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Problems with Remote Desktop connection


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#1
claudgrrl

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Hello... I frequently access my computer at the office running Win XP Pro using Remote Desktop. I connect from a computer running Windows 98. In the past I haven't had any problems whatsoever, but in the past few days when I try to run Remote Desktop it either "times out" before I can even log on, or it allows me to log on (very slowly) and the network runs slowly and I eventually get disconnected. This happens from 2 different locations (both trying to access the office computer), and I've checked my internet connection at the office and it is running up-to-speed and on my other computers. I haven't made any changes to any of the computers, I am running Zone Alarm on the host computer, but have not updated/changed any settings from before.

Please advise, thanks in advance.
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#2
starjax

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reboot the office system. sounds like the remote desktop service isn't running properly. I have seen this a few times.
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#3
jbaillie

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TRy to things first make a rule in zone alarm for port 3389 and tell it not scan that port as well as double check your internet connection is not dropping at either end I have had this problem before normally either firewall on antivirus or adsl connection
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#4
Andrews

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I am not a technical person. So I am not sure why you are facing this problem. But I wanted to help you. Why don't you try RHUB (http://www.rhubcom.com) remote access? I am using this appliance currently and I have not had any problems in any kind of remote operations.. I came to know about this product through my client who often uses to explain things to me. And I really find it useful. I haven't faced any problems like you do. Why don't you try this? :)
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