my computer only goes to a black screen
Started by
maryunger3
, Dec 03 2005 05:43 PM
#1
Posted 03 December 2005 - 05:43 PM
#2
Posted 03 December 2005 - 05:47 PM
Before you clear the drive, do you have the installation discs for all the programmes you want to run, have you made a note of the access details, passwords etc for the ISP
Remove the plugs for the keyboard and mouse to see how it boots, it may be the plugs have become loose
Try this
Start the System Restore tool at a command prompt
1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a command prompt then press enter.
2. Log on to your computer with an administrator account or with an account that has administrator credentials.
3. Type the following command at a command prompt, and then press ENTER:
%systemroot%\system32\restore\rstrui.exe
4. Follow the instructions that appear on the screen to restore your computer to an earlier state.
Look for a recent system checkpoint to restore from
For additional information about the Safe mode with a command prompt, click the following article number to view the article in the Microsoft Knowledge Base:
http://support.micro....com/kb/315222/
A description of the Safe mode boot options in Windows XP
Remove the plugs for the keyboard and mouse to see how it boots, it may be the plugs have become loose
Try this
Start the System Restore tool at a command prompt
1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a command prompt then press enter.
2. Log on to your computer with an administrator account or with an account that has administrator credentials.
3. Type the following command at a command prompt, and then press ENTER:
%systemroot%\system32\restore\rstrui.exe
4. Follow the instructions that appear on the screen to restore your computer to an earlier state.
Look for a recent system checkpoint to restore from
For additional information about the Safe mode with a command prompt, click the following article number to view the article in the Microsoft Knowledge Base:
http://support.micro....com/kb/315222/
A description of the Safe mode boot options in Windows XP
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