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Explore.exe error is displayed during shutdown


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#1
Mufasa

Mufasa

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Hello,

I have completed the required steps in the "You Must Read.." post and I am still getting a Explore.exe error during shutdown. I am not sure exactly when the error started to show up, but it is pretty recent. I don't know what I might have installed or uninstalled to cause this error.

Here is the HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 2:18:49 PM, on 12/2/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
I:\WINDOWS\System32\smss.exe
I:\WINDOWS\system32\csrss.exe
I:\WINDOWS\system32\winlogon.exe
I:\WINDOWS\system32\services.exe
I:\WINDOWS\system32\lsass.exe
I:\WINDOWS\system32\Ati2evxx.exe
I:\WINDOWS\system32\svchost.exe
I:\WINDOWS\system32\svchost.exe
I:\WINDOWS\System32\svchost.exe
I:\WINDOWS\system32\svchost.exe
I:\WINDOWS\system32\svchost.exe
I:\Program Files\Common Files\Symantec Shared\ccProxy.exe
I:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
I:\Program Files\Norton Internet Security\ISSVC.exe
I:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
I:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
I:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
I:\WINDOWS\system32\spoolsv.exe
I:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
I:\WINDOWS\system32\cisvc.exe
I:\Program Files\ewido\security suite\ewidoctrl.exe
I:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
I:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
I:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
I:\WINDOWS\system32\svchost.exe
I:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
I:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
I:\WINDOWS\system32\wdfmgr.exe
I:\WINDOWS\system32\Ati2evxx.exe
I:\WINDOWS\Explorer.EXE
I:\WINDOWS\System32\alg.exe
I:\WINDOWS\system32\wbem\wmiprvse.exe
I:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
I:\Program Files\ABIT\ABIT uGuru\uGuru.exe
I:\Program Files\ABIT\ABIT uGuru\uGuru_Event_Receiver.exe
I:\Program Files\ATI Technologies\ATI.ACE\cli.exe
I:\Program Files\Microsoft IntelliType Pro\type32.exe
I:\WINDOWS\shicoxp.exe
I:\Program Files\Logitech\MouseWare\system\em_exec.exe
I:\WINDOWS\System32\spool\DRIVERS\W32X86\3\CAPDPSRV.EXE
I:\Program Files\Common Files\Symantec Shared\ccApp.exe
I:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
I:\WINDOWS\SOUNDMAN.EXE
I:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
I:\WINDOWS\ALCWZRD.EXE
I:\Program Files\iTunes\iTunesHelper.exe
I:\Program Files\QuickTime\qttask.exe
I:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
I:\Program Files\WinPortrait\wpctrl.exe
I:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
I:\Program Files\iPod\bin\iPodService.exe
I:\WINDOWS\system32\ctfmon.exe
I:\Program Files\Microsoft Time Zone\TimeZone.exe
I:\Program Files\Skype\Phone\Skype.exe
I:\Program Files\WinPortrait\floater.exe
I:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
I:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
I:\Program Files\WinTV\Ir.exe
I:\Program Files\Compaq A4000\CPQA4000.exe
I:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
I:\WINDOWS\system32\wuauclt.exe
I:\Program Files\Internet Explorer\iexplore.exe
I:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe
I:\Documents and Settings\Dad-E\Desktop\Utilities and Programs to help eliminate viruses\hijackthis\HijackThis.exe
I:\Program Files\Messenger\msmsgs.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - I:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - I:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - I:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - i:\program files\google\googletoolbar2.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - I:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - I:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - I:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - I:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - I:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - i:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IAAnotif] I:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [ABIT uGuru] I:\Program Files\ABIT\ABIT uGuru\uGuru.exe
O4 - HKLM\..\Run: [GuruClock] I:\Program Files\ABIT\ABIT uGuru\GuruClock.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [ATIPTA] I:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATICCC] "I:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [type32] "I:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [shicoxp] I:\WINDOWS\shicoxp.exe
O4 - HKLM\..\Run: [CAPDPSRV] I:\WINDOWS\System32\spool\DRIVERS\W32X86\3\CAPDPSRV.EXE
O4 - HKLM\..\Run: [ccApp] "I:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] I:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [NeroFilterCheck] I:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [gcasServ] "I:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] I:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [USBDetector] C:\USBStorage\USBDetector.exe
O4 - HKLM\..\Run: [masqform.exe] I:\Program Files\PureEdge\Viewer 6.0\masqform.exe -UpdateCurrentUser
O4 - HKLM\..\Run: [iTunesHelper] "I:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "I:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LVCOMS] I:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [PivotSoftware] "I:\Program Files\WinPortrait\wpctrl.exe"
O4 - HKLM\..\Run: [ViewMgr] I:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [THGuard] "I:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [ctfmon.exe] I:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Timezone] "I:\Program Files\Microsoft Time Zone\TimeZone.exe"
O4 - HKCU\..\Run: [Skype] "I:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Global Startup: Acrobat Assistant.lnk = I:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: APC UPS Status.lnk = ?
O4 - Global Startup: ATI CATALYST System Tray.lnk = I:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: AutoStart IR.lnk = I:\Program Files\WinTV\Ir.exe
O4 - Global Startup: Compaq A4000 Settings Utility.lnk = I:\Program Files\Compaq A4000\CPQA4000.exe
O8 - Extra context menu item: &Google Search - res://i:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://i:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://i:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://i:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://I:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://i:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://i:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - I:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - I:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - I:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - I:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - I:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - I:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - I:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mpeg: I:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128620074593
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111401/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {7519DB27-0B01-4B3C-AB05-4981200A8B0B} (CyberClassRoomActiveX.CyberCActiveX) - file://I:\Program Files\PTG Interactive\htdocs\0025o8\CyberCActiveX.CAB
O23 - Service: APC UPS Service - American Power Conversion Corporation - I:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - I:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - I:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - I:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - I:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - I:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - I:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - I:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - I:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - I:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - I:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - I:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - I:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - I:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - I:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR2a\RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - I:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR2a\RpcSandraSrv.exe
O23 - Service: SAVScan - Symantec Corporation - I:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - I:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - I:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - I:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - I:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - I:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

Your assistance is greatly appreciated,

Mufasa
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#2
Mufasa

Mufasa

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Can anyone help me or is my problem unrelated to malware?

Thanks!

Mufasa
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#3
Mufasa

Mufasa

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Can anyone point me in the right direction here?

I don't want to reformat if I don't have to.

Thanks!

Mufasa
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