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Portaol.exe application error


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#1
KayB

KayB

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My computer is slow and programs such as Aol and Microsoft word stop responding. i get the following error codes:
E56116FE-E8AE-47bd-8E6D-9682C27EF14]:PortAol.exe-Application Error Instruction at"0x7c911e5a" referenced memory at "0x00188ffc" The memory can not be read.
I also get that these applications are not responding:
ciceroulwndFrame, exploer.exe,shellmon
I have a XP operating system with microsoft office professional installed. AOL is broadbrand with a wireless router. I also have Norton security version installed.
As you can probably tell , I am not a computer geek but am trying to figure this out. Does anyone have any suggestions?
Thanks :tazz:
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#2
Tyger

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Here's a link that at least tells what the file does. There's a lot on Google about this problem.

http://forums.wugnet...topict6165.html
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