Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

SpyAxe removal [CLOSED]


  • This topic is locked This topic is locked

#1
jaysin

jaysin

    Member

  • Member
  • PipPip
  • 15 posts
Hi,
I am trying to clean up my cousin's computer.
He seems to have a spyaxe infestation and maybe some other stuff.

I've followed all the first steps, I have loaded the recommended programs, and I have tried out some other suggestions on the net for removing spyaxe, but it just keeps coming back.

Here is my HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 9:05:00 PM, on 12/1/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\D-Link AirPlus Xtreme G\AirPlus.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\mssearchnet.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\hjt\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.msu.edu:8080
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.azcentral...rizonarepublic"); (C:\Documents and Settings\CEO\Application Data\Mozilla\Profiles\default\lsz208ib.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", ""); (C:\Documents and Settings\CEO\Application Data\Mozilla\Profiles\default\lsz208ib.slt\prefs.js)
O2 - BHO: HomepageBHO - {3e9b951e-6f72-431b-82cf-4a9fbf2f53bc} - C:\WINDOWS\system32\hp2C55.tmp
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: D-Link AirPlus Xtreme G Configuration Utility.lnk = ?
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplane...DC_2.1.1.74.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.co...,16/mcgdmgr.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - https://www.stopzill...ller/dwnldr.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe


Any help would be appreciated.

Jason
  • 0

Advertisements


#2
Trevuren

Trevuren

    Old Dog

  • Retired Staff
  • 18,699 posts
Hi jasin and welcome to the Geeks to Go Forums.

My name is Trevuren and I will be helping you with your log.



A. 1. Download the following self-extracting file smitRem.exe and save the file to your DESKTOP.
  • Double click the Smitrem.exe icon on your Desktop.
  • Then click Run>Start and a Smitrem folder will apear on your desktop also.



2. Place a shortcut to Panda ActiveScan on your desktop.


3. Download the trial version of Ewido Security Suite


4. Install Ad-Aware SE 1.06, follow these download and setup instructions.
5. REBOOT your computer in SafeMode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear
  • Select the first option, to run Windows in Safe Mode.

6. Now open HJT, click SCAN and place a checkmark next to each of the following items:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
O2 - BHO: HomepageBHO - {3e9b951e-6f72-431b-82cf-4a9fbf2f53bc} - C:\WINDOWS\system32\hp2C55.tmp




7. Click the Fix Checked box and EXIT HJT


8. Using Windows Explorer, please locate and DELETE the following files/folders (with all their content), if they are still present:

C:\WINDOWS\system32\mssearchnet.exe
C:\WINDOWS\system32\hp2C55.tmp


9. Open the smitRem folder
  • Double click the RunThis.bat file to start the tool.
  • Follow the prompts on screen.
  • Wait for the tool to complete and disk cleanup to finish.
  • NOTE:The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed.
  • Please post that log along with all others requested in your next reply.

10. Open Ad-aware and do a full scan. Let ir remove all it finds.


11. Run Ewido:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • NOTE: During some scans with ewido it is finding cases of false positives.
  • You will need to step through the process of cleaning files one-by-one.
  • If ewido detects a file you KNOW to be legitimate, select none as the action.
  • DO NOT select "Perform action on all infections"
  • If you are unsure of any entry found select none for now.
  • When the scan is finished, click the Save report button at the bottom of the screen.
  • Save the report to your desktop
  • Close Ewido

12. Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.


13. REBOOT back into Normal Mode


14. Click the Panda ActiveScan shortcut
  • Do a full system scan.
  • Make sure the autoclean box is checked!

15. Save the scan log and post it along with a new HijackThis Log, the contents of the smitfiles.txt log and the Ewido Log by using Add Reply.


B. Please download SpyAxeFix.exe © noahdfear and save it to your desktop.
  • Close all other programs and windows.
  • Double click SpyAxeFix.exe
  • Then click Start to extract the tool to it's own folder.
  • Open the SpyAxeFix folder
  • Double click the SpyAxeFix.bat to start the tool.
  • At one point when the tool runs, your taskbar will dissappear (this is normal)
  • Your computer will restart when the tool completes.
  • A text file named spyaxe.txt will be created in the SpyAxeFix folder.
  • Please post the contents of that log.
Regards,

Trevuren

  • 0

#3
jaysin

jaysin

    Member

  • Topic Starter
  • Member
  • PipPip
  • 15 posts
Ok, thanks for the fast reply!

I made it to step 9 when I run the smitRem.
However I ran into a problem:
When I boot into safe mode, my pc locks up as soon as I start typing.
With just the mouse, I'm fine, but as soon as I hit any key (even capslock), it just sits there, no mouse, no keyboard response, nothing. ctrl-alt-del doesn't do anything either.
So I can't run the smitRem program (dos based, pressin keys) in safe mode.
If you know why this might be happening, I'm all ears.
If you want me to skip that step and continue the instructions from there, let me know.

Thanks so much again,
Jason
  • 0

#4
Trevuren

Trevuren

    Old Dog

  • Retired Staff
  • 18,699 posts
Try running the whole fix is Normal Mode. Reboot when required but come back to normal mode. We will attempt another approach. It will take longer to fix.

Regards,

Trevuren

  • 0

#5
Trevuren

Trevuren

    Old Dog

  • Retired Staff
  • 18,699 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP