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Device manager empty?


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#1
MattR1104

MattR1104

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i've been having problems with my computer for a couple weeks now. running slow, freezing up... stuff like that. and today my printer wouldnt work. tried reinstalling the software for it, did nothing. the plug and play isnt even working, wont detect it when i turn it on. then i went to the device manager and it was EMPTY. nothing was in there at all. i tried reinstalling the device drivers CD rom and it still did nothing. i am very close to deleting windows and reinstalling everything. but i dont want to have to do that. can anybody help me? PLEASE! :tazz:
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#2
Fenor

Fenor

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Hi MattR1104! Welcome to G2G!

I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Fenor
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