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Internet access

Started by mvogel , Jan 28 2005 02:59 PM

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#1
mvogel

Posted 28 January 2005 - 02:59 PM

New Member

Member
1 posts

I am continuously rebooting my computer to attempt to get access to Internet. I have McAfee virus and spyware that is picking up viruses and spyware. Spybloc is also on my computer and cannot remove it. This appears to be hanging my system at times.My system hangs continuously. Cannot get to MSN.com and periodically other sites. Email errors out because of timeout.

I have contacted Comcast and Microsoft to discuss SP2 but not correction.

#2
Guest_thatman_*

Posted 28 January 2005 - 04:24 PM

Guest

Hi

Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.