First thing that happened was a message that my virus definitions were
out of date even though automatic update is on. Indeed they were
outdated, so live update had not been running even though everything
was checked to download and install updates automatically.
Then, when I try to open "help", I get an error message with the
code "1007.122" in the bottom left. I go to the Symantec web site
and am told that Symantec does not know the origin of this message and
that I should run the automated assistant. I begin that process and
part way in to it, Internet Explorer crashes. Every time.
I am as certain as I can be that the computer is clean. I use MS
Antispyware, AdAware, and ScanSpyware, (they tend to find different
things, so that's why I use 3). Also use jv16PowerTools to keep
registry clean. Also defrag at least once a week. Computer is 6
months old and has been running clean and smooth till today's error.
HP dv4040us Notebook
XP Home
Thanks!