[canadianchicklet]

hi i purchased norton internet security 2005 a few months ago , then i purchased a new dell computer which came with mcafee for free for 3 months, well the 3 months just ran out so im trying to install my norton however i have misplaced the sleeve the disc was in that had the product activation key number , can anyone help me with this thank u

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Symantec will replace the product key

[Retired Tech]

Symantec will replace the product key

[canadianchicklet]

yes ive contacted them and they are going to email me the info, thank u for your reply

[Retired Tech]

Most, if not all reputable companies will replace software / product keys

Microsoft will replace any of their software if you damage or lose it

Glad you have sorted it

Thank You for letting me know

[canadianchicklet]

well not cool i guess.... they are giving me a hard time, now they want me to send them the cd and my original proof of purchase, which i dont have because i sent it in for rebate.. when i purchased the norton i had to sign up i told them to look that up it should prove i bought it, grrrr anyhow so im back to asking if anyone can direct me to some substitute product key numbers, i can use in the mean time thank u

[Retired Tech]

Obviously we cannot get involved in providing a substitue product key

I would install Zone Alarm free then turn the XP firewall off, then download AVG Free

http://www.filehippo...zonealarm_free/

http://www.filehippo..._avg_antivirus/

This will give you the option of having a firewall and anti virus programme while chasing Symantec to get the original product key

[wannabe1]

canadianchicklet...

Do you still have the computer with Norton installed? You can retrieve the product key from that by opening the application, clicking on Help and Support, choosing "About Norton Internet Security" from the menu, and clicking on the "Internet Security" tab.

wannabe1

[canadianchicklet]

i do have the computer however i got a bad trojan while i was supposedlyprotected by norton and now its crashed, so i bought a new puter, i will never buy norton again, i just piid almost 100 dpllars a few months aga and they should have a record of my purchase from when i registered the product

Edited by canadianchicklet, 29 November 2005 - 07:38 PM.

[wannabe1]

If you can get the computer to run at all, even in Safe mode, recovering that key would sure save you a lot of aggrivation....