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computer going to safe mode or crashing upon start-up!

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I have a slight problem with my XP program. It keeps going to safe mode (even though I click normal mode) or says it is shutting down.

I am running XP pro on a DEll computer 512mb RAM and a 120GB HDD. Both have sufficent memory and storage capacity left.

The steps I have taken are:

Deletion of some games that have been downloaded from the internet

Run spybot (malware found and dealt with)

Disc clean-up

De-frag run (has not been done for about a year!)

At the moment the only thing I have not done is run Norton anti-virus. However, I have the 2003 internet suite on my computer (with anti-virus and firewall). Previously I have run this but the licence run out about 6 months ago so I have not updated as of yet.

I have deleted the Norton internet suite (from add-remove programs) and tried to load a newer version. BUt for some reason it will not load (it will load on a friends computer)?? As such I have been using the XP firewall for the internet.

Sorry for the ramble but I guess I have two questions:

What else could I do to stop XP going to safe mode or shutting down?

Why will the newer Norton internet suite not load?

Many Thanks
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