I have a Dell Inspiron 8500, I was(am) infected with adware.
I had removed most of the adware (there were 84!) and was removing the last persistant adwares(websearch, SeeqBar, Bearshare and lop) when my screen froze.
I was not able to shut down normally so I forced quit using the power button. I then tried to restart and am frozen at the blue Windows XP screen, before the welcome screen. I have tried to reboot in safe mode but it just gets stuck in the same place. The cursor is active but only moves does not perform any function - if I press Enter the computer "Beeps" ?
I have tried booting from original XP installation disc (SP1 tho and I'm on SP2 now so not sure if right thing to do?), but I'm not an expert and worried I might damage something? so not sure which course to take next. I have access to another Dell PC so can copy from that, but again not sure what I should copy and what not?
I have nothing else connected (no USB or anything else)
I have tried F8 and rebooting from last known good config..same result - stuck
I am currently using original XP installation disc to try a repair...I've been reading other responses to simliar probs whilst I'm waiting for response...you never know might fix it that why...Ever hopeful!
any ideas...or do I have to re-install XP? I've never done that before as both PC's came with windows installed. (I have reinstalled OS on a Mac..but they're different!)
Edited by Dionysis, 26 November 2005 - 12:15 AM.