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will not upload SP2


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#1
relmore

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Hi,

I have just rid myself of all malware, spyware, adware, and viruses with the generous help of andy over in the Malware section. I am now attempting to upgrade to sp2. in my controlpanel>system it lists XP sp1 home edition 2002. everytime i try to get xp2 from microsoft i get

[Error number: 0x8DDD0007]
You need to restart your computer to finish installing a program or updates. You cannot view or get other updates from the site until you restart.

Rebooting has not solved the problem. anyone have an idea as to what the problem is?
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#2
Fenor

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Hi relmore!

Hi,

I have just rid myself of all malware, spyware, adware, and viruses with the generous help of andy over in the Malware section. I am now attempting to upgrade to sp2. in my controlpanel>system it lists XP sp1 home edition 2002. everytime i try to get xp2 from microsoft i get

[Error number: 0x8DDD0007]
You need to restart your computer to finish installing a program or updates. You cannot view or get other updates from the site until you restart.

Rebooting has not solved the problem. anyone have an idea as to what the problem is?

When you go to START-->TURN OFF COMPUTER, there should be a symbol attached to the TURN OFF button. This means that Automatic Updates has downloaded some updates that you need, but won't be installed until you shut down your computer. Shut down your computer and leave it be until it turns itself off complete, then turn it back on and try to get SP2 again.

FEnor
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#3
relmore

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hi fenor

I did not have any symbol attached to the turn off button. I did however shut down the computer until it completely powered off and then turned it on but still am recieving the error.
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#4
Fenor

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Are you trying to install SP2 from Windows Update from from a seperate file?

Fenor

Edited by Fenor, 21 November 2005 - 03:15 PM.

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#5
relmore

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i am attempting to download and install using microsoft update directly. i recieve the error right after the screen where it says checking to see if your computer has the latest version of windows updating software
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#6
Fenor

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Go to START-->RUN and type regedit, this will open the registry editor. Navigate to the following registry entry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto
Update\RebootRequired
. You do this by hitting the '+' symbol next to HKEY_LOCAL_MACHINE, then hitting the '+' symbol next to SOFTWARE, etc... until you get to the entry RebootRequired. Tell me if this entry is there or not.

Fenor

Edited by Fenor, 21 November 2005 - 03:16 PM.

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#7
relmore

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yes the folder reboot required is there
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#8
Fenor

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Right click on the RebootRequired folder and choose EXPORT and save it to your desktop. Then right click on the RebootRequired folder and choose DELETE. Reboot your computer and try to get SP2 again.

Fenor

Edited by Fenor, 21 November 2005 - 03:20 PM.

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#9
relmore

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thanks fenor! i am no longer recieving the error. do you recommend using automatic updates? i currently have it enabled and am recieving the files through the auto update as i type. will this auto upgrade to sp2 or no?
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#10
Fenor

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I myself prefer to manually check for windows updates on my own, but if you are a forgetful person, then I suggest you keep it turned on.

Fenor
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