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Cant get [bleep] program off my computer


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#1
marabones74

marabones74

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My husband recently downloaded some probgram from a [bleep] site. He tried to delet it afterwards by deleting all its files found after a search on the computer. Regardless, a window pops up everytime we start up his side of windows, asking if we want to run it. The editor is unknown, so I really dont want to risk opening it.

It is not listed on the conf panel for add/delete programs and all current searches on the computer are fruitless. This being said, his side of windows no longer can connect to the internet, unless we open my side first. This began yeseterday, after we saw an icon for this [bleep] program in the internet resources conf panel and deleted it.

Virus? Should I reload the windows system software? Contact my internet provider?
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#2
Fenor

Fenor

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Hi marabones74!

Your computer is most likely infected with some sort of malware. I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem.

Fenor

Edited by Fenor, 20 November 2005 - 07:11 AM.

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