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Blue Screen of Death - Stop error caused by a device driver


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Luebeck_Family

Luebeck_Family

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I was in photoshop making something while playing music and suddenly it went black and quick went to the "Blue Screen of Death" where it said weird stuff and did a "memory dump" or something. The computer restarted and a box popped up and said "Your computer has just recovered from a serious error" or something and it asked if I wanted to send the problem to Microsoft and I said "yes" and this is what I got in return...

Stop error caused by a device driver

Symptoms

You are receiving this message because a device driver installed on your computer caused a stop error message. This error message required a restart of your computer. After the restart your computer should continue to operate normally, however the error may re-occur until the problem is corrected.

Cause

A stop error occurs when your computer encounters an error from which it cannot recover. This is usually caused by a device driver which encounters an unhandled exception or performs an illegal operation. When the operating system detects this situation it is stopped to prevent further problems, such as data loss or further system instability.

Resolution

Your error report has been computer analyzed and is unable to determine the exact cause of the error at this time. Since a cause and resolution has not been found your error report will be analyzed by Microsoft and any associated vendors to determine the cause of the error. After a cause has been found and corrected you will receive an updated message the next time you receive this same error with instructions on resolving the problem. We apologize for any inconvenience this error has caused and are working to resolve it as quickly as possible.

Please note it is important you continue to report errors so analysts will have data to analyze and correct the problem as quickly as possible. We appreciate your patience and assistance while we work to resolve your error.

Also, about 3 weeks ago, AVG found a virus and I sent it to the VAULT. I figure it is about time for someone to evaluate a new hijack this log of my PC as well so here is the log...

Logfile of HijackThis v1.99.1
Scan saved at 6:58:00 PM, on 11/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Winamp\winampa.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Documents and Settings\Gateway User\Desktop\HijackThis.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE

O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-

0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe"

/server /startmonitor /deaf
O4 - HKLM\..\Run: [SSRunScript] "C:\Program

Files\Support.com\Charter\bin\SSRunScript.exe" /script "C:\Program

Files\Support.com\Charter\vbs\verifyconnection.vbs" /args //b

startupdelay
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program

Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common

Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE"

/Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32

\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32

\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32

\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program

Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe

/STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [StormCodec_Helper] "C:\Program Files\Ringz

Studio\Storm Codec\StormSet.exe" /S /opti
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program

Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN

Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!

\Messenger\ypager.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: SpywareGuard.lnk = C:\Program

Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common

Files\Adobe\Calibration\Adobe Gamma Loader.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-

AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04

\bin\npjpi150_04.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} -

C:\Program Files\AIM\aim.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-

0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-

B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-

BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Yahoo! Chat -

http://us.chat1.yimg...t/c381/chat.cab
O16 - DPF: Yahoo! Dice -

http://download.game...ts/y/dct4_x.cab
O16 - DPF: Yahoo! Pool 2 -

http://download.game...ts/y/pote_x.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class)

- C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class)

-

http://v5.windowsupd...ols/en/x86/clie

nt/wuweb_site.cab?1108499467297
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer

Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX

Class) - http://pdl.stream.ao.../ampx_en_dl.cab
O23 - Service: Abdi1ccs - - (no file)
O23 - Service: Adobe LM Service - Unknown owner - C:\Program

Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. -

C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. -

C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks -

C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. -

C:\Program Files\iPod\bin\iPodService.exe

PLEASE HELP ME! THANKS!
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