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All programs lock cant open anything but internet


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#1
computer_g

computer_g

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all programs locked but internet mp3s movies etc. all icons on desktop wont open need help cant run nothing
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#2
dsenette

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what do you mean locked?

what happens when you try to run a program from the shortcut on your desktop?

what about running it from the start menu?
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#3
computer_g

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i cant run any EXE file no short cut from the desktop the only program that works is the internet and when i click a short cut it dims and just dosent do anything i know its a virus but i cant open norton 2006 because i have the processes in my task manager i delete them but they come back no programs open on start up the icons only show up on the desktop
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#4
dsenette

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can you boot into safe mode?
if so does the problem persist?
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