RootKit Infection
#31
Posted 04 December 2005 - 01:14 PM
#32
Posted 04 December 2005 - 06:06 PM
http://www.diskeeper.com/defrag.asp
#33
Posted 04 December 2005 - 11:53 PM
I downloaded the diskeeper program but cannot get it to finish installing.
I continue to get an error message that says, "Error 1402. Could not open key: UNKNOWN\DfrgSnapin.DfrgSnapin.1\CLSID. Verify that you have sufficient access to that key, or contact your support personnel."
Their website states that if Error 1402 is displaying I need to verify that I am using the latest download through the help menu of the program. It appears that the latest version is not the one available to download free but since I can't access anything in the program because it won't download, I am unable to update to the latest version.
The weird thing is, I downloaded the same program on another computer in our house (it has not had any problems - knock on wood) and it installed and worked just fine.
#34
Posted 05 December 2005 - 09:13 AM
#35
Posted 05 December 2005 - 02:51 PM
#36
Posted 05 December 2005 - 07:45 PM
#37
Posted 06 December 2005 - 09:08 PM
#38
Posted 07 December 2005 - 08:07 AM
If s/he has an XP cd handy, have him boot into the recovery console and at the command prompt type chkdsk /p /r. This will do a very thorough scan of all the files on the computer and repair/fix anything that is corrupted. If s/he doesn't have an XP cd, the Recovery Console can be downloaded from HERE. If s/he isn't able to burn an ISO image to a CD, they can check out this SITE for how to install the Recovery Console without the XP CD.
if you do have your xp cd (which i hope you do)...to get to the recovery console...b0ot from the cd (enter your bios setup by either pessing del or f2 during post and set the boot order to cd first...then save the changes...when it prompts you...press the any key to boot from the cd) once the setup dialog starts..choose the R option..this will bring up the recovery console....where you can issue the chkdsk command...this will do a physical and logical scan of your disk...and repair any errors it finds.
now boot into windows and see if you can defrag
(i went ahead and posted the quote from fenor from a request for help...since he isn't on right now and i am i figured you'd like the info)
#39
Posted 07 December 2005 - 08:35 AM
Tune Up 2006 Trial
Run disc clean up then registry clean up then click optimize to run reg defrag, which needs a reboot
Download and run Diskeeper Lite
http://www.majorgeek...Lite_d1207.html
Run it a couple of times then try XP Defragmenter
#40
Posted 08 December 2005 - 09:56 PM
Keith: Thanks for the suggestions but they've already been tried (see some earlier threads and posts from when the problem first began). In fact I recently posted how diskeeper will download but stops the installation process when it gets to "Registering program identifiers". I did however go through your steps again - just in case.
dsenette: I followed your instructions using my XP disc and the only noticeable change was that it took even longer to get through the analyzing and then defragging process (but still without eliminating any red/fragmented files).
If this is a lost cause just let me know.
Thanks again to everyone who has tried to figure this out.
#41
Posted 08 December 2005 - 10:00 PM
#42
Posted 09 December 2005 - 11:38 PM
Yes, I went ahead and did the Tune Up steps again before trying to run the dklite but it stopped at the same point with the same error message. I don't know if this matters, but I got a message when installing that said the files were already on my computer and asked if I wanted to overwrite them. I said yes but as you know it didn't make any difference.
#43
Posted 15 December 2005 - 06:33 PM
No need to worry...
SpeeDefrag will take all pain for you...
This program restarts your pc and runs defrag program only which optimizes defragmentation speed and also it automatically shutdown your pc after completion...
So just before going to bed switch it on and in the morning you'll find your hard disk defraged and pc shutdown...
Its for Win98/Me/Xp Only.
During the install, select Launch SpeeDefrag then leave it overnight, at least it does not need watching
Hopefully this will help because it only loads the defragmenter after the restart
SpeeDefrag 2.1
#44
Posted 16 December 2005 - 05:32 PM
Guess it's time to re-format.
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