[D. Maertens]

Let me start from the beginning. We are running windows 98. I am trying to help my boss fix his computer. His complaint originally was he could not get to his home page which was msn. The msn passport login page kept coming up. Even if you changed it in internet options it would still go back to the login page. The second problem noticed was popups whether you had the browser running or not. The first thing I realized is he had no antivirus installed. I went out and got AVG's free version and loaded it. I have installed spyware blaster and all ready had spybot destroyer and ad aware. My boss said he found the file lexplore.exe which is supposed to be caused by the sodabot worm. I was originally going to post about the lexplore.exe but after reading your info and what to do first I followed your directions. I enabled all start up programs through msconfig. I ran spybot destroyer, ad aware, avg and another spy program that he paid for and I can't remember the name of. I did all of this in safe mode. During the ad aware scan a diaglog box popped up that read:
Microsoft Visual C++ /runtime library
program C:\windows\explorer.exe
This application has requested the Runtime to terminate in an unusual way.
I closed it in safe mode and finished running all of the programs. When I tried to restart windows the box popped up again so I clicked ok now the system just hangs and won't load windows. So I can't go and get a copy of the Hijack this log file. I am at my wits end with this mess. Can you help?
Denise

[Advertisements]

Hi Denise and welcome,
Are you able to boot into safe mode ?

[don77]

Hi Denise and welcome,
Are you able to boot into safe mode ?

[D. Maertens]

Yes, I can boot into safe mode. I was finally able to get the highjack this log file. It should be attached if I did it right.

Edited by D. Maertens, 25 November 2005 - 01:38 PM.

[don77]

Nope it's not here,
Can you copy and paste it here please,
Can you boot to normal mode again ?

[D. Maertens]

I am sorry about that. Here it is and yes I was able to boot to normal again. I haven't been back to look an see if the pop ups are still coming. Thank you so much for your help.
Logfile of HijackThis v1.99.1
Scan saved at 8:51:06 AM, on 11/25/2005
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\NOVELL\CLIENT32\NWPOPUP.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\KEYBOARD\SPEEDKEY.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\LOGITECH\MOUSEWARE\SYSTEM\EM_EXEC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\PROGRAM FILES\KONTIKI\BIN\KONTIKI.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\SPNSRV9X.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\XOFTSPY\XOFTSPY.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [Logitech Utility] LOGI_MWX.EXE
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [Microsoft IntelliType Pro] "C:\Program Files\Microsoft Hardware\Keyboard\speedkey.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - Startup: spnstart.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Get It With Kontiki - res://C:\PROGRAM FILES\KONTIKI\BIN\BH304181.DLL/201
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmwordtrans.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate Page into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmtrans.html

[don77]

Very good, Could you do me a favor please and locate the HJT log you saved and make certain you have copied the entire log for me please, Check in the Hijackthis folder on your desk top please

Do you still have Ad-aware installed on the computer ?

[D. Maertens]

Yes, that is the entire file and yes I do still have Ad Aware installed. I just went back out to that computer and it was full of pop ups. I can't hardly get on the Internet because of the pop ups. By the way, what is the keyboard shortcut to close all windows. I can't remember what it is but it would sure be helpful when trying to close all of those popup windows.

[don77]

Lets see if this turns something up for us,

Please download L2m9xfix here:
http://swandog46.gee...om/l2m9xfix.exe

Save it to the desktop and run it. Extract the files, and then open the l2m9xfix folder you just created and run RunThis.bat.

A window will open, and your desktop will disappear, then reappear. Please be patient until the batch says it is completed.

Then please restart your computer, and post a new HijackThis log as well as the entire text of the log.txt file which should be in the same folder as RunThis.bat.

[D. Maertens]

Ok Don,
Here we go. The first one is the log.txt file]
Log of L2M9XFix v1.01a

************

Running from directory:
C:\WINDOWS\Desktop\l2m9xfix

************

Files found:

C:\WINDOWS\system\Mijter35.dll
C:\WINDOWS\system\MQORCL32.DLL
C:\WINDOWS\system\pHbxbse.dll
C:\WINDOWS\system\vxt3216.dll
C:\WINDOWS\system\WNDGE32.DLL

************

Registry entries found:



************

Killing Explorer
Done!

Killing Rundll32
Done!

Removing malicious CLSID(s)
Done!

Restarting Explorer
Done!

Deleting malicious files
Done!


Finished!
Now for the highjack log

Logfile of HijackThis v1.99.1
Scan saved at 2:16:39 PM, on 11/25/2005
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\NOVELL\CLIENT32\NWPOPUP.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\KEYBOARD\SPEEDKEY.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\LOGITECH\MOUSEWARE\SYSTEM\EM_EXEC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\SYSTEM\NFOMON\NFOMON.EXE
C:\PROGRAM FILES\KONTIKI\BIN\KONTIKI.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\SPNSRV9X.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [Logitech Utility] LOGI_MWX.EXE
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [Microsoft IntelliType Pro] "C:\Program Files\Microsoft Hardware\Keyboard\speedkey.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\Run: [Real-Tens] "C:\Program Files\Real-Tens\Real-Tens.exe" /H
O4 - HKLM\..\Run: [os3f36R] JPELFLIB.EXE
O4 - HKLM\..\Run: [Nfo] C:\WINDOWS\SYSTEM\nfomon\nfomon.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [RNBOStart] C:\WINDOWS\SYSTEM\RNBOSENT\SENTSTRT.EXE
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [zdnet] "C:\Program Files\Kontiki\bin\kontiki.exe" -s zdnet -q
O4 - Startup: spnstart.exe
O4 - Startup: SetACT.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O4 - Startup: Wallpaper Changer.lnk = C:\Program Files\AzureBay\AzureBay Screen Saver\WPChanger.exe
O4 - Startup: Register.lnk = C:\Program Files\AzureBay\AzureBay Screen Saver\Register.exe
O8 - Extra context menu item: Get It With Kontiki - res://C:\PROGRAM FILES\KONTIKI\BIN\BH304181.DLL/201
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmwordtrans.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate Page into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmtrans.html

I hope this helps.
Thanks again
Denise

[don77]

Good job,

Please restart HJT put a check next to the following, close all open windows and click “Fix Checked”

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [Real-Tens] "C:\Program Files\Real-Tens\Real-Tens.exe" /H
O4 - HKLM\..\Run: [os3f36R] JPELFLIB.EXE
O4 - HKLM\..\Run: [Nfo] C:\WINDOWS\SYSTEM\nfomon\nfomon.exe



Next Reboot into SAFE MODE
Search for and delete the Folders highlighted in Blue Files highlighted in BOLD

C:\Program Files\Real-Tens\
JPELFLIB.EXE
C:\WINDOWS\SYSTEM\nfomon\nfomon.exe


Restart your computer,

Make sure you can view all Hidden Files/Folders

• Please go to Jotti's malware scan
  
• Copy and paste the following file path spnstart.exe
  into the box on the top of the page:
  
  
• Click on the submit button
  
  
• Do the same for SetACT.exe
  
• Please post the results in your next reply.

Along with a fresh log please

[D. Maertens]

I did not find the file jpelflib.exe however I did find and delete the file nfomon.exe
This message came up for both spnstart.exe and SetACT.exe

The file you uploaded is 0 bytes. It is very likely a firewall or a piece of malware is prohibiting you from uploading this file

Here is the most current HJL
Logfile of HijackThis v1.99.1
Scan saved at 4:46:34 PM, on 11/25/2005
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\NOVELL\CLIENT32\NWPOPUP.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\LOGITECH\MOUSEWARE\SYSTEM\EM_EXEC.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\KEYBOARD\SPEEDKEY.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\PROGRAM FILES\KONTIKI\BIN\KONTIKI.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\WINDOWS\SYSTEM\SPNSRV9X.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [Logitech Utility] LOGI_MWX.EXE
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [Microsoft IntelliType Pro] "C:\Program Files\Microsoft Hardware\Keyboard\speedkey.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [RNBOStart] C:\WINDOWS\SYSTEM\RNBOSENT\SENTSTRT.EXE
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [zdnet] "C:\Program Files\Kontiki\bin\kontiki.exe" -s zdnet -q
O4 - Startup: spnstart.exe
O4 - Startup: SetACT.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O4 - Startup: Wallpaper Changer.lnk = C:\Program Files\AzureBay\AzureBay Screen Saver\WPChanger.exe
O4 - Startup: Register.lnk = C:\Program Files\AzureBay\AzureBay Screen Saver\Register.exe
O8 - Extra context menu item: Get It With Kontiki - res://C:\PROGRAM FILES\KONTIKI\BIN\BH304181.DLL/201
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmwordtrans.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate Page into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmtrans.html

I will be leaving work at 6:00 pm central time. I will not return until Monday. I would like to continue to work with you then. Thank you so much for your help and your patients with me.
tgif
Denise

[don77]

Great,
Lets have HJT fix these,

Please restart HJT put a check next to the following, close all open windows and click “Fix Checked”

O4 - Startup: spnstart.exe
O4 - Startup: SetACT.exe


Restart the computer

please run this online scan ActiveScan it gives you an option to save the log at the end of the scan, Please save it and post it back here along with a fresh HJT log please

[D. Maertens]

Hi Don,
I ran JHT and deleted the two files. I restarted but still have pop ups. I will complete your instructions as soon as I can get back on that computer. They are using it right now. Talk to you soon.
Denise

[don77]

Could you post back a fresh HJT log for me please, What or where are the pop ups coming from ?