[mkem]

Recently my system crashed and I had to do an in-place install. Now I have (3) versions of the same XP Professional when my system boots.........My question, how do I move my files and programs from the none working OS to the new one I just installed. And is their a way to remove the previous XP installs?

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Hi mkem!

Are you sure you have three versions of XP on your machine? How many hard drives/partitions do you have? Is there a WINDOWS directory in any/all of these? I'm thinking more along the lines of you have one version of XP installed, but the boot.ini thinks you have three installed.

Fenor

[Fenor]

Hi mkem!

Are you sure you have three versions of XP on your machine? How many hard drives/partitions do you have? Is there a WINDOWS directory in any/all of these? I'm thinking more along the lines of you have one version of XP installed, but the boot.ini thinks you have three installed.

Fenor

[mkem]

Im not exactly sure. But would love to find out how I can tell and delete the unwanted versions and be able to acces my file under the one. I have 1 hard drive and their is a windows directory.

[Fenor]

So when you open MY COMPUTER, there is only a Local Disk C: listed? (Along with your CD-ROM and floppy drive of course). If this is the case, then you don't have three versions of XP installed, but just one.

Right click on MY COMPUTER and select PROPERTIES, then click on the ADVANCED tab, and then click on SETTINGS under the STARTUP & RECOVERY heading. Then click EDIT next to the line To edit the startup options file manually, click EDIT. Copy and paste in your next reply here what is listed and I will tell you what to change.

Fenor

[mkem]

Here it is:

[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS2
[operating systems]
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS2="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn
multi(0)disk(0)rdisk(0)partition(2)\XP="Microsoft Windows XP Professional" /fastdetect
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /fastdetect

MKemp

[mkem]

Also can you take a look at my Hi Jack This log and tell me if any thing jumps out at you. My system is running really slow and I have ran the microsoft beta spyware and it did not find anything.

Thank you very much for all your help with these problems


Logfile of HijackThis v1.99.1
Scan saved at 12:42:03 AM, on 12/3/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS2\System32\smss.exe
C:\WINDOWS2\system32\winlogon.exe
C:\WINDOWS2\system32\services.exe
C:\WINDOWS2\system32\lsass.exe
C:\WINDOWS2\system32\svchost.exe
C:\WINDOWS2\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS2\system32\spoolsv.exe
C:\WINDOWS2\Explorer.EXE
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Lexmark 7100 Series\lxbxmon.exe
C:\Program Files\Lexmark 7100 Series\ezprint.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS2\system32\taskswitch.exe
C:\WINDOWS2\system32\fast.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS2\system32\cisvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS2\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS2\system32\Fast.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS2\system32\lxbxcoms.exe
C:\Program Files\Common Files\Symantec Shared\NMain.exe
C:\WINDOWS2\system32\cidaemon.exe
C:\PROGRA~1\NORTON~1\navw32.exe
C:\Program Files\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Eric.ERIC-D0TYB6L5BG\Local Settings\Temporary Internet Files\Content.IE5\A5BNT8XS\hijackthis[1]\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [LXBXCATS] rundll32 C:\WINDOWS2\System32\spool\DRIVERS\W32X86\3\LXBXtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [lxbxmon.exe] "C:\Program Files\Lexmark 7100 Series\lxbxmon.exe"
O4 - HKLM\..\Run: [FaxCenterServer4_in_1] "C:\Program Files\Lexmark 7100 Series\fm3032.exe" /s
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 7100 Series\ezprint.exe"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS2\system32\taskswitch.exe
O4 - HKLM\..\Run: [FastUser] C:\WINDOWS2\system32\fast.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [FreeRAM XP] "C:\Program Files\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe" -win
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec....trl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec....trl/tgctlsr.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec....rl/LSSupCtl.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsec...scan/axscan.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec....rl/SymAData.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{378FAF6E-B79A-448E-AD0F-05AAAD0A9A24}: NameServer = 64.81.159.2,216.231.41.2
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: lxbx_device - Lexmark International, Inc. - C:\WINDOWS2\system32\lxbxcoms.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Edited by mkem, 03 December 2005 - 12:46 AM.

[Fenor]

Remove these two lines:

multi(0)disk(0)rdisk(0)partition(2)\XP="Microsoft Windows XP Professional" /fastdetect
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /fastdetect

Once you have done that, reboot your computer and tell me how things are going.

Fenor

Edited by Fenor, 03 December 2005 - 07:30 AM.

[mkem]

Okay did that....Is it normal after I remove those that the sytem start up is very slow as well as my programs?

Also how can I get all of my programs and documents from the other two installs over to this one.

Edited by mkem, 03 December 2005 - 11:00 AM.

[Fenor]

You can't copy programs. These need to be reinstalled. Only things you can copy over are saved settings, documents, pictures, mp3s, etc...

If you don't have anything important on your computer and it can be completely wiped, I suggest you do that, because the fact that your computer at one time had 3 installations of XP on it, problems will undoubtedly arise.

Fenor

[mkem]

Question, if I backup the things I want to keep onto a disk can I then wipe the system clean and load what I need from the disk. Or can I use the file and settings wizard to copy what I need?

[Fenor]

What are you thinking of saving that you would need the files & settings wizard for?

Fenor

[mkem]

I have my work vpn and remote desktop on the other side. I was able to copy it over to my current desktop.

Basically, I need this pc to run like new again, if I have to reinstall programs thats fine. But I need to keep my current work settings and vpn, etc.

Any advice you can give me would truly be appreciated

[Fenor]

Most likely you will have to redo the settings for your work vpn and such. You can try using the FILE & SETTINGS TRANSFER WIZARD and see if that will save those settings, which it may, I just never have had a need to use it.

Fenor