[TArrant cooper]

Kia ora or hi,

I am 13 years old so please excuse me if my typing is wrong or if it doesnt make sense,

When I start my computer i have to press control alt delete and then go into the process tabs and end lots of tasks so my computer runs sort of fast but still when i try to open programms it takes around 10 seconds to bring it up WHY? I am annoyed that i have to do this and my parents get fustrated because the computer is so slow and every time i start the computer up i hav to do this .

Also me and my friend have the same Broadband connection plan but his internet is much faster if i try to download something say an antivirus update his goes much faster then my one he recieves 200-500 kbs/ps while i recieve 30-80kbs/ps please help me with that

Another problem that gets me fustrates is when i try to play a game and i only have 2 on my computer it laggs please help me i will try and copy my computer stats but i dont know if it will help

System;

Microsoft xp home edition,
version 2002 service pack 2,

Mobile intel®
celeron® CPU 2.20 GHz,
192mb ram

I hav around 27 gp of space and 15.9 gps of space left plz help me

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Hi and welcome to G2G.

Questions first:

Does your friend (same broadband package) live near to you - if yes then the problem is probably not your ISP if he/she lives some way away it may be worth asking your ISP if there are problems and to check out the connection.

Ask your parents to have the phone company run a check on the line to ensure that this is o.k.

Is your AntiVirus up-to-date?

Do you run Adaware / Spybot (or similar)progs regularly?

Has the connection always been slow or is it a recent thing?

Go here run a speed check and post result: http://www.bandwidth....com/speedtest/

[dsenette]

Please go Here and download the newest version 1.99.1. Please be sure to save it to a permanent directory, such as C:\Prgram Files\HJT.

now open the program. and on the first screen click the do nothing...just start program (i think that's what it says) button.

now click the config button, them Misc. tools. then generate startup list...please post that list here.

[TArrant cooper]

Hi i my friend dus liv in the same area around 1kilometre away and i do run adaware and spybot around 1nce every 2 weeks my anti virus i use is avg i scanned it last night and it happened to find a java bug i safely removed that but it is not helping i hav defraged my computer aswell but i am still having troubles would i not have enough memory left to use it oh and around 5 months i had to get a new mother boardinto my computer would that have stuffed it up

[TArrant cooper]

Logfile of HijackThis v1.99.1
Scan saved at 8:22:02 a.m., on 23/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Grisoft\AVG Free\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\'Tarrant'\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.cbynutuxs...ry4Qc3882N.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://xtra.co.nz
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Xtra
O2 - BHO: WTBho Class - {348FE907-249E-4C65-A838-F34A193FE1D1} - C:\Program Files\WinTask\Bin\TaskBHO.dll
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: (no name) - {BDF6CE3D-F5C5-4462-9814-3C8EAC330CA8} - (no file)
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\RunServices: [WinProfile] sndcfg16.exe
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://xtra.co.nz
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.co...ad/MsnPUpld.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zon...wn.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3E94861C-F300-4FAA-9766-9BE8F486A407}: NameServer = 202.27.184.3,202.27.184.5
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: STOPzilla - C:\WINDOWS\SYSTEM32\IS3WLHandler.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
O23 - Service: STOPzilla Service (szserver) - Unknown owner - C:\Program Files\Common Files\STOPzilla!\SZServer.exe

[dsenette]

that's not the list i wanted but...it does help...you are infected with some malware...
Please go to the malware forum in my signature and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.