge you to install a good free firewall otherwise you are wide open to reinfection and we are both just wasting our time. I gave you a link to ZoneAlarm (which I user personally) in my previous post. There are other free firewalls available should you not want to install ZoneAlarm.

You may want to print these instructions as you will not have access to the internet during the fix

Please do the following :

1) Open Ewido and update the definitions to the latest level. On the left hand side of the main screen click update. Then click on Start Update. The update will start and a progress bar will show the updates being installed (the status bar at the bottom will display ("Update successful"). Exit ewido. DO NOT scan yet.

2) Run HijackThis and perform a scan. Place a check next to the following items :

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,userinit.exe
O21 - SSODL: SysTray.Excn2 - {1722ECFF-4356-4f5b-B534-E67294FE75E9} - (no file)
O21 - SSODL: IEFilter - {DEF389A4-F918-4175-870D-34EF86A60C0A} - C:\WINDOWS\system32\IEFilter.dll (file missing)

Then close all other windows and browsers other than HijackThis and click Fix Checked. Close Hijackthis.

3) Reboot into Safe Mode. To do this, restart your computer and as it starts up, continuously tap F8 and a menu should appear. Select Safe Mode and press Enter.

4) Run Ewido and perform a full system scan :
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • You will be prompted to clean the first infection.
  • Select "Perform action on all infections", then proceed.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop or a location where you can find it easily.
5) Reboot back into Normal Windows

6) Post a reply with a fresh HijackThis log and the Ewido report contents

:tazz:
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#6
Jordan H

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I've actually Had Zone Alarm Installed, I haven't had it running because It constantly pops up when I open up any programs that access the internet, even if I click the "remember this setting for this program" box. And it increased my latency when I play MMORPGs

And I'm still having the same problems even after the scan, in fact it seems that IE is no longer accepting cookies. (Example: when I go to 1up.com and I click the "continue to 1up.com" link to skip the advertisements, It just refreshes to the current page.) (it turns out that ewido was blocking a script to keep me from advancing past that page.)

Logfile of HijackThis v1.99.1
Scan saved at 8:32:26 PM, on 11/24/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\Service.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us5.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us5.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = 
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: ZKBho Class - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1132045502734
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1132044380906
O17 - HKLM\System\CCS\Services\Tcpip\..\{7D4ADF30-07C7-41B3-AE11-E7FB80D413AB}: NameServer = 206.141.192.60 206.141.193.55
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe


---------------------------------------------------------
 ewido security suite - Scan report
---------------------------------------------------------

 + Created on:			8:20:55 PM, 11/24/2005
 + Report-Checksum:		93ABE999

 + Scan result:

	C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@2o7[2].txt -> Spyware.Cookie.2o7 : Cleaned with backup
	C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@ad.yieldmanager[1].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
	C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@ads.addynamix[1].txt -> Spyware.Cookie.Addynamix : Cleaned with backup
	C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@ads.pointroll[2].txt -> Spyware.Cookie.Pointroll : Cleaned with backup
	C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@advertising[2].txt -> Spyware.Cookie.Advertising : Cleaned with backup
	C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@as-us.falkag[1].txt -> Spyware.Cookie.Falkag : Cleaned with backup
	C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@atdmt[2].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
	C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@bluestreak[1].txt -> Spyware.Cookie.Bluestreak : Cleaned with backup
	C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@casalemedia[1].txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
	C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@citi.bridgetrack[2].txt -> Spyware.Cookie.Bridgetrack : Cleaned with backup
	C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@doubleclick[2].txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
	C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@edge.ru4[2].txt -> Spyware.Cookie.Ru4 : Cleaned with backup
	C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@fastclick[2].txt -> Spyware.Cookie.Fastclick : Cleaned with backup
	C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@mediaplex[1].txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
	C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@questionmarket[1].txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
	C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@revenue[1].txt -> Spyware.Cookie.Revenue : Cleaned with backup
	C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@serving-sys[2].txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
	C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@statse.webtrendslive[1].txt -> Spyware.Cookie.Webtrendslive : Cleaned with backup
	C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@tradedoubler[1].txt -> Spyware.Cookie.Tradedoubler : Cleaned with backup
	C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@trafficmp[2].txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
	C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@valueclick[2].txt -> Spyware.Cookie.Valueclick : Cleaned with backup
	C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@yieldmanager[2].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
	C:\WINDOWS\update13.js -> Spyware.Hijacker.Generic : Cleaned with backup


::Report End

Edited by Jordan H, 24 November 2005 - 08:40 PM.

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#7
infaddict

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How is your system running now?
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#8
Jordan H

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I still can't access windows update, I can't install some programs. Mozilla Firefox Refuses to Open, I still can't access my e-mail accounts, when I try to install some prgrams which have obviously been windows signed I get the "this program has not passed windows logo testing" (with Direct X and Windows Media Player 10 for instance. So far the only thing that's really cleared up is the iexplorer.exe constantly openning.
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#9
infaddict

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Okay, there's nothing obvious in your log pointing to malware.

Lets try a few more things to see what we can unearth...

Please download WebRoot SpySweeper from HERE (It's a 2 week trial):
  • Click the Free Trial link under to "SpySweeper" to download the program.
  • Install it. Once the program is installed, it will open.
  • It will prompt you to update to the latest definitions, click Yes.
  • Once the definitions are installed, click Options on the left side.
  • Click the Sweep Options tab.
  • Under What to Sweep please put a check next to the following:
    • Sweep Memory
    • Sweep Registry
    • Sweep Cookies
    • Sweep All User Accounts
    • Enable Direct Disk Sweeping
    • Sweep Contents of Compressed Files
    • Sweep for Rootkits
    • Please UNCHECK Do not Sweep System Restore Folder.
  • Click Sweep Now on the left side.
  • Click the Start button.
  • When it's done scanning, click the Next button.
  • Make sure everything has a check next to it, then click the Next button.
  • It will remove all of the items found.
  • Click Session Log in the upper right corner, copy everything in that window.
  • Click the Summary tab and click Finish.
  • Paste the contents of the session log you copied into your next reply.
Please RIGHT-CLICK HERE to download Silent Runner's.
  • Save it to the desktop.
  • Run Silent Runner's by doubleclicking the "Silent Runners" icon on your desktop.
  • You will receive a prompt:
    • Do you want to skip supplementary searches?
      click NO
  • If you receive an error just click OK and double-click it to run it again - sometimes it won't run as it's supposed to the first time but will in subsequent runs.
  • You will see a text file appear on the desktop - it's not done, let it run (it won't appear to be doing anything!)
  • Once you receive the prompt All Done!, open the text file on the desktop, copy that entire log, and paste it here.
*NOTE* If you receive any warning message about scripts, please choose to allow the script to run.
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#10
Jordan H

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Well, I tried to install SpySweeper, but, I can't because for some reason all of my files and folders have been marked as Read Only, so I can't install it. I tried to undo it, but I can't, It goes through the process, but it always resets back to "Read Only"
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#11
infaddict

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Very strange :tazz:

Were you able to follow the SilentRunners instructions?
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#12
Jordan H

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Yeah, here you go
"Silent Runners.vbs", revision 41, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"AIM" = "C:\Program Files\AIM\aim.exe -cnetwait.odl" ["America Online, Inc."]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"AVG7_CC" = "C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP" ["GRISOFT, s.r.o."]
"THGuard" = ""C:\Program Files\TrojanHunter 4.2\THGuard.exe"" ["Mischel Internet Security"]

HKLM\Software\Microsoft\Active Setup\Installed Components\
>{881dd1c5-3dcf-431b-b061-f3f88e8be88a}\(Default) = "Outlook Express"
										\StubPath   = "C:\WINDOWS\system32\shmgrate.exe OCInstallUserConfigOE" [MS]
{8b15971b-5355-4c82-8c07-7e181ea07608}\(Default) = "Fax"
									   \StubPath   = "rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\fxsocm.inf,Fax.UnInstall.PerUser" [MS]
{94de52c8-2d59-4f1b-883e-79663d2d9a8c}\(Default) = "Fax Provider"
									   \StubPath   = "rundll32.exe C:\WINDOWS\System32\Setup\FxsOcm.dll,XP_UninstallProvider" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = "AcroIEHlprObj Class" [from CLSID]
  -> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx" [empty string]
{56071E0D-C61B-11D3-B41C-00E02927A304}\(Default) = "ZKBho Class" [from CLSID]
  -> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll" ["Zero-Knowledge Systems Inc."]
{5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}\(Default) = "Yahoo! IE Services Button" [from CLSID]
  -> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Common\yiesrvc.dll" ["Yahoo!"]
{BDF3E430-B101-42AD-A544-FADC6B084872}\(Default) = "CNavExtBho Class" [from CLSID]
  -> {CLSID}\InProcServer32\(Default) = "c:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
{FDD3B846-8D59-4ffb-8758-209B6AD74ACC}\(Default) = (no title provided)
  -> {CLSID}\InProcServer32\(Default) = "c:\Program Files\Microsoft Money\System\mnyviewer.dll" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
  -> {CLSID}\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
  -> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{5CA3D70E-1895-11CF-8E15-001234567890}" = "DriveLetterAccess"
  -> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\dla\tfswshx.dll" ["VERITAS Software, Inc."]
"{1CDB2949-8F65-4355-8456-263E7C208A5D}" = "Desktop Explorer"
  -> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\nvshell.dll" ["NVIDIA Corporation"]
"{1E9B04FB-F9E5-4718-997B-B8DA88302A47}" = "Desktop Explorer Menu"
  -> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\nvshell.dll" ["NVIDIA Corporation"]
"{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension"
  -> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
"{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Shell Extension"
  -> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG7\avgse.dll" ["GRISOFT, s.r.o."]
"{9F97547E-460A-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Find Extension"
  -> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG7\avgse.dll" ["GRISOFT, s.r.o."]
"{5464D816-CF16-4784-B9F3-75C0DB52B499}" = "Yahoo! Mail"
  -> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\Common\ymmapi.dll" ["Yahoo! Inc."]
"{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}" = "TrojanHunter Menu Shell Extension"
  -> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.2\contmenu.dll" [null data]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
INFECTION WARNING! "{54D9498B-CF93-414F-8984-8CE7FDE0D391}" = "ewido shell guard"
  -> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\shellhook.dll" ["TODO: <Firmenname>"]

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
INFECTION WARNING! AtiExtEvent\DLLName = "Ati2evxx.dll" ["ATI Technologies Inc."]
INFECTION WARNING! igfxcui\DLLName = "igfxsrvc.dll" ["Intel Corporation"]

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
  -> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG7\avgse.dll" ["GRISOFT, s.r.o."]
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"
  -> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\context.dll" ["ewido networks"]
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"
  -> {CLSID}\InProcServer32\(Default) = "c:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
TrojanHunter\(Default) = "{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}"
  -> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.2\contmenu.dll" [null data]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
  -> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
Yahoo! Mail\(Default) = "{5464D816-CF16-4784-B9F3-75C0DB52B499}"
  -> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\Common\ymmapi.dll" ["Yahoo! Inc."]

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"
  -> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\context.dll" ["ewido networks"]
TrojanHunter\(Default) = "{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}"
  -> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.2\contmenu.dll" [null data]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
  -> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
  -> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG7\avgse.dll" ["GRISOFT, s.r.o."]
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"
  -> {CLSID}\InProcServer32\(Default) = "c:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
TrojanHunter\(Default) = "{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}"
  -> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.2\contmenu.dll" [null data]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
  -> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]


Active Desktop and Wallpaper:
-----------------------------

Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"


Enabled Scheduled Tasks:
------------------------

"Easy Internet Sign-up" -> launches: "C:\Program Files\Hewlett-Packard\EZ Internet Signup\HPSdpApp.exe /remind" ["Hewlett-Packard"]
"McAfee.com Update Check (J-5-Owner)" -> launches: "C:\PROGRA~1\mcafee.com\agent\mcupdate.exe /Schedule" ["Networks Associates Technology, Inc"]
"Norton AntiVirus - Scan my computer" -> launches: "c:\PROGRA~1\NORTON~1\NAVW32.exe /task:C:\DOCUME~1\ALLUSE~1\APPLIC~1\Symantec\Norton AntiVirus\Tasks\mycomp.sca" ["Symantec Corporation"]
"SDMsgUpdate (SmartDrawTrial)" -> launches: "C:\PROGRA~1\SmartDraw 7\Messages\SDNotify.exe -PSmartDrawTrial -V7 -SSDN.ini -A -T -N -L -X" [empty string]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
C:\WINDOWS\System32\ZKLSPR.DLL ["Zero-Knowledge Systems Inc."], 01 - 11, 17
%SystemRoot%\system32\mswsock.dll [MS], 12 - 14, 18 - 34
%SystemRoot%\system32\rsvpsp.dll [MS], 15 - 16


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\
"{B2847E28-5D7D-4DEB-8B67-05D28BCF79F5}" = "&hp toolkit" [from CLSID]
  -> {CLSID}\InProcServer32\(Default) = "C:\HP\EXPLOREBAR\HPTOOLKT.DLL" ["Hewlett-Packard Company"]

"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" = "Norton AntiVirus" [from CLSID]
  -> {CLSID}\InProcServer32\(Default) = "c:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" = "Yahoo! Toolbar" [from CLSID]
  -> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll" ["Yahoo! Inc."]

HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{B2847E28-5D7D-4DEB-8B67-05D28BCF79F5}" = "&hp toolkit" [from CLSID]
  -> {CLSID}\InProcServer32\(Default) = "C:\HP\EXPLOREBAR\HPTOOLKT.DLL" ["Hewlett-Packard Company"]

"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" = "Norton AntiVirus"
  -> {CLSID}\InProcServer32\(Default) = "c:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" = "Yahoo! Toolbar" [from CLSID]
  -> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll" ["Yahoo! Inc."]

Explorer Bars

HKCU\Software\Microsoft\Internet Explorer\Explorer Bars\
{4528BBE0-4E08-11D5-AD55-00010333D0AD}\ = "&Yahoo! Messenger" [from CLSID]
  -> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\Common\yhexbmesus.dll" ["Yahoo! Inc."]

HKLM\Software\Microsoft\Internet Explorer\Explorer Bars\
{4528BBE0-4E08-11D5-AD55-00010333D0AD}\ = "&Yahoo! Messenger" [from CLSID]
  -> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\Common\yhexbmesus.dll" ["Yahoo! Inc."]

{8F4902B6-6C04-4ADE-8052-AA58578A21BD}\ = "hp toolkit" [from CLSID]
  -> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\Shdocvw.dll" [MS]

Dormant Explorer Bars in "View, Explorer Bar" menu

HKLM\Software\Classes\CLSID\{9404901D-06DA-4B23-A0EE-3EA4F64EC9B3}\ = "MoneySide"
Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar]
InProcServer32\(Default) = "c:\Program Files\Microsoft Money\System\mnyviewer.dll" [MS]

HKLM\Software\Classes\CLSID\{B2847E28-5D7D-4DEB-8B67-05D28BCF79F5}\ = "&hp toolkit"
Implemented Categories\{00021494-0000-0000-C000-000000000046}\ [horizontal bar]
InProcServer32\(Default) = "C:\HP\EXPLOREBAR\HPTOOLKT.DLL" ["Hewlett-Packard Company"]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{17A27031-71FC-11D4-815C-005004D0F1FA}\
"ButtonText" = "MktBrowser"
"MenuText" = "MarketBrowser"
"Exec" = "C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy" [null data]

{5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}\
"ButtonText" = "Yahoo! Services"
"CLSIDExtension" = "{5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}"
  -> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Common\yiesrvc.dll" ["Yahoo!"]

{AC9E2541-2814-11D5-BC6D-00B0D0A1DE45}\
"ButtonText" = "AIM"
"Exec" = "C:\Program Files\AIM\aim.exe" ["America Online, Inc."]

{E023F504-0C5A-4750-A1E7-A9046DEA8A21}\
"ButtonText" = "MoneySide"
"CLSIDExtension" = "{301DA1EE-F65C-4188-A417-9E915CC8FBFA}"
  -> {CLSID}\InProcServer32\(Default) = "c:\Program Files\Microsoft Money\System\mnyviewer.dll" [MS]

{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]


Miscellaneous IE Hijack Points
------------------------------

C:\WINDOWS\INF\IERESET.INF (used to "Reset Web Settings")

Added lines (compared with English-language version):
[Strings]: START_PAGE_URL=http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome

Missing lines (compared with English-language version):
[Strings]: 1 line


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

Ati HotKey Poller, Ati HotKey Poller, "C:\WINDOWS\system32\Ati2evxx.exe" ["ATI Technologies Inc."]
AVG E-mail Scanner, AVGEMS, "C:\PROGRA~1\Grisoft\AVG7\avgemc.exe" ["GRISOFT, s.r.o."]
AVG7 Alert Manager Server, Avg7Alrt, "C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe" ["GRISOFT, s.r.o."]
AVG7 Update Service, Avg7UpdSvc, "C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe" ["GRISOFT, s.r.o."]
ewido security suite control, ewido security suite control, "C:\Program Files\ewido\security suite\ewidoctrl.exe" ["ewido networks"]
Service, Service, "C:\WINDOWS\System32\Service.exe" [MS]


Print Monitors:
---------------

HKLM\System\CurrentControlSet\Control\Print\Monitors\
hpzlnt04\Driver = "hpzlnt04.dll" ["HP"]


----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
  launch it from a command prompt or a shortcut with the -all parameter.
+ The search for DESKTOP.INI DLL launch points on all local fixed drives
  took 519 seconds.
+ The search for all Registry CLSIDs containing dormant Explorer Bars
  took 21 seconds.
---------- (total run time: 595 seconds)


  • 0

#13
infaddict

infaddict

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Hi Jordan,

Nothing immediately visible in your Silent Runners log... I will analyse it line by line in more detail tonight when I have more time.

Well, I tried to install SpySweeper, but, I can't because for some reason all of my files and folders have been marked as Read Only, so I can't install it. I tried to undo it, but I can't, It goes through the process, but it always resets back to "Read Only"

Can you give me more detailed information about this - what error messages do you get?
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#14
Jordan H

Jordan H

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Well, I get the "Setup was not able to create the directory "C:\Program Files\Webroot - Error 5 - access denied" I already figured 'access denied'=read only folder. then I checked my programs files folder to see if it was set as read only, and sure enough it was. ALONG WITH EVERY OTHER FILE/FOLDER ON MY COMPUTER. I tried to reset the properties of the folders to read-write, but it just resets back to read-only.
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#15
infaddict

infaddict

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Hi Jordan, I am consulting with colleagues on this issue and will post back as soon as I have some feedback. Thanks for your patience :tazz:
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