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Add New Hardware Problem


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#1
Slate

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Hi everyone. My computer started displaying this "add new hardware" thing everytime I start it up. I'm not sure how it got there, but it says it found "cd-rw gce8483b." I tried to go through with the installation, but it says that i need to insert disk or specify where for it to search. I dont have any disks, and I think my dad accidently installed something. I tried to look online, and didn't find any solutions. Can anyone help me disable this thing so it stops giving me this "add new hardware" everytime i start it up? Thanks
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#2
Retired Tech

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Try pressing install until it gives up, usually after search for software, then look for a do not remind me about this box to tick

You can ignore the request for a disc
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#3
Slate

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Thanks for the response Keith, I forgot to mention that, but already tried, but it still appears. :(
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#4
Tyger

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One thing to do is look in Device Manager and see what optical drives are listed. Is that one on the list? You can try removing it there and see if it goes away or comes back. If it comes back it may actually be in the machine and need some special installation. You could try the maker's website for drivers in that case.
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#5
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Yes, it is listed there. Thank you sooo much Tyger for fast help :)
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