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Windows Update


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#1
K. Prophett

K. Prophett

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I just installed XP on my laptop today and I'm trying to go to microsoft update to update my version of xp. and i also want to download SP2. But when I go to the update website i get this error message: 0x800A0007. can anyone help me
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#2
gerryf

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are you accessing the internet through a proxy server, either your ISPs or your own (sometimes, popup blockers and webfilters will create a local proxy server on your pc)?
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#3
gerryf

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I looked at one of your earlier posts and you had some trend micro popup blockers and webfilter componants loaded (on that machine)

try disabling those.
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#4
K. Prophett

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i am on the actuall machine that is having the problem so there shouldnt be any thing with trend micro on this computer. and also, i dont have a popup blocker on this computer yet and i dont think. and to my knowledge, i have acess to the internet thru a local area connection.
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#5
gerryf

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what is "Cincinnati WAN"?
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#6
K. Prophett

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Where is that at? Is that in a hijackthis log?
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#7
gerryf

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No, that is what your IP address tracks back to...is it your ISP, your place of work?

I am wondering if they are using a proxy server and you access the internet through that.
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#8
K. Prophett

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No, that is what your IP address tracks back to...is it your ISP, your place of work?

I am wondering if they are using a proxy server and you access the internet through that.



yeah my internet is thru a company called Cincinnati Bell whose internet company is Zoomtown. this is my home internet. But i dont know anything about proxy servers and what not so I dont know what type of server it is.
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#9
gerryf

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dial up or cable/dsl?
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#10
K. Prophett

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DSL
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#11
gerryf

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in IE, go to TOOLS > INTERNET OPTIONS > CONNECTIONS, click on LAN SETINGS...is the box next to PROXY SERVER set (bottom)
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#12
K. Prophett

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No there is nothing clicked in the LAN settings box
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#13
gerryf

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Try ALL OF THESE

Start> Run, type
REGSVR32 C:\WINDOWS\SYSTEM\MSXML.DLL
<enter>


Start> Run, type
REGSVR32 C:\WINDOWS\SYSTEM\MSXML2.DLL
<enter>

Start> Run, type
REGSVR32 C:\WINDOWS\SYSTEM\MSXML3.DLL
<enter>

try update again
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#14
K. Prophett

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I got this error message:

LoadLibrary("C:\WINDOWS\SYSTEM\MSXML3.DLL") failed -The specified module could not be found

Edited by K. Prophett, 23 November 2005 - 05:40 PM.

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#15
gerryf

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that's ok, run all three and try update--if one fails, that's all right
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