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Problems Installing Programs After XP Install


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#1
Danimagus

Danimagus

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Hello! I just reinstalled Windows XP and I'm having a number of problems installing programs.

Trillian Pro, McAfee, AIM, and iTunes are all not downloading right. I keep getting error messages, saying that the files are corrupt or that the program needed to close. Bah. Frankly, I have no idea what could be happening. Since I reformatted, it can't be a virus, though, right? Also, I am able to download these programs from other computers and take them over to my own via my iPod. I can take them off the iPod and install them without difficulty. But, still, if I try to download them myself, I get errors.

Also, I "upgraded" my other drive with XP, too, by accident. Don't ask me why, it's convoluted and makes no sense. Anyway, now I've got two OS's, and at startup I'm asked to select one. According to Windows Help, I should be able to delete the other OS with the Control Panel, but it's not showing up in my Add/Remove Programs. Any suggestions with removing it?

This may be of note; I've had some difficulty re-downloading my drivers as well. I can't get my printer set up, for example. So, if my drivers could be a problem...

Oh, and also I note that it may be a problem with extracting the files. I just downloaded and tried to install AVG (the spyware software you guys suggest), and got this error:

"Extracting files.dat
CRC failed in files.dat
Extracting setup.dat
CRC failed in setup.dat
Extracting setup.lns
CRC failed in setup.lns
Extracting setuphu.lns
CRC failed in setuphu.lns
Extracting setupit.lns
CRC failed in setupit.lns
Extracting setupnl.lns
CRC failed in setupnl.lns
Extracting setuppl.lns
CRC failed in setuppl.lns
Extracting setupsc.lns
CRC failed in setupsc.lns
Extracting setupsp.lns
CRC failed in setupsp.lns"


Here's my HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 10:10:04 PM, on 12/1/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
d:\progra~1\mcafee\mcafee antispyware\massrv.exe
d:\program files\mcafee.com\agent\mcdetect.exe
d:\PROGRA~1\mcafee.com\agent\mctskshd.exe
D:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
D:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
D:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
D:\WINDOWS\system32\nvsvc32.exe
D:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\SOUNDMAN.EXE
D:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nTrayFw.exe
D:\progra~1\mcafee\MCAFEE~1\masalert.exe
D:\Program Files\Google\Gmail Notifier\gnotify.exe
D:\WINDOWS\system32\RUNDLL32.EXE
D:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
D:\Program Files\McAfee.com\Agent\mcagent.exe
D:\Program Files\Internet Explorer\IEXPLORE.EXE
D:\Program Files\Internet Explorer\iexplore.exe
D:\Documents and Settings\Dan Youngren\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\Program Files\Spybot - Search & Destroy\SDHelper.dll (file missing)
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - D:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [nTrayFw] D:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nTrayFw.exe
O4 - HKLM\..\Run: [MCAgentExe] d:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] D:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [_AntiSpyware] d:\progra~1\mcafee\MCAFEE~1\masalert.exe
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] D:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [Steam] D:\Program Files\Valve\Steam\\Steam.exe -silent
O4 - Global Startup: Acrobat Assistant.lnk = D:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: d:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: d:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: d:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: d:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: d:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: d:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: d:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: d:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: d:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: d:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: d:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: d:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: d:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: d:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: d:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: d:\windows\system32\nvappfilter.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcaf...01/mcinsctl.cab
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - D:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Unknown owner - D:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe" -k runservice (file missing)
O23 - Service: Macromedia Licensing Service - Unknown owner - D:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: McAfee AntiSpyware Service - McAfee, Inc. - d:\progra~1\mcafee\mcafee antispyware\massrv.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - d:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - d:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - D:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA - D:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA - D:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe

Thanks a lot. Let me know if there's any other information you'd like.

Edited by Danimagus, 02 December 2005 - 03:03 PM.

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#2
Danimagus

Danimagus

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More specifically, the problem seems to be with downloading the files correctly and extracting them properly. Take Winzip for example. I download the file and I get a message saying that a file in the ZIP is damaged, "Possible cause: file transfer error."

Another example. A friend says me a zip over the Trillian chat program (which I was only able to install by downloading it on another computer, bringing it home on my iPod and installing that way). I get the message "Unexpected end of file" and I cannot extract the files. It must be something to do with the way my computer is downloading files, since I can install them just fine if I downloaded them on another computer and brought them to mine on my iPod.

Trying to install AIM gives me a message saying the installation file is incomplete...

Does that help explain the problem more specifically? Hope someone can figure this out! It's reaaaaaally annoying.

Edited by Danimagus, 03 December 2005 - 09:38 PM.

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#3
Danimagus

Danimagus

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Any suggestions? I still haven't been able to solve this problem...
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