Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Norton SystemWorks 2004


  • Please log in to reply

#1
nappychick

nappychick

    Member

  • Member
  • PipPip
  • 15 posts
Starting this past week every time I turn on my computer I get a small window that comes up saying that Norton autoprotect is disabled due to a driver error. It says to restart but restarting does not help it.

When I open Norton it says that autoprotect is enabled, yet, there is a red X over the icon in the startup tray saying that it is not.

I have tried running a virus scan with norton in safemode and it didn't detect a virus. The virus scanning itself seems fine, it is autoprotect that refuses to work.

Do I need to uninstall then reinstall Norton? I am clueless.
  • 0

Advertisements


#2
austin_o

austin_o

    Retired Staff

  • Retired Staff
  • 2,089 posts
Hi. If Norton auto protect is disabled, I suspect it is due to virus/malware. I have been running Norton for a long time. It happened to me once and I opened a case up with thier support. They are the ones that told me it is a virus/malware. You can run some other scans to find it. As I recall, I used the free on line scan at Trendmicro.com and got it fixed on my own. Go here for their scan http://housecall.tre.../start_corp.asp
Lots of other info available to assist at http://www.geekstogo...?showtopic=2852
  • 0

#3
nappychick

nappychick

    Member

  • Topic Starter
  • Member
  • PipPip
  • 15 posts
I ran Trendmicro and it came up with nothing. I ran spybot search and destroy and it came up with:

Windows Security Center.AntiVirusDisableNotify:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify!=dword:0

I ran ad-aware, and CWshredder and they came up with nothing. It has to be that one malware that spybot came up with. However, spybot is not removing it.

I am going to try the rest of the programs from http://www.geekstogo...?showtopic=2852. If none of those fix it then I will do a Hijackthis and post it in the correct forum.

Thank you for your help.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP