Hi thanks for the help.
Here is the spysweeper log
********
5:30 PM: | Start of Session, Thursday, December 01, 2005 |
5:30 PM: Spy Sweeper started
5:30 PM: Sweep initiated using definitions version 576
5:30 PM: Starting Memory Sweep
5:33 PM: Memory Sweep Complete, Elapsed Time: 00:02:37
5:33 PM: Starting Registry Sweep
5:33 PM: Registry Sweep Complete, Elapsed Time:00:00:13
5:33 PM: Starting Cookie Sweep
5:33 PM: Found Spy Cookie: 2o7.net cookie
5:33 PM: arlene giardiello@2o7[1].txt (ID = 1957)
5:33 PM: Found Spy Cookie: about cookie
5:33 PM: arlene giardiello@about[1].txt (ID = 2037)
5:33 PM: Found Spy Cookie: centrport net cookie
5:33 PM: arlene giardiello@centrport[1].txt (ID = 2374)
5:33 PM: arlene
[email protected][1].txt (ID = 1958)
5:33 PM: Found Spy Cookie: nextag cookie
5:33 PM: arlene giardiello@nextag[2].txt (ID = 5014)
5:33 PM: Found Spy Cookie: overture cookie
5:33 PM: arlene
[email protected][1].txt (ID = 3106)
5:33 PM: arlene
[email protected][1].txt (ID = 2038)
5:33 PM: Cookie Sweep Complete, Elapsed Time: 00:00:00
5:33 PM: Starting File Sweep
5:34 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscscb863d16-5572-47d7-a3f3-2a3e796fdb80.tmp". The process cannot access the file because it is being used by another process
5:34 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscsd2795e21-90bd-42f6-85a9-db7b00d72fee.tmp". The process cannot access the file because it is being used by another process
5:37 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscs673c406a-725a-48ee-922e-2e4d38ae9f20.tmp". The process cannot access the file because it is being used by another process
5:39 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscs710217fb-41c8-418f-9ed5-15802f6a73c1.tmp". The process cannot access the file because it is being used by another process
5:39 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscs7678a9dd-6b74-46f0-a71d-0213fb5a9f10.tmp". The process cannot access the file because it is being used by another process
5:40 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscs20d26bb9-c1b8-4cff-82a0-24c89b181226.tmp". The process cannot access the file because it is being used by another process
5:42 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscsc07a0518-bc79-4f7d-80ac-54beceaa68d6.tmp". The process cannot access the file because it is being used by another process
5:42 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscs061eed3f-35bf-4f10-a15e-45f6f8b45fd7.tmp". The process cannot access the file because it is being used by another process
5:42 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscsdebba8b2-3f11-40cd-9694-0c7791b62ea6.tmp". The process cannot access the file because it is being used by another process
5:44 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscs536aa08a-0baa-4ef6-b772-cda36bc4502f.tmp". The process cannot access the file because it is being used by another process
5:44 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscs17411e89-26f8-4ef8-b5aa-d146560bacaa.tmp". The process cannot access the file because it is being used by another process
5:44 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscsb73beaa5-944c-4e1f-914e-59936e23041a.tmp". The process cannot access the file because it is being used by another process
5:46 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscsb2d91cc4-fb8a-41d3-9dba-8e72284b0c8f.tmp". The process cannot access the file because it is being used by another process
5:46 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscse154f9a3-b744-4fc1-adb5-f62c3cc876b5.tmp". The process cannot access the file because it is being used by another process
5:46 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscs6e5b0aba-f366-40c1-b4e5-bb4ba42ae3e4.tmp". The process cannot access the file because it is being used by another process
5:46 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscsf1f776dd-d2e3-4f4b-ac22-1c3f430860fb.tmp". The process cannot access the file because it is being used by another process
5:46 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscs4ddaeef6-fae5-4d56-ac07-df02ec0a8eb1.tmp". The process cannot access the file because it is being used by another process
5:46 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscse1999573-08af-41b2-b4c8-c182b2fed9a3.tmp". The process cannot access the file because it is being used by another process
5:46 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscs664342ca-2607-4cb5-acc0-56873aab953f.tmp". The process cannot access the file because it is being used by another process
5:46 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscs3bda0222-8aee-4289-9b5f-06d3f0cfa3c4.tmp". The process cannot access the file because it is being used by another process
5:46 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscs6f2e3935-0099-4735-828d-39e0909c90a0.tmp". The process cannot access the file because it is being used by another process
5:46 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscsce798766-89cf-4527-aa49-69c189e91083.tmp". The process cannot access the file because it is being used by another process
5:47 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscs389156e9-fa09-4a6a-8b29-c3b35fd0e6e7.tmp". The process cannot access the file because it is being used by another process
5:47 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscsb68b4cc0-9a15-42ad-ba20-9b1613b71ea7.tmp". The process cannot access the file because it is being used by another process
5:47 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscs8f59780a-d475-4105-b2f2-c01e0c2a562e.tmp". The process cannot access the file because it is being used by another process
5:47 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscs88898336-78ef-4f43-b3e1-a005956f372d.tmp". The process cannot access the file because it is being used by another process
5:47 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscs193c2b88-872f-4ac6-8eb3-ca09c67cdd5a.tmp". The process cannot access the file because it is being used by another process
5:47 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscs1540018b-b591-426e-9448-d713fa6c388f.tmp". The process cannot access the file because it is being used by another process
5:47 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscs09bab634-943d-4b90-9486-5dbe4783246b.tmp". The process cannot access the file because it is being used by another process
5:48 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscs9f04d503-b212-425e-9f9f-d73d1342e323.tmp". The process cannot access the file because it is being used by another process
5:48 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscsf77dfc80-7f09-4851-8c74-1eaf73955612.tmp". The process cannot access the file because it is being used by another process
5:48 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscs249baf79-9328-4e70-bdd1-d776ddd35b4c.tmp". The process cannot access the file because it is being used by another process
5:49 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscs7b90f7bf-1f59-46c5-a0f9-b2bc017b5a64.tmp". The process cannot access the file because it is being used by another process
5:49 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscsbd38af68-2e50-43f4-beac-562ebfb1a970.tmp". The process cannot access the file because it is being used by another process
5:49 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscs00b8f01d-e2e4-4264-bb05-7279416cffa3.tmp". The process cannot access the file because it is being used by another process
5:53 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscsee7637c7-b40b-4196-833a-a5688659dbd0.tmp". The process cannot access the file because it is being used by another process
5:53 PM: Warning: Failed to open file "c:\program files\common files\symantec shared\ccpd-lc\symlcrst.dll". The process cannot access the file because it is being used by another process
5:53 PM: Warning: Failed to open file "c:\windows\temp\perflib_perfdata_5dc.dat". The process cannot access the file because it is being used by another process
5:53 PM: Warning: Failed to open file "c:\windows\system32\catroot2\tmp.edb". The process cannot access the file because it is being used by another process
5:53 PM: Warning: Failed to open file "c:\windows\system32\catroot2\edb.log". The process cannot access the file because it is being used by another process
5:54 PM: Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\sscs1212227d-b56d-4778-ad8a-b99623c931de.tmp". The process cannot access the file because it is being used by another process
5:54 PM: Warning: Failed to open file "c:\windows\system32\spool\printers\fp00021.shd". The system cannot find the file specified
5:54 PM: Warning: Failed to open file "c:\windows\system32\spool\printers\fp00021.spl". The system cannot find the file specified
5:54 PM: Warning: Unhandled Archive Type
5:55 PM: File Sweep Complete, Elapsed Time: 00:21:23
5:55 PM: Full Sweep has completed. Elapsed time 00:24:16
5:55 PM: Traces Found: 7
5:57 PM: Removal process initiated
5:57 PM: Quarantining All Traces: 2o7.net cookie
5:57 PM: Quarantining All Traces: about cookie
5:57 PM: Quarantining All Traces: centrport net cookie
5:57 PM: Quarantining All Traces: nextag cookie
5:57 PM: Quarantining All Traces: overture cookie
5:57 PM: Removal process completed. Elapsed time 00:00:01
********
5:29 PM: | Start of Session, Thursday, December 01, 2005 |
5:29 PM: Spy Sweeper started
5:29 PM: Your spyware definitions have been updated.
5:30 PM: | End of Session, Thursday, December 01, 2005 |
and here is the new hjt log:
Logfile of HijackThis v1.99.1
Scan saved at 6:00:07 PM, on 12/1/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\hkcmd.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Documents and Settings\Arlene Giardiello\Desktop\hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.dell4me.com/mywayO2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: MSEvents Object - {B313D637-F405-4052-AC37-E2119AB3C8F8} - C:\WINDOWS\system32\gebcc.dll (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [NetZero_uoltray] C:\Program Files\NetZero\exec.exe regrun
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\PrintMaster 16\pmremind.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) -
http://housecall60.t...all/xscan60.cabO16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -
http://go.microsoft....k/?linkid=39204O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) -
http://us.chat1.yimg...v45/yacscom.cabO16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) -
http://us.dl1.yimg.c...nst_current.cabO16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) -
http://aolcc.aol.com...kup/qdiagcc.cabO16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
http://update.micros...b?1120304937890O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) -
http://www.costcopho...ostcoUpload.cabO16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) -
http://acs.pandasoft...free/asinst.cabO16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) -
http://www.symantec....ta/SymAData.cabO16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) -
http://download.game...aploader_v6.cabO20 - Winlogon Notify: gebcc - C:\WINDOWS\system32\gebcc.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
thanks again.
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