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LAN limited or no connectivity


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#106
kris74745

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Name Description Status Startup Type Log On As
Alerter Notifies selected users and computers of administrative alerts. If the service is stopped, programs that use administrative alerts will not receive them. If this service is disabled, any services that explicitly depend on it will fail to start. Disabled Local Service
Application Layer Gateway Service Provides support for 3rd party protocol plug-ins for Internet Connection Sharing and the Windows Firewall. Started Manual Local Service
Application Management Provides software installation services such as Assign, Publish, and Remove. Manual Local System
ASP.NET State Service Provides support for out-of-process session states for ASP.NET. If this service is stopped, out-of-process requests will not be processed. If this service is disabled, any services that explicitly depend on it will fail to start. Manual Network Service
Automatic Updates Enables the download and installation of Windows updates. If this service is disabled, this computer will not be able to use the Automatic Updates feature or the Windows Update Web site. Started Automatic Local System
AVG7 Alert Manager Server Started Automatic Local System
AVG7 Update Service Started Automatic Local System
Background Intelligent Transfer Service Transfers files in the background using idle network bandwidth. If the service is stopped, features such as Windows Update, and MSN Explorer will be unable to automatically download programs and other information. If this service is disabled, any services that explicitly depend on it may fail to transfer files if they do not have a fail safe mechanism to transfer files directly through IE in case BITS has been disabled. Manual Local System
ClipBook Enables ClipBook Viewer to store information and share it with remote computers. If the service is stopped, ClipBook Viewer will not be able to share information with remote computers. If this service is disabled, any services that explicitly depend on it will fail to start. Disabled Local System
COM+ Event System Supports System Event Notification Service (SENS), which provides automatic distribution of events to subscribing Component Object Model (COM) components. If the service is stopped, SENS will close and will not be able to provide logon and logoff notifications. If this service is disabled, any services that explicitly depend on it will fail to start. Started Manual Local System
COM+ System Application Manages the configuration and tracking of Component Object Model (COM)+-based components. If the service is stopped, most COM+-based components will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start. Manual Local System
Computer Browser Maintains an updated list of computers on the network and supplies this list to computers designated as browsers. If this service is stopped, this list will not be updated or maintained. If this service is disabled, any services that explicitly depend on it will fail to start. Started Automatic Local System
Cryptographic Services Provides three management services: Catalog Database Service, which confirms the signatures of Windows files; Protected Root Service, which adds and removes Trusted Root Certification Authority certificates from this computer; and Key Service, which helps enroll this computer for certificates. If this service is stopped, these management services will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start. Started Automatic Local System
DCOM Server Process Launcher Provides launch functionality for DCOM services. Started Automatic Local System
DHCP Client Manages network configuration by registering and updating IP addresses and DNS names. Started Automatic Local System
Distributed Link Tracking Client Maintains links between NTFS files within a computer or across computers in a network domain. Started Automatic Local System
Distributed Transaction Coordinator Coordinates transactions that span multiple resource managers, such as databases, message queues, and file systems. If this service is stopped, these transactions will not occur. If this service is disabled, any services that explicitly depend on it will fail to start. Manual Network Service
DNS Client Resolves and caches Domain Name System (DNS) names for this computer. If this service is stopped, this computer will not be able to resolve DNS names and locate Active Directory domain controllers. If this service is disabled, any services that explicitly depend on it will fail to start. Started Automatic Network Service
Error Reporting Service Allows error reporting for services and applictions running in non-standard environments. Started Automatic Local System
Event Log Enables event log messages issued by Windows-based programs and components to be viewed in Event Viewer. This service cannot be stopped. Started Automatic Local System
ewido security suite control Started Automatic Local System
ewido security suite guard Disabled Local System
Fast User Switching Compatibility Provides management for applications that require assistance in a multiple user environment. Started Manual Local System
Help and Support Enables Help and Support Center to run on this computer. If this service is stopped, Help and Support Center will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. Started Automatic Local System
HTTP SSL This service implements the secure hypertext transfer protocol (HTTPS) for the HTTP service, using the Secure Socket Layer (SSL). If this service is disabled, any services that explicitly depend on it will fail to start. Manual Local System
Human Interface Device Access Enables generic input access to Human Interface Devices (HID), which activates and maintains the use of predefined hot buttons on keyboards, remote controls, and other multimedia devices. If this service is stopped, hot buttons controlled by this service will no longer function. If this service is disabled, any services that explicitly depend on it will fail to start. Disabled Local System
IMAPI CD-Burning COM Service Manages CD recording using Image Mastering Applications Programming Interface (IMAPI). If this service is stopped, this computer will be unable to record CDs. If this service is disabled, any services that explicitly depend on it will fail to start. Manual Local System
Indexing Service Indexes contents and properties of files on local and remote computers; provides rapid access to files through flexible querying language. Manual Local System
InstallDriver Table Manager Provides support for the Running Object Table for InstallShield Drivers Manual Local System
IPSEC Services Manages IP security policy and starts the ISAKMP/Oakley (IKE) and the IP security driver. Started Automatic Local System
Logical Disk Manager Detects and monitors new hard disk drives and sends disk volume information to Logical Disk Manager Administrative Service for configuration. If this service is stopped, dynamic disk status and configuration information may become out of date. If this service is disabled, any services that explicitly depend on it will fail to start. Manual Local System
Logical Disk Manager Administrative Service Configures hard disk drives and volumes. The service only runs for configuration processes and then stops. Manual Local System
lxbu_device Started Manual Local System
Messenger Transmits net send and Alerter service messages between clients and servers. This service is not related to Windows Messenger. If this service is stopped, Alerter messages will not be transmitted. If this service is disabled, any services that explicitly depend on it will fail to start. Disabled Local System
MS Software Shadow Copy Provider Manages software-based volume shadow copies taken by the Volume Shadow Copy service. If this service is stopped, software-based volume shadow copies cannot be managed. If this service is disabled, any services that explicitly depend on it will fail to start. Manual Local System
Net Logon Supports pass-through authentication of account logon events for computers in a domain. Manual Local System
NetMeeting Remote Desktop Sharing Enables an authorized user to access this computer remotely by using NetMeeting over a corporate intranet. If this service is stopped, remote desktop sharing will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. Manual Local System
Network Connections Manages objects in the Network and Dial-Up Connections folder, in which you can view both local area network and remote connections. Started Manual Local System
Network DDE Provides network transport and security for Dynamic Data Exchange (DDE) for programs running on the same computer or on different computers. If this service is stopped, DDE transport and security will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. Disabled Local System
Network DDE DSDM Manages Dynamic Data Exchange (DDE) network shares. If this service is stopped, DDE network shares will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. Disabled Local System
Network Location Awareness (NLA) Collects and stores network configuration and location information, and notifies applications when this information changes. Started Manual Local System
Network Provisioning Service Manages XML configuration files on a domain basis for automatic network provisioning. Manual Local System
NT LM Security Support Provider Provides security to remote procedure call (RPC) programs that use transports other than named pipes. Manual Local System
Performance Logs and Alerts Collects performance data from local or remote computers based on preconfigured schedule parameters, then writes the data to a log or triggers an alert. If this service is stopped, performance information will not be collected. If this service is disabled, any services that explicitly depend on it will fail to start. Manual Network Service
Plug and Play Enables a computer to recognize and adapt to hardware changes with little or no user input. Stopping or disabling this service will result in system instability. Started Automatic Local System
Portable Media Serial Number Service Retrieves the serial number of any portable media player connected to this computer. If this service is stopped, protected content might not be down loaded to the device. Manual Local System
PPPoE Service Started Automatic Local System
Print Spooler Loads files to memory for later printing. Started Automatic Local System
Protected Storage Provides protected storage for sensitive data, such as private keys, to prevent access by unauthorized services, processes, or users. Started Automatic Local System
QoS RSVP Provides network signaling and local traffic control setup functionality for QoS-aware programs and control applets. Disabled Local System
Remote Access Auto Connection Manager Creates a connection to a remote network whenever a program references a remote DNS or NetBIOS name or address. Manual Local System
Remote Access Connection Manager Creates a network connection. Started Manual Local System
Remote Desktop Help Session Manager Manages and controls Remote Assistance. If this service is stopped, Remote Assistance will be unavailable. Before stopping this service, see the Dependencies tab of the Properties dialog box. Manual Local System
Remote Procedure Call (RPC) Provides the endpoint mapper and other miscellaneous RPC services. Started Automatic Network Service
Remote Procedure Call (RPC) Locator Manages the RPC name service database. Manual Network Service
Removable Storage Manual Local System
Routing and Remote Access Offers routing services to businesses in local area and wide area network environments. Disabled Local System
Secondary Logon Enables starting processes under alternate credentials. If this service is stopped, this type of logon access will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. Started Automatic Local System
Security Accounts Manager Stores security information for local user accounts. Started Automatic Local System
Security Center Monitors system security settings and configurations. Started Automatic Local System
Server Supports file, print, and named-pipe sharing over the network for this computer. If this service is stopped, these functions will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. Started Automatic Local System
Shell Hardware Detection Started Automatic Local System
Smart Card Manages access to smart cards read by this computer. If this service is stopped, this computer will be unable to read smart cards. If this service is disabled, any services that explicitly depend on it will fail to start. Manual Local Service
SSDP Discovery Service Enables discovery of UPnP devices on your home network. Started Manual Local Service
System Event Notification Tracks system events such as Windows logon, network, and power events. Notifies COM+ Event System subscribers of these events. Started Automatic Local System
System Restore Service Performs system restore functions. To stop service, turn off System Restore from the System Restore tab in My Computer->Properties Started Automatic Local System
Task Scheduler Enables a user to configure and schedule automated tasks on this computer. If this service is stopped, these tasks will not be run at their scheduled times. If this service is disabled, any services that explicitly depend on it will fail to start. Started Automatic Local System
TCP/IP NetBIOS Helper Enables support for NetBIOS over TCP/IP (NetBT) service and NetBIOS name resolution. Started Automatic Local Service
Telephony Provides Telephony API (TAPI) support for programs that control telephony devices and IP based voice connections on the local computer and, through the LAN, on servers that are also running the service. Started Manual Local System
Terminal Services Allows multiple users to be connected interactively to a machine as well as the display of desktops and applications to remote computers. The underpinning of Remote Desktop (including RD for Administrators), Fast User Switching, Remote Assistance, and Terminal Server. Started Manual Local System
Themes Provides user experience theme management. Started Automatic Local System
TrueVector Internet Monitor Monitors internet traffic and generates alerts for disallowed access. Started Automatic Local System
Uninterruptible Power Supply Manages an uninterruptible power supply (UPS) connected to the computer. Manual Local System
Universal Plug and Play Device Host Provides support to host Universal Plug and Play devices. Manual Local Service
Volume Shadow Copy Manages and implements Volume Shadow Copies used for backup and other purposes. If this service is stopped, shadow copies will be unavailable for backup and the backup may fail. If this service is disabled, any services that explicitly depend on it will fail to start. Manual Local System
WebClient Enables Windows-based programs to create, access, and modify Internet-based files. If this service is stopped, these functions will not be available. If this service is disabled, any services that explicitly depend on it will fail to start. Started Automatic Local Service
Windows Audio Manages audio devices for Windows-based programs. If this service is stopped, audio devices and effects will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start. Started Automatic Local System
Windows Firewall/Internet Connection Sharing (ICS) Provides network address translation, addressing, name resolution and/or intrusion prevention services for a home or small office network. Started Automatic Local System
Windows Image Acquisition (WIA) Provides image acquisition services for scanners and cameras. Started Automatic Local System
Windows Installer Adds, modifies, and removes applications provided as a Windows Installer (*.msi) package. If this service is disabled, any services that explicitly depend on it will fail to start. Manual Local System
Windows Management Instrumentation Provides a common interface and object model to access management information about operating system, devices, applications and services. If this service is stopped, most Windows-based software will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start. Started Automatic Local System
Windows Time Maintains date and time synchronization on all clients and servers in the network. If this service is stopped, date and time synchronization will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
Started Automatic Local System
Windows User Mode Driver Framework Enables Windows user mode drivers. Started Automatic Local Service
Wireless Zero Configuration Provides automatic configuration for the 802.11 adapters Started Automatic Local System
WMI Performance Adapter Provides performance library information from WMI HiPerf providers. Manual Local System
Workstation Creates and maintains client network connections to remote servers. If this service is stopped, these connections will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. Started Automatic Local System

This is the last part you asked for. Good luck! :tazz:

Oh yeah... I meant to tell you that I did try the safe mode with networking start up and it still wouldn't log on to the internet.

Thank you!

Kristi
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#107
Dan

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Hey Kristi,
Don't worry if it takes you a couple of days to respond -- I don't plan to leave GeeksToGo any time soon, so I'll always get back to you :tazz:

I know I asked you to setup a Static IP, but it's obviously not helping, so could you please recheck these options: Obtain an IP Address automatically and Obtain DNS Server address automatically. The Limited or no connectivity message should reappear :)

Do you have System Restore enabled? Since you have removed that Stealth program, try resetting your TCP/IP stack again:
Try WinsockFix. Once run, reboot and test your connection.

If that fails, please goto Start, Run, type CMD, press 'OK', then do the following:
1. Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

2. Reset TCP/IP stack to installation defaults: netsh int ip reset reset.log

Reboot and test.

Still no change?

Please try powercycling:
  • Power off your computer(s).
  • Shutdown / unplug your modem.
  • Wait ten minutes.
  • Power on your modem. Wait until the modem is completely restarted before the next step. This may take upward of two minutes.
  • Power on your computer.
Do you still have the Limited or no connectivity message?

Thanks,
Dan.
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#108
kris74745

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I have done everything you asked, and there is still the same problem. :) I do have system restore on. Let me know what is next! :tazz:


Thanks,

Kristi :)
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#109
Dan

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:tazz: Indeed :)
  • Disconnect the modem from all three cables so that the modem is completely off (the power cord, the ethernet cable and the phone line) -- Also, unplug the Ethernet cable from your computer.
  • Open up Network Connections (Start, Programs, Accessories, Communications) --> Right-click on the Local Area Connection and select Disable.
  • Close the Local Area Connection window, and then goto Start --> Run --> type services.msc and press OK. Scroll down until you see the DHCP client, and select Restart the service.
  • Please shut down the computer and wait two minutes. Reconnect all of the cables to your modem. Wait two minutes, and then reconnect the modem to the computer with your Ethernet cable. Wait another two minutes and then turn on your computer.
  • Please re-open Network Connections; right-click on your Local Area Connection and select Enable -- restart your computer.
Do you still recieve the Limited or no connectivity message? Can you connect to the Internet?

Have you tried uninstalling and re-installing your Network Adapter?

Could you please also insert your Windows XP CD and then goto Start --> Run --> type sfc /scannow and press enter. Let the scan finish and allow it to repair any files.
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#110
kris74745

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Dan,

I tried the first thing you suggested...still nothing. I have tried reinstalling the network adapter a few times before. I do not have a Windows XP disk. I think our old tech put it on there. :tazz:

Do I need to buy one? Let me know.

Thank you,

Kristi :)
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#111
Dan

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Hi Kristi,

Do I need to buy one? Let me know.

No, it is not necessary. That command isn't really overly important, it was simply intended to ensure that all of your Windows components were installed properly.

Right-click on My Network Places and select Properties --> Right-click on the Local Area Connection and select Properties --> Deselect the option Notify me when this connection has Limited or no connectivity.

Now open up Internet Explorer, click on Tools and then Internet Options -- click on the Connections tab, and then ensure that Never dial a connection is selected. Restart your computer, and then try to open up Internet Explorer and browse the Internet, without connecting your PPPoE account. Are you able to?
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#112
kris74745

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I still cannot get on internet explorer with the options set as you suggested. Let me know what else I can do. My mother in law does have Windows XP Professional. I can try to run that file if it will work for the Home Edition. Let me know if I still need to do that, if it will work. Any other suggestions would be greatly appreciated.

:tazz:

Kristi
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#113
Dan

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Hi Kristi,

First of all, please right-click on My Network Places and select Properties --> Right-click on the Local Area Connection and select Properties --> Reselect (re-check) the option Notify me when this connection has Limited or no connectivity, if it is still unchecked.

My mother in law does have Windows XP Professional. I can try to run that file if it will work for the Home Edition. Let me know if I still need to do that, if it will work.

Well, before we get to that step, we might as well check if you actually do have any missing/corrupted files... Please goto Start, Run, type CMD and press 'OK' - now type: sfc /scannow -- Let the scan run it's course. If it pops up with any warnings, asking you to insert your Windows XP CD to repair files, then it means you do actually have a problem and we'll need to go down that avenue; if the scan just runs to it's conclusion without any warnings, then it'll mean you don't have a problem in this area.. So you won't need that CD.

Just out of curiosity, when you restart your computer, could you please check your Event Log immediately; are there any errors/warnings that pop up at the same time as your computer starts up? If so, could you please post those.

I know I've asked this alot, but could you please post another ipconfig /all. One with only your LAN connected, and the other with your PPPoE connection, and please post both. Thanks.

You should already have this file installed (as an automatic update), but just to make sure, please download it manually and install it: WindowsXP-KB884020-x86-enu.exe

If by any chance you do get your hands on that Windows XP CD, please do the following:
Install Netdiag
To use Netdiag the Support Tools must be installed
Use a retail XP CD and follow the following steps to install the Support Tools
A) Insert the CD and browse to the Support\Tools folder
B) Double-click on the setup file
C) Go through the prompts until you get to the "Select An Installation Type"
screen
D) Select Complete and click Next

Once setup completes or if the Support Tools are already installed:
A) Open a command prompt (Start, Run, type CMD and press 'OK').
B) Type netdiag /test:winsock and press Enter

It will return the test results for several network components including the Winsock; please paste the results.

Please click Start, click Run, type Msinfo32, and then click OK. Expand Components, expand Network, and then click Protocol. With Protocol highlighted, clicn on File, and then select Export.. -- save it to an easy-to-reach location, and then copy/paste the results into your next reply.

With only your LAN connected, what happens when you goto Start --> Run --> type CMD --> press OK. Now type:
  • ipconfig /release -- wait for the connection to release; then
  • ipconfig /renew -- wait for the connection to re-establish, or alternately for an error message to display -- if it is an error message, please post the message.
Also, with only your LAN connected, please goto Start, Run, type CMD and press 'OK' - now type: netstat -rn and press enter; please post the results here.

Thanks,
Dan.
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#114
kris74745

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Hey Dan!

I did run the scan, and it did pop up and ask for me to insert the CD for a DLL Cache file. It didn't get very far in the scan, and then it kept asking for the same thing, until I cancelled the scan. If I need to use the Pro edition...let me know what and how to do it... It may be self-explanatory once the installation CD is in, but if I need to uninstall XP before using it, let me know. Or if I don't need to uninstall anything (and it rewrites the files) just let me know. I figured there may be something wrong with our XP, since I never even asked for it to be put on our computer! Not that I don't like XP(I think it is a good program), but I never stated that I needed it, and we don't have the software for it. :) Well...I guess my last question is...do I need to continue with the other requests or do we need to try to fix the XP program first? :) ...Like I said, I have XP Home Edition, and the CD my mother-in-law gave me is pro edition. I have it here right now, I just need the word. Otherwise...have a good weekend and I will be checking tomorrow to see if you have contacted me. Meanwhile.... :) Let me know soon! Thank you so much! :tazz:

Kristi :)
[font=Century Gothic]
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#115
Dan

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Hi Kristi,

I'm not sure if you'll actually be able to use the Windows XP Professional disc on a Windows XP Home installation. I've asked for a second opinion on this one.
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#116
dsenette

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for the SFC (system file checker) you have to have a cd of the same type as what is installed on your machien (I.E. xp home or pro, i believe it even requires the same as far as OEM or retail..but i'm not sure on that one)
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#117
kris74745

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Hello.

The only warning received is Dhcp:

The computer has automatically configured the IP address for the Network Card with the Network Address 004005813881. IP address being used is 169.254.112.109 . For more information see Help and Control Center at go.microsoft.com/fwlink/events.asp

Kristi
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#118
kris74745

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If you need this again, here is the ipconfig info with PPoe connected first and then without:

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Kristi>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : home-imce41l7zp
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : D-Link DFE-530TX+ PCI Adapter
Physical Address. . . . . . . . . : 00-40-05-81-38-81
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.112.109
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

PPP adapter SBC Yahoo DSL:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 67.65.251.17
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 67.65.251.17
DNS Servers . . . . . . . . . . . : 68.94.156.1
68.94.157.1
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Documents and Settings\Kristi>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : home-imce41l7zp
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : D-Link DFE-530TX+ PCI Adapter
Physical Address. . . . . . . . . : 00-40-05-81-38-81
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.112.109
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

C:\Documents and Settings\Kristi>
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#119
dsenette

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Hello,

Does your last post mean that I can use the XP Pro to check my XP home ed.? If not, would it help to reinstall XP with the pro edition in order to correct what may be missing? Would there be problems on my PC by doing so? Would I have to change everything on my PC by starting over? Thank you for your information...I guess I am just unsure of how that type of software works.

Thank you,


kristi....i'm sure this was asked..but...where is your cd for the computer? not the one your mother in law gave you..
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#120
kris74745

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I do not have a Windows XP disk. I think our old tech put it on there. lookaround.gif



We took our computer to our old tech and asked for him to clean a virus. When we got the computer back, it had XP on it. Therefore, I don't have a CD.


Just to let you know how agggravated I was...there was still more than one virus on our computer that showed up since 2001! :tazz:

Anyway...that is why I have no access to the original XP home edition disk.

Kristi :)
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