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Multiple users on winxp

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I have following the advise put forth in many of the posts here to rid my computer of the vundo trojan.
I have a total of 4 users on my computer. When going into "safe" mode it allows me to log into window, then a black screen with safe mode in both lower corners, and safe mode service pack across the top. And the screen just sits there, it does not allow me to see any portion of windows. Which makes following the repair instructions impossible. Thank you for your help
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