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MY PC is ill, please help me.


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#1
lornadun71

lornadun71

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I'm a non-techie kind of woman. And I really need you guys' advice before I send my PC for repair. My PC starts to shut down after about 5 minutes running.
The screen goes blank BUT the red light is still on. I ran those antivirus programs (Norton & FixBlast) but just shutted down in the middle.
The window w32blaster removal program found nothing (I could run this becoz it's only takes about 2 minutes.)
Then, I have to plug-off and restart th ePC but the sudden shutdown continues. Is it the hardware(powers supply, spikes, mobo or what??) or the software problem.
Please help and advise me. Many thanks for all.

My system: PEntium4 2.00 Ghz 480 MBRAM. XP Service Pack 2. Mobo: P4VMM2 micro AT VIA P4Z266A & VT8235.
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#2
warriorscot

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When you start the pc hit delete to enter the bios(or whatever key your pc want you to hit) and then fine the section that lists temperatures of the cpu and put down what it tells you about the temps here(it will be under something like hardware monitor or pc health or status take a look around its fine to look just dont change any settings unless we tell you or you know what it does.
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