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Help With Winfixer Please! [RESOLVED]


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#1
eyajsa

eyajsa

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It appears I've got the dreaded Winfixer malware. I've tried Adaware and Microsoft Antispyware with no success. Here's my HiJackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 4:00:06 PM, on 11/25/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\DSLExtreme.com\fptool.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Digital Line Detect\DLG.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
c:\program files\mcafee.com\agent\mcdetect.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\wanmpsvc.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HiJackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://totalinternet...ernet-0,00.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://start.dslextreme.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = By DSLExtreme
O2 - BHO: (no name) - {00DBDAC8-4691-4797-8E6A-7C6AB89BC441} - C:\WINDOWS\system32\sstqo.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: MSEvents Object - {FC148228-87E1-4D00-AC06-58DCAA52A4D1} - C:\WINDOWS\system32\jkkjh.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [Total Internet] C:\Program Files\DSLExtreme.com\fptool.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmat...enWebRadio.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...etup1.0.0.8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1131315305234
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: jkkjh - C:\WINDOWS\system32\jkkjh.dll
O20 - Winlogon Notify: sstqo - C:\WINDOWS\SYSTEM32\sstqo.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Any help you can offer would be greatly appreciated! Thanks in advance.
  • 0

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#2
Trevuren

Trevuren

    Old Dog

  • Retired Staff
  • 18,699 posts
Hi eyajsa and welcome to the Geeks to Go Forums.

My name is Trevuren and I will be helping you with your log.

Your system is currently infected multiple manifestations of the VUNDO trojan. When this happens, only one is active at any given time. To fix the problem, we must run the VUNDOFix as many times as there are Vundo manifestations, once for the active one, then, when the first has been killed, we run it as often as required to kill its replacement. Don't be alarmed if you are still getting popus during or after the first fix. It is just the other trojans taking over, but only for a short while :tazz:


Please print these instructions out for use in Safe Mode.

1. Please download VundoFix.exe to your desktop.
  • Double-click VundoFix.exe to extract the files
  • This will create a VundoFix folder on your desktop.
  • After the files are extracted, please reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.
  • Once in safe mode open the VundoFix folder and doubleclick on KillVundo.bat
  • You will first be presented with a warning.
    It should look like this

    VundoFix V2.15 by Atri
    By using VundoFix you agree that you are doing so at your own risk
    Press enter to continue....

  • At this point press enter one time.
  • Next you will see:

    Please Type in the filepath as instructed by the forum staff
    and then press enter:

  • At this point please type the following file path (make sure to enter it exactly as below!):

    • C:\WINDOWS\system32\jkkjh.dll

  • Press Enter to continue with the fix.
  • Next you will see:

    Please type in the second filepath as instructed by the forum
    staff then press enter:

  • At this point please type the following file path (make sure to enter it exactly as below!):


    C:\WINDOWS\system32\hjkkj.*

  • Press Enter to continue with the fix.
  • The fix will run then HijackThis will open, if it does not open automatically please open it manually.
  • In HiJackThis, please place a check next to the following items and click FIX CHECKED:


    O2 - BHO: MSEvents Object - {FC148228-87E1-4D00-AC06-58DCAA52A4D1} - C:\WINDOWS\system32\jkkjh.dll
    O20 - Winlogon Notify: jkkjh - C:\WINDOWS\system32\jkkjh.dll



  • After you have fixed these items, close Hijackthis.
  • Press enter to exit the program then manually reboot your computer.
  • Once your machine reboots please continue with the instructions below.
2. Download and install CleanUp!

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
  • Cleanup! All Users
Click OK
Press the CleanUp! button to start the program.

It may ask you to reboot at the end, click NO.

3. Then, please run this online virus scan: ActiveScan

4. Copy the results of the ActiveScan and paste them here along with a new HiJackThis log and the vundofix.txt file from the vundofix folder into this topic.

Regards,

Trevuren

  • 0

#3
eyajsa

eyajsa

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Thanks Trevuren. Here are the requested results:

Activescan:


Incident Status Location

Spyware:Spyware/Virtumonde Not disinfected C:\WINDOWS\system32\sstqo.dll
Spyware:spyware/virtumonde Not disinfected Windows Registry
Spyware:Spyware/Virtumonde Not disinfected C:\WINDOWS\SYSTEM32\pmnll.dll
Spyware:Spyware/Virtumonde Not disinfected C:\WINDOWS\SYSTEM32\sstqo.dll

HiJackThis:

Logfile of HijackThis v1.99.1
Scan saved at 5:22:29 PM, on 11/25/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\DSLExtreme.com\fptool.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Digital Line Detect\DLG.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\wanmpsvc.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HiJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://totalinternet...ernet-0,00.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://start.dslextreme.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = By DSLExtreme
O2 - BHO: (no name) - {00DBDAC8-4691-4797-8E6A-7C6AB89BC441} - C:\WINDOWS\system32\sstqo.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: MSEvents Object - {FC148228-87E1-4D00-AC06-58DCAA52A4D1} - C:\WINDOWS\system32\jkkjh.dll (file missing)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [Total Internet] C:\Program Files\DSLExtreme.com\fptool.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmat...enWebRadio.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...etup1.0.0.8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1131315305234
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: jkkjh - C:\WINDOWS\system32\jkkjh.dll (file missing)
O20 - Winlogon Notify: sstqo - C:\WINDOWS\SYSTEM32\sstqo.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe


Vundofix:

VundoFix V2.15 by Atri
--------------------------------------------------------------------------------------

Listing files contained in the vundofix folder.
--------------------------------------------------------------------------------------

killvundo.bat
process.exe
ReadMe.txt
vundo.reg
vundofix.txt

--------------------------------------------------------------------------------------

Filepaths entered
--------------------------------------------------------------------------------------

The filepath entered was C:\WINDOWS\system32\jkkjh.dll

The second filepath entered was C:\WINDOWS\system32\hjkkj.*

--------------------------------------------------------------------------------------

Log from Process
--------------------------------------------------------------------------------------


Killing PID 128 'smss.exe'

Killing PID 744 'explorer.exe'
Killing PID 744 'explorer.exe'


Killing PID 200 'winlogon.exe'
Killing PID 200 'winlogon.exe'
--------------------------------------------------------------------------------------

C:\WINDOWS\system32\jkkjh.dll Deleted sucessfully.
C:\WINDOWS\system32\hjkkj.* Deleted sucessfully.

Fixing Registry
--------------------------------------------------------------------------------------



Thanks again - I await word on what to do next!!
  • 0

#4
Trevuren

Trevuren

    Old Dog

  • Retired Staff
  • 18,699 posts
Please print these instructions out for use in Safe Mode.

1. Please download VundoFix.exe to your desktop.
  • Double-click VundoFix.exe to extract the files
  • This will create a VundoFix folder on your desktop.
  • After the files are extracted, please reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.
  • Once in safe mode open the VundoFix folder and doubleclick on KillVundo.bat
  • You will first be presented with a warning.
    It should look like this

    VundoFix V2.15 by Atri
    By using VundoFix you agree that you are doing so at your own risk
    Press enter to continue....

  • At this point press enter one time.
  • Next you will see:

    Please Type in the filepath as instructed by the forum staff
    and then press enter:

  • At this point please type the following file path (make sure to enter it exactly as below!):

    • C:\WINDOWS\system32\sstqo.dll

  • Press Enter to continue with the fix.
  • Next you will see:

    Please type in the second filepath as instructed by the forum
    staff then press enter:

  • At this point please type the following file path (make sure to enter it exactly as below!):


    C:\WINDOWS\system32\oqtss.*

  • Press Enter to continue with the fix.
  • The fix will run then HijackThis will open, if it does not open automatically please open it manually.
  • In HiJackThis, please place a check next to the following items and click FIX CHECKED:


    O2 - BHO: (no name) - {00DBDAC8-4691-4797-8E6A-7C6AB89BC441} - C:\WINDOWS\system32\sstqo.dll
    O2 - BHO: MSEvents Object - {FC148228-87E1-4D00-AC06-58DCAA52A4D1} - C:\WINDOWS\system32\jkkjh.dll (file missing)
    O20 - Winlogon Notify: jkkjh - C:\WINDOWS\system32\jkkjh.dll (file missing)
    O20 - Winlogon Notify: sstqo - C:\WINDOWS\SYSTEM32\sstqo.dll



  • After you have fixed these items, close Hijackthis.
  • Press enter to exit the program then manually reboot your computer.
  • Once your machine reboots please continue with the instructions below.
2. Download and install CleanUp!

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
  • Cleanup! All Users
Click OK
Press the CleanUp! button to start the program.

It may ask you to reboot at the end, click NO.

3. Then, please run this online virus scan: ActiveScan

4. Copy the results of the ActiveScan and paste them here along with a new HiJackThis log and the vundofix.txt file from the vundofix folder into this topic.

Regards,

Trevuren

  • 0

#5
eyajsa

eyajsa

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OK - Things ran smooth, but the only weird thing I found was during the HiJackThis "fix" process. During the "fix checked" process, one of the files that I was supposed to check was not listed. The "O2 - BHO: (no name) - {00DBDAC8-4691-4797-8E6A-7C6AB89BC441} - C:\WINDOWS\system32\sstqo.dll" was not on the list, so I could not check it for removal. Anyways, here are my results:

Activescan:

Incident Status Location

Spyware:spyware/virtumonde Not disinfected Windows Registry
Spyware:Spyware/Virtumonde Not disinfected C:\WINDOWS\SYSTEM32\pmnll.dll


HiJackThis:

Logfile of HijackThis v1.99.1
Scan saved at 7:23:44 PM, on 11/25/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\DSLExtreme.com\fptool.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Dell Support\DSAgnt.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\wanmpsvc.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HiJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://totalinternet...ernet-0,00.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://start.dslextreme.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = By DSLExtreme
O2 - BHO: (no name) - {00DBDAC8-4691-4797-8E6A-7C6AB89BC441} - C:\WINDOWS\system32\sstqo.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: MSEvents Object - {FC148228-87E1-4D00-AC06-58DCAA52A4D1} - C:\WINDOWS\system32\jkkjh.dll (file missing)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [Total Internet] C:\Program Files\DSLExtreme.com\fptool.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmat...enWebRadio.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...etup1.0.0.8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1131315305234
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: jkkjh - C:\WINDOWS\system32\jkkjh.dll (file missing)
O20 - Winlogon Notify: sstqo - sstqo.dll (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe


Vundofix:

VundoFix V2.15 by Atri
--------------------------------------------------------------------------------------

Listing files contained in the vundofix folder.
--------------------------------------------------------------------------------------

killvundo.bat
process.exe
ReadMe.txt
vundo.reg
vundofix.txt

--------------------------------------------------------------------------------------

Filepaths entered
--------------------------------------------------------------------------------------

The filepath entered was C:\WINDOWS\system32\sstqo.dll

The second filepath entered was C:\WINDOWS\system32\oqtss.*

--------------------------------------------------------------------------------------

Log from Process
--------------------------------------------------------------------------------------


Killing PID 128 'smss.exe'

Killing PID 736 'explorer.exe'
Killing PID 736 'explorer.exe'
Killing PID 736 'explorer.exe'
Killing PID 736 'explorer.exe'
Killing PID 736 'explorer.exe'


Killing PID 200 'winlogon.exe'
Killing PID 200 'winlogon.exe'
Killing PID 200 'winlogon.exe'
Killing PID 200 'winlogon.exe'
--------------------------------------------------------------------------------------

C:\WINDOWS\system32\sstqo.dll Deleted sucessfully.
C:\WINDOWS\system32\oqtss.* Deleted sucessfully.

Fixing Registry
--------------------------------------------------------------------------------------


Thanks again, and I'll be waiting for word on the next step(s).....
  • 0

#6
Trevuren

Trevuren

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I need to disable your Microsoft AntiSpyware Real-time Protection as it may interfere with the fixes.
  • Open Microsoft AntiSpyware.
  • Click on Options, Settings.
  • In the left pane, click on Real-time Protection.
  • Under Startup Options uncheck: Enable the Microsoft AntiSpyware Security Agents on startup (recommended).
  • Under Real-time spyware threat protection uncheck: Enable real-time spyware threat protection (recommended).
  • After you uncheck these, click on the Save button and close Microsoft AntiSpyware.
  • Right click on the Microsoft AntiSpyware icon on the taskbar and select Shutdown Microsoft AntiSpyware

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.
  • First we need to make all files and folders VISIBLE:
    • Go to start>control panel>folder options>view (tab)
    • Choose to "show hidden files and folders,"
    • Uncheck the "hide protected operating system files" and the "hide extensions for know file types" boxes.
    • Close the window with ok
  • Please RUN HijackThis.
    . Click the SCAN button to produce a log.

  • Place a check mark beside each one of the following items:

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://totalinternet...ernet-0,00.html
    O2 - BHO: (no name) - {00DBDAC8-4691-4797-8E6A-7C6AB89BC441} - C:\WINDOWS\system32\sstqo.dll (file missing)
    O2 - BHO: MSEvents Object - {FC148228-87E1-4D00-AC06-58DCAA52A4D1} - C:\WINDOWS\system32\jkkjh.dll (file missing)
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...etup1.0.0.8.cab
    O20 - Winlogon Notify: jkkjh - C:\WINDOWS\system32\jkkjh.dll (file missing)
    O20 - Winlogon Notify: sstqo - sstqo.dll (file missing)



  • Now with all the items selected, and all windows closed except for HJT, delete them by clicking the FIX checked button. Close the HijackThis window.

  • Reboot Your System in Safe Mode

    How to use the F8 method to Start Your Computer in Safe Mode

    • Restart the computer.
    • As soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
    • Use the arrow keys to select the Safe mode menu item
    • Press Enter.
  • Using Windows Explorer, locate the following files/folders, and DELETE them (if they are present):

    C:\WINDOWS\SYSTEM32\pmnll.dll

  • Exit Explorer, and REBOOT BACK INTO NORMAL MODE

  • Finally, RUN Hijackthis again and produce a new HJT log. Post it in the forum so we can check how everything looks now.
Regards,

Trevuren

  • 0

#7
eyajsa

eyajsa

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OK - hopefully this did it. Here are the results:

Logfile of HijackThis v1.99.1
Scan saved at 7:52:04 PM, on 11/25/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\DSLExtreme.com\fptool.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Dell Support\DSAgnt.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Digital Line Detect\DLG.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\WINDOWS\wanmpsvc.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HiJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://start.dslextreme.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = By DSLExtreme
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [Total Internet] C:\Program Files\DSLExtreme.com\fptool.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmat...enWebRadio.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1131315305234
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe


Thanks again, and please let me know if there's anything else left to do....
  • 0

#8
Trevuren

Trevuren

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Congratulations, your log shows that your SYSTEM IS CLEAN

There are a few things you must do once you are completely clean:

1. Re-hide your System Files and Folders to prevent any future accidents.

Reconfigure Windows XP to hide hidden files:
  • Click Start. Open My Computer.
  • Select the Tools menu and click Folder Options. Select the View Tab.
  • Under the Hidden files and folders heading deselect "Show hidden files and folders".
  • Check the "Hide protected operating system files (recommended)" option.
  • Click Yes to confirm. Click OK.
2. Reset and Re-enable your System Restore to remove bad files from the backup that Windows makes as no program is able to clean those files:

TO DISABLE SYSTEM RESTORE
  • Right-click "My Computer", and then left click "Properties".
  • Left click on "System Restore Tab"
  • Check box beside "Turn Off System Restore"
  • Left click on "Apply"
TO ENABLE SYSTEM RESTORE
  • Remove check mark from "Turn Off System Restore"
  • Click on "Apply"

3.Preventitive measures:

Please read and follow the following advice by TonyKlein on how to reduce the potential for spyware infection in the future:

How Did I Get Infected in the First Place


Regards,

Trevuren

  • 0

#9
eyajsa

eyajsa

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Many thanks! I just ran MS Antispyware and Adaware and picked up ZERO spyware! So far, no pop-ups either. I appreciate your help and responsiveness.
  • 0

#10
Trevuren

Trevuren

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My Pleasure elayjsa, and thank you


Trevuren

  • 0

#11
Trevuren

Trevuren

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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