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my computer only goes to a black screen


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#1
maryunger3

maryunger3

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:tazz: yesterday the keyboard stopped working today i turn it on and it stops after i pick witch xp to load. it just goes black. I tryed to boot fron my xp cd but that stalls at windows is now starting. Help Id format it and reload win xp but how do i do that with out adding anouther xp but erasing my drive totally and reloading on a empty drive?
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#2
Retired Tech

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Before you clear the drive, do you have the installation discs for all the programmes you want to run, have you made a note of the access details, passwords etc for the ISP

Remove the plugs for the keyboard and mouse to see how it boots, it may be the plugs have become loose

Try this

Start the System Restore tool at a command prompt

1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a command prompt then press enter.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:


%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

Look for a recent system checkpoint to restore from

For additional information about the Safe mode with a command prompt, click the following article number to view the article in the Microsoft Knowledge Base:


http://support.micro....com/kb/315222/


A description of the Safe mode boot options in Windows XP
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