[SpaceCowboy706]

with your modem still connected to the DLink go back to the Command prompt and type in Ipconfig /renew and copy the results back into here <Reply 1>
After that go back into Command prompt again and Type in ipconfig /all and copy the results back into here <REPLY 2>

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This is w/Dlink only: (Below is DLink and PPP)



Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Kristi>ipconfig/renew

Windows IP Configuration


C:\Documents and Settings\Kristi>ipconfig/all

Windows IP Configuration


C:\Documents and Settings\Kristi>


Here is the log with the PPP connected:

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Kristi>ipconfig/renew

Windows IP Configuration

An error occurred while renewing interface Local Area Connection 9 : unable to c
ontact your DHCP server. Request has timed out.

C:\Documents and Settings\Kristi>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : home-imce41l7zp
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : D-Link DFE-530TX+ PCI Adapter
Physical Address. . . . . . . . . : 00-40-05-81-38-81
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.112.109
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

PPP adapter SBC Yahoo! DSL Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 68.93.181.44
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 68.93.181.44
DNS Servers . . . . . . . . . . . : 68.94.156.1
68.94.157.1

C:\Documents and Settings\Kristi>

[kris74745]

This is w/Dlink only: (Below is DLink and PPP)



Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Kristi>ipconfig/renew

Windows IP Configuration


C:\Documents and Settings\Kristi>ipconfig/all

Windows IP Configuration


C:\Documents and Settings\Kristi>


Here is the log with the PPP connected:

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Kristi>ipconfig/renew

Windows IP Configuration

An error occurred while renewing interface Local Area Connection 9 : unable to c
ontact your DHCP server. Request has timed out.

C:\Documents and Settings\Kristi>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : home-imce41l7zp
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : D-Link DFE-530TX+ PCI Adapter
Physical Address. . . . . . . . . : 00-40-05-81-38-81
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.112.109
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

PPP adapter SBC Yahoo! DSL Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 68.93.181.44
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 68.93.181.44
DNS Servers . . . . . . . . . . . : 68.94.156.1
68.94.157.1

C:\Documents and Settings\Kristi>

[Samm]

Kristi:

Can you quickly confirm a couple of things please, as I'm starting to get a little confused!

1. You have a DSL modem with ethernet connection, 2 NIC cards (Via Rhine & D-Link) & you have disconnected the router completely, right?

2. Can you go into device manager (start->run->devmgmt.msc <OK>) & expand the Network Adapters branch. Please tell me which adapters you have listed there and whether any of them have a yellow or a red mark on them.

3. Next can you go to Network Connections & for each Local Area Connection you have listed in there, can you tell us:
Whether is it enabled/disabled
For each one, right click & select properties, then tell us :
The name of the NIC adapter listed at the top
The protocols listed
Then highlight TCP/IP & click properties & tell is whether it has a static or auto IP address assigned.

Also, do you have Windows Firewall enabled or any 3rd party firewalls enabled?

[SpaceCowboy706]

The D Link should be working now... is showing a good IP address (68.xx). before it was showing a 169.xx which means no connectivity..... but go ahead and follow through with SAMM's procedures.

[kris74745]

You aren't the only one to be a little confused! I am just not experienced with this type of computer work.

1. I have disconnected the router and don't own it anymore (I can if I need to...my mother-in-law has it). Yes, I have 2 NIC cards...Dlink and VIA.

2. I have the VIA 10/100 Mb Fast Ethernet Adapter #2 and D-Link DFE 530TX+PCI Adapter. I normally disable VIA because it has a red x over it stating that it is not connected. As soon as I removed the router, the local area connections wouldn't work. I had someone install the dlink in order to even get on the computer. When they did, they said there was a box in the CPU that wouldn't remove and they assumed it was VIA but couldn't take it out.

3. I enabled VIA for this session...I can't get into the internet without the D-link and then DSL connection, and VIA hasn't worked since the router.

SBC Yahoo! DSL connection - enabled, connected Firewalled; WAN Miniport PPPoE: it states to automatically configure IP.

Local Area Connection 9 - limited or no connectivity Firewalled; D-Link DFE-530TX+PCI Adapter; it also shows to automatically configured

Local Area Connection 7 - network cable unplugged Firewalled; VIA 10/100 Mb Fast Ethernet Adapter; it shows to be automatically configured, too

I do have Windows Firewall enabled.

[kris74745]

I have enabled VIA and it says the network connection is unplugged. This is LAC 7. There is only one spot on the back of the CPU for the Cat5, and that is the dlink. Like I said, we couldn't remove the other card in the CPU, or if there is a trick to it, let me know.

I don't know if this helps any, but I did another ipconfig:



Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Kristi>ipconfig

Windows IP Configuration


Ethernet adapter Local Area Connection 9:

Connection-specific DNS Suffix . :
Autoconfiguration IP Address. . . : 169.254.112.109
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

Ethernet adapter Local Area Connection 7:

Media State . . . . . . . . . . . : Media disconnected

PPP adapter SBC Yahoo! DSL Connection:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 68.91.130.148
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 68.91.130.148

C:\Documents and Settings\Kristi>

[Samm]

Thanks for the info Kristi. It sounds like the Via NIC is integrated into the motherboard & hence not removable. You should be able to disable it in the bios though, that way it won't even appear in device manager.

Once you've disabled the Via NIC (either in bios or D/M), can you please reconnect the cable to the D-Link card & try to connect to the internet. If you cannot connect, please run ipconfig /all one more time & post the results.

[kris74745]

VIA is now disabled.


Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Kristi>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : home-imce41l7zp
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : D-Link DFE-530TX+ PCI Adapter
Physical Address. . . . . . . . . : 00-40-05-81-38-81
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.112.109
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

PPP adapter SBC Yahoo! DSL Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 68.91.149.36
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 68.91.149.36
DNS Servers . . . . . . . . . . . : 68.94.156.1
68.94.157.1

C:\Documents and Settings\Kristi>




Thanks,
Kristi

[dsenette]

just while i'm looking at this one..i'm wondering if the adsl modem isn't assigning a dhcp address...because the dlink keeps getting an autoconfig address...since the naredowell had a router in the mix...maybe he had that set as a static ip from the adsl modem and dhcp was assigned by the router

[Samm]

Thanks for your input dsenette, I've been wondering about the DHCP settings myself!

Kristi, can you tell us the make & model of the ADSL modem please?
Can you also disable XP's firewall for now. You should be able to do this from Local Area connection -> properties. If you have a 3rd party firewall installed (such as Zone Alarm), can you disable this as well, just until we get everything working correctly.

[kris74745]

SpeedStream 5360

I disabled firewall.

Thank you!

Kristi

[Samm]

Cheers Kristi

I've been reading up on your SBC Yahoo connection. Can you tell me:
Does the modem have the part number : 060-5360-023 ?
This will be written on the bottom of the modem.

[kris74745]

Samm,

Here is the part #:


060-5360-124

Kristi

[Samm]

Hmmm, thats not the problem then. (Some of the 5360 models have problem maintaining a connection & require a firmware upgrade, but yours is not one of them).

Can you try this:
Open Internet Explorer & in the address bar, type :
http://192.168.254.254
If this works & you are asked for a username/password, then leave the username field alone and enter admin for the password.

If by some sort of miracle you are actually able to access the modems configuration this way, let us know what it says & what fields it lets you change. (Or post a screenshot if this is easier!)

[kris74745]

Internet Exlorer will not open the page!

Kristi